Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with awesome staff!!!

Posted Aug 25, 2015
It was an amazing vacation! We can't wait to go back!!
Comment from EPC
Aug 26, 2015 by Quality Manager DR, EPC
Dear Guest, thank you for staying at IBEROSTAR Bavaro Suites and for sharing your comments on Expedia. We are looking forward to your soon return. Our best wishes. Regards, Quality Manager DR
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel

Posted Aug 17, 2015
Pros: The rooms were spacious and the grounds were immaculate and lovely to walk through and sit in. It was close to the beach and the gym was well equipped
Cons: It's impossible to get a sunbed in the pool area unless you got up at 6am to reserve one. Air conditioning in the room was very loud and kept us awake
Location: Hotel is in the middle of nowhere so you have pay for a tour to see anything outside of it
This is a lovely hotel and and I would definitely recommend it if you like the kind of holiday where you don't leave the hotel. It's not for those who like to get out as it's literally in the middle of nowhere and there is no public transport. Tours are available but they are quite expensive. The rooms are large, all of the usual facilities are available and you have full use of the two adjoining hotels, which is handy as you can't get near the swimming pool as people reserve sunbeds before the sun has even risen, so we were forced to trek to the other pools to go swimming. There is a great gym, sauna and jacuzzi and the hotel is right on the beach - they even hire people to clear the seaweed each morning! There is a large selection of food and drink, so something for everyone however it's pretty much the same every day. There are speciality restaurants too but book on the day you arrive as they are busy and some need to be booked several days in advance. The staff are nice but many can't speak English (or any other language except Spanish) so it's sometimes difficult when asking for things. Tip: Entertainment is on every night until 11.30pm and is quite loud so if you don't want to be kept awake ask for a room away from the main building. Also, the maids turn up at all hours (we had one delivering towels at 10pm!) so try and arrange cleaning times with them in advance. Small tips help...
5 out of 5
Recommended
for Everyone
by A verified traveler from massachusetts

Everything was worth it.

Posted Aug 17, 2015
Pros: Just about everything.
Cons: Nightly entertainment
Location: Location was good, not too close or too far from the airport.
Our stay was enjoyable all around. Food, rooms, beach and staff were all excellent.
Comment from Hotel Management
Aug 26, 2015 by Quality Manager RD, Hotel Management
Dear Guest, Thank you for staying at IBEROSTAR Bavaro Suites and for sharing your feedback regarding your recent visit at our hotel. Your nice comments make us so proud of our accomplisment since it is our main goal to provide outstanding service to all of our guests. We hope to host you back soon. Best Regards, Quality Manager RD
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent stay...

Posted Aug 15, 2015
I have no complain. Everything is fine, room are cleaned everyday, food are good.
Comment from EPC
Aug 26, 2015 by Quality Manager RD, EPC
Dear Guest, thank you for staying at IBEROSTAR Bavaro Suites for your deserved vacations. We are happy to hear that you had a wonderful time and found every thing great. We are looking forward to your next visit. Best Regards, Quality Manager RD
3 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful location, food was mediocre

Posted Aug 11, 2015
Pros: The staff is friendly even when communication might be difficult. The rooms were nice and clean. The grounds are beautiful.
Cons: The a la carte restaurants were not enjoyable...stick with the buffets. We would only recommend the steakhouse.
Location: We pretty much just sat on the beach all week. We did an excursion to Santo Domingo that was very interesting.
We (husband and wife) had a week-long get-away without our child. The room was wonderful, and we enjoyed all the amenities. We were able to relax and just be lazy. Staff on the beach would ask if we wanted to participate in activities, but didn't push when we said no thanks. Our only disappointment was the a la carte restaurants were not good, except for the steakhouse. The buffets were much more enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel closeto the beach

Posted Aug 9, 2015
Pros: Location staff
Cons: No suggestens
Location: A lot ofattractions
Great food great location just 20 minutes from airport
3 out of 5
by A verified traveler

Decent but could have been better.

Posted Aug 8, 2015
They were not prepared for 3 of us. Had to tip employees to get anything done. (Clean room, stocked bar). Couldn't get chairs by pool because people went early and just put towels down and left. We did enjoy it but probably would not go back. Didn't accommodate dinner reservations and yet restaurants looked empty. Overall it was ok! We were looking for "great"
2 out of 5
by A verified traveler from NJ

Never going back

Posted Aug 7, 2015
My recent stay at this hotel was the worst I've ever been too. The room never stayed cold enough so it was very comfortable when going to bed. The had food poisoning from the room service. I had to pay $180 to see their doctor. Food was terrible at the restaurants we reserved at the resort. Beach and ocean was full of seaweed. The only things I did enjoy was the pool and buffet. Make sure never go on the 90 min sales pitch, waste of time.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

great hotel & beach

Posted Aug 5, 2015
Pros: amenities
Cons: English speaking
Location: lots to do - more to eat
great place to be with friends and family - lots to eat and drink and relax pool and beach is fun and lots of show etc.
2 out of 5
by A verified traveler from Long Island New York

Posted Aug 4, 2015
Hotel is nice but depending on where your room is depends on how far of a walk you have to the beach or pool. Restaurants were hard to get seats for. Had to make reservations for the week when we got there, but when you go to these restaurants for dinner there were plenty of tables that were empty. House keeping was horrible. Went out to the beach and pool for the day and when we got back to the room in the late afternoon the rooms were never cleaned. Had to call to have rooms cleaned almost every day.