Ratings based on 632 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from USA/IL

serene, wonderfully groomed property,great buffet

Posted Mar 21, 2017
Pros: We, personally everything! could be little difficult to locate your suite, all buildings are the same color/look alike.
Cons: for us, eliminating the step leading to sitting area.
Location: we personally just chose to enjoy the beach. But quite a lot good choices if you would like to participate in some activity.
wonderful stay, although "step" to sitting area not safest to have around, especially older adults, or with children around.Other then that, the stay was amazing wonderful, staff very friendly and hard working, service respond Very quick. I also would like to applaud 24 hr. medical service at the resort. The warm and friendly staff through out the resort. Constantly looking out after guests, not only that, but also doing it in a very warm, and entertaining way.
5 out of 5
Recommended
for Couples
by A verified traveler from Upstate NY

Terrific relaxing break from winter

Posted Mar 15, 2017
Pros: Great food, beaches, friendly helpful staff and service, little nooks and crannies for hanging out
Cons: small improvements in the room, like easier thermostat control, remote control of ceiling fans, a bit more variety of food / drink stocked in the room
Location: beautiful seaside, beachfront location, scuba snorkeling, day trips to Santo Domingo and other locations like islands in the Caribbean, yoga
The Iberostar Bavaro was an excellent resort to relax, have everything taken care of, and enjoy intimate/memorable with your loved one(s). The food was outstanding, the beaches were beautiful, the weather was fantastic (we lucked out), and the staff couldn't have been more helpful and high spirited. The room was very clean and well-appointed, not luxurious but totally comfortable and pleasing, with a nice patio for outdoor relaxation.
Comment from Hotel Management
Mar 16, 2017 by Quality Manager online, Hotel Management
Dear guest, Thank you for staying at our beautiful hotel IBEROSTAR Bavaro Suites. Your satisfaction is our reward, to know that our guests have left the property so happy and convinced that this was the perfect option for they to go in holidays is the best thing we can have. Thank you so much for your gorgeous review about your experience with our services and facilities. All your suggestions will be discuss with the management in order to improve. We will be so honored to welcome you back and make your next experience pleasant as this was. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Decent all inclusive, kid friendly resort

Posted Mar 6, 2017
Hotel is beautiful, short drive from airport. Great amenities, beautiful beach. Staff was kind and friendly, but a bit clumsy and unprofessional. Food is below par even for all inclusive resort. Overall was a good experience.
Comment from Hotel Management
Mar 9, 2017 by Quality Manager online, Hotel Management
Dear guest, Thank you for choosing once again IBEROSTAR Bavaro Suites for your holidays. What nice feeling when we receive comments like yours, where demonstrate the excellence of services and accommodation that we are offering in our property. IBEROSTAR characterizes itself for provide outstanding services, making the guests have a wonderful and unique experience whilst they are on site. We are looking forward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posted Mar 5, 2017
The employees were the best ! Pinky & pantera and ernestina made the trip incredible a lot of fun smiles all around !
Comment from Hotel Management
Mar 6, 2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for choosing IBEROSTAR Bavaro Suites as your vacations destination for your holidays. We enjoy reading that you had a great stay in our property due to Pantera & Pinki ,they will be very happy to read this review. Thanks for sharing this great review and especially, your words about the great service you have received. The entire team is looking forward to welcome you back here in the future. Best Regards, Quality Manager online IBEROSTAR Dominican Republi
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

Friendly staff.

Posted Mar 1, 2017
Pros: Location was perfect.
Cons: Update the rooms.
Location: Never left the resort because we weren't there long enough, but the beach at the resort was ideal.
Very much enjoyed a 50th birthday trip with girlfriends at the Iberostar Bavaro! Staff was wonderful and very friendly. Food was good and drinks plentiful. Hotel rooms were dated and not as nice as the pictures showed, but the grounds are absolutely beautiful as is the beach.
Comment from Hotel Management
Mar 4, 2017 by Quality Manager online, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Bavaro Suites for your holidays and sharing your experience with us. It's an explosion of happiness when we know that our guests have left the property so overjoyed for the fantastic trip they have had whilst they were on site. Thanks for highlighting the services provided and all the facilities offered at our property. We are sure that this review is helping others to choose the right vacation destination. Do not hesitate to contact us if you need help with your next booking. The entire team is looking forward to welcome you soon. Best Regards, Quality Manager IBEROSTAR Dominicana Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Beautiful beach, exceptionally clear water

Posted Feb 25, 2017
Pros: Well run and very friendly staff. Facilities are well maintained
Cons: Food was plentiful but not on a par with Iberostar Grand in Mexico.
Location: We stayed in the resort
Great place to relax in the sun and surf. Activities available if you wish Great programs and pools for children of all ages
Comment from Hotel Management
Feb 25, 2017 by Quality Manager online, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Bávaro Suites. It's truly pleasant when we fulfilled our guest's expectations and demonstrated them how wonderful is our site and our services. Thanks for highlighting, our activities and as well the services provided by our fabulous staff, we know that they are always trying to accomplish our guests expectations. Our team is looking forward to welcome you back soon. Warmest regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK

You can get a shade on the beach any time.

Posted Feb 16, 2017
Pros: I liked everything.
Cons: I think that in jacuzzi should be a hot water.
Location: N/A.
Every time I am staying at this hotel I and my friends we are enjoying. I am looking forward to come again.
Comment from Hotel Management
Mar 1, 2017 by Quality Manager online, Hotel Management
Dear Guest, We thank you for choosing IBEROSTAR Bavaro Suites as your destination for your vacation. We are pleased to know that you had a pleasant stay and that we met all your expectations. With regard to hot water in the jacuzzi your suggestions will be taken into account to improve. We hope to have you back soon. Yours sincerely, Quality Manager Online IBEROSTAR Dominican Republic
2 out of 5
by A verified traveler from connecticut

Beautiful beach, but that's about it!

Posted Feb 13, 2017
Beach is beautiful which is really the only plus I can give it. The room smelled like a mixture of smoke and sewage. It was gross. Food was the same thing everyday and was awful. Both my husband and I got sick from it. Not much to do at the resort and they are always trying to sell you something. The second we stepped into the lobby they were trying to sell us a timeshare.
Comment from Hotel Management
Feb 18, 2017 by Quality Manager online, Hotel Management
Dear Guest, On behalf of the entire team of IBEROSTAR Bavaro Suites, we thank you for sharing your review. First of all, we sincerely apologize for the inconvenience you encountered during your stay. The truth is that this is not the kind of review we are accustomed to receiving every day, but anyway thank you as all those points you mention Will be reviewed and improved. On the other hand, we are happy to read those words about our beautiful beach, which we take care of with dedication so that our guests can enjoy the most of it. We will apply improvements, have it for sure. But, we hope to welcome you in the future and see you it. Regards, Quality Manager Online IBEROSTAR Dominican Republic
2 out of 5
by A verified traveler

Front desk

Posted Feb 5, 2017
Stay in the front desk were so rude, we had a problem with our reservation and really had our whole trip ruined bc of the treatment from the front desk. Not worth the money at all
Comment from Hotel Management
Feb 7, 2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for sharing your experience in our IBEROSTAR Bavaro Suites. Firstly we want to apologize for the inconvenience with our Front Desk department; We are really surpriced because what you described is not the service we are use to give to our guest. We would love if you give us an other chance to make sure you received the star service we always give. Warmest Regards, Gerente de Calidad en Línea IBEROSTAR Republica Dominicana
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Amazing Getaway

Posted Feb 5, 2017
Pros: The Staff was incredible and the view of the Beach and the Gardens were impeccable
Cons: More Restaurants. Incredible selections but wouldn't mind more food selection
Location: Plenty of activities to do if you decide to leave for a trip but plenty to do if you just want to stay in the hotel
The hotel blew me away. It had everything i expected to see and then when i thought that everything was met it turned into so much more. This Hotel resort exceeded my expectations. Bavaro was amazing and I'm already wanting to go back to the same resort. the staff were amazing, unbelievably friendly staff, Amazingly helpful. I willl be doing this trip again sometime soon.
Comment from Hotel Management
Feb 7, 2017 by Quality Manager online, Hotel Management
Dear guest, We are pleased to know that the experience at the facilities of our IBEROSTAR Bavaro Suites hotel has been very pleasant. Your positive comment is the confirmation that we are working in the right direction and motivates us to continue to improve. We have transmitted your observations to all the staff because they have a great vocation of service and, as you have seen, the desire to satisfy and make our guests feel at home. We hope to welcome you again in the near future. Sincerely, Quality Manager Online IBEROSTAR Dominican Republic