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Grand Memories Punta Cana All Inclusive

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Outdoor pool
Outdoor pool
Water Park
View from Room

Overview of Grand Memories Punta Cana All Inclusive

Grand Memories Punta Cana All Inclusive

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationHard Rock Golf Club at Cana Bay11 min walk
  • Popular LocationArena Gorda Beach18 min walk
  • AirportPunta Cana (PUJ-Punta Cana Intl.)23 min drive
  • Popular LocationCabeza de Toro Beach30 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Grand Memories Punta Cana All Inclusive is near the beach. Palma Real Shopping Village and Downtown Punta Cana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Traveling with kids? Consider Manati Park Bavaro and Dolphin Explorer.

What's nearby

  • Hard Rock Golf Club at Cana Bay - 11 min walk
  • Arena Gorda Beach - 18 min walk
  • Punta Blanca Golf Course - 5 min drive
  • Iberostar Golf Course - 9 min drive
  • Cabeza de Toro Beach - 30 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 23 min drive

Restaurants

  • El Huarique — 10 min drive
  • Ca Javi — 11 min drive
  • Onno's Bavaro — 12 min drive
  • Captain Cook Restaurant — 12 min drive
  • Capitan Cook — 12 min drive

About this property

Grand Memories Punta Cana All Inclusive

3.5-star family-friendly hotel near Hard Rock Golf Club at Cana Bay
5 restaurants, a full-service spa, and a restaurant are available at this smoke-free hotel. Valet parking is free. Additionally, an outdoor pool, 2 poolside bars, and a health club are onsite. All 525 rooms offer free WiFi, balconies or patios, and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service, and premium bedding.
Grand Memories Punta Cana All Inclusive offers 525 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Royal Spa. Massages are available on the beach and in the spa; other services include sports massages. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free valet parking on site
  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop/café
  • 2 poolside bars and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - on the beach
  • Massage - sports
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Guests under 18 years old are not allowed in the spa

Property is also known as

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Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 25 out of 46 reviews
5 - Excellent 54%
Rating 4 - Good. 9 out of 46 reviews
4 - Good 20%
Rating 3 - Okay. 7 out of 46 reviews
3 - Okay 15%
Rating 2 - Poor. 3 out of 46 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 46 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too much to go into details over all is not for me
Stayed 8 nights in Mar 2020

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the air conditioner was on we had a foul sewer smell in the room. Discontinued using air conditioner. Room 25213. The restaurants were excellent, especially the buffet. The staff was very helpful. The facilities were clean and well kept, exception above. Water park was excellent. Would return.
Stayed 7 nights in Mar 2020

2/5 Poor

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel it’s self if updated and new! The check in process was very smooth! We were traveling with family of 6 ( 2 adults and 4 children). The water park is great ( the life guards are useless as my husband and child almost drowned. One of the slide has a surprise fall with a pool deeper than was expected and while my husband was drowning the guard was just standing there. The options of pools are amazing where you don’t feel crowded. Rooms are also great and updated. The service at the restaurants was just terrible. It was hit or miss with the waiters and as long as you tipped you may get lucky. The food was not great, I got sick mid vacation and came home with nausea and diarrhea. You kitchen staff do not wear gloves ,i was getting spaghetti for my son and the staff grabbed it with his bare hands to serve.
Stayed 7 nights in Feb 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not great, rooms are not that clean, the food was good that’s about it. Entertainment was ok. Please improve on customer service.
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing and very beautiful can’t wait to go back
Stayed 2 nights in Dec 2019