Ratings based on 1,402 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great place for vacation

Posted Aug 28, 2015
Pros: All good and had accessible transportation
Cons: Bedding mattress and pillows
Location: Nothing out side resort without costing a lot of extra monies
My room 18212 mattress was too firm (hard) and the pillow could be better for sleeping comfort. Note: the mattress had to be changed out due to the first one was sagging in the middle which gave a discomfort for sleeping. They did change it out with request
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
We stayed at the grand bahia principle punta cana for 6 days. The staff was absolutely wonderful, and was always very welcoming and attentive to our needs. The food was not the best, but it was defintely a lot better than many buffets we've ever had in the past. Overall, our experience was wonderful. The only thing that we weren't expected was all the seaweed, but that is aside from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Yorj

Great staff, always friendly and willing to help

Posted Aug 24, 2015
This hotel is huge. With about six different hotels on the same premise, navegating around can be challenging. Each hotel has its own theme. The food was excellent, the pools were great and the rooms were spacious. Beds not too comfortable, including pillows. The bathtub in the room is a safety hazard, very slippery. One of my guest, slipped and fell very hard. The lobby is very busy and only one bar and two bartenders to service hundreds of people is not enough resulting in long wait to get a drink. Not enough food areas to eat when you need a snack in between meals. Also, there are not enough staffed activities around the hotels, except for the eveving one. A big dissappointment is the fact that there are 6-7 other restaurants that were always reserved and reservations needed to be made several days in advance.
1 out of 5
by A verified traveler from Las Vegas Nv. USA

Horrible stay

Posted Aug 24, 2015
First of all I want to say that the buffet servers where the best.. We stay there for 8 day but they only give you 3 reserve dinners at the restaurants we had to eat from the buffet every day three times a day if we had know this at the time of booking. We wouldn't book it's very annoying to go tithe same place to eat .. Over all the room furniture was horrible very old and bad conditions for a 4 star hotel you expect better quality furniture we both work at a mayor resort in Las Vegas Nevada and I'm telling you this was the worst place We stay.. I wouldn't recommend it to anybody they really need a major makeover in the room furniture overall the servers everybody front desk buffet people especially are the best they work hard and very humble and they go above and beyond to keep the guest very very happy..
5 out of 5
Recommended
for Everyone
by A verified traveler from Hollywood, Florida, US

Todo muy bonito y agradable

Posted Aug 23, 2015
Pros: Las instalaciones y la amabilidad de sus empleados
Cons: Todo en esta vida se puede mejorar
Location: El lugar es muy bonito
Muchas actividades y muy buena para compartir en familia
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
Great vacations. Nice and safe place, for a woman traveling alone.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great Hotel

Posted Aug 22, 2015
We stayed for 6 days 5 nights at Grand Bahia Principe Punta Cana and it was fantastic! From the drinks at the main pool swim up bar to the nightly shows and buffet, everything was great! We had a great time!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ortiz

Wonderful!!!! Planning to go back soon.. :)

Posted Aug 21, 2015
It is beautiful place and staff make their best to help you in any situation. You have to see it to beleive it. Everything included it is a great deal. You just have to pack your luggage and go to feel like you are in a paradise. If you select this hotel you will not regret it..
5 out of 5
Recommended
for Families
by A verified traveler from new jersey

La ubicacion,muy buena

Posted Aug 20, 2015
Pros: Se vive como en familia
Cons: Colocar una maquina de hielo en cada bloque.Que el servicio de restaurante a la carta sea obligatorio
Location: El lugar es muy alagador,muy confortable,y las actividades muy satisfactorias
La atencion fue excelente,la comida y el servicio muy buena
3 out of 5
by A verified traveler

Great facilities. Poor service.

Posted Aug 19, 2015
Facilities were great but closed early. Impossible to get a reservation in the many hotel restaurants if only staying a few nights. Front desk had to be called several times to service room.