Above Basic All Inclusive Resort - could be Great!
Posted Aug 15, 2016
Having stayed in several all inclusive resorts in the DR, Cozumel and Jamaica, I felt this resort was pretty basic. To caveat this though, the resort while we were there was at 100% occupancy, so I am sure the service can be better. To start, we were not told about how or where to get beach towels so we spent a while our first day looking for them. Although this was not an issue after the first day and really a very easy process, it would have been nice to be told up front. We made sure to trade out our towels each day upon leaving the beach and to get to the beach early to claim our chairs. Second, it was not explained to us about how to make reservations for the three allotted visits to the A la Carte restaurants. I spent time almost daily trying to get our reservations made. Overall, the resort was very basic. However, we never had to wait at any of the buffets to have a meal, there were times when lines would form outside of the breakfast and dinner buffets. The quality and variety of the food was good. I was never unable to find something desirable to eat. In addition, the nightly shows were very entertaining, however, we never made it to the Village to see those shows. The one hour of free Internet each day was a little challenging at first. I would rank this above average of the resorts I have stayed, and I am a bargain shopper when it comes to where I stay. They could have done a few things to make it easier, but overall, nothing was impossible to figure out.
Comment from Hotel Management
Aug 17, 2016 by Customer Service , Hotel Management
We greatly appreciate that you have chosen our Grand Bahia Principe Bavaro as your holiday destination. We are glad to know that you had a good time in our facilities. All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us.
We would like to cater you once again at Dominican Republic to experience the hospitality of our people, the quality of our services and facilities.
Bahia Principe Bavaro Resort