Ratings based on 676 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from miami fl

I love iberostars

Posted Jul 23, 2017
I have been in Mexico and in punta cana . I like iberostar . The staff in punta cana is more friendly and they would never say no to you , if they do not have something that you ask for , they would go anywhere to get it and bring it to you . I have not Been in punta cana in three years and one more time I do not regret it . Love the iberostar chain . Hopefully will be back soon
Comment from Hotel Management
Jul 26, 2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for your loyalty to this chain of hotels. We feel very happy to confirm that one more time our staff went out of their ways to please one of our guests. This is the kind we love to provide to our guests. Please come back soon for an other great stay, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from boston ma

nice hotel

Posted Jul 22, 2017
Grounds were nice and staff was accommodating and friendly the buffet seemed to be the same types of food everyday.
Comment from Hotel Management
Jul 24, 2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for sharing your experience with us. It makes us happy to know that the grounds, staff and accommodation was nice but we are a bit concerned about the food, we always have a large variety of food but we will share it with the chef to verify this. Please come back soon for a perfect stay, Regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft worth TX

Posted Jul 11, 2017
Overall hotel,food is above average But Night Entertainment is THE BEST Worth for $$$
Comment from Hotel Management
Jul 11, 2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for choosing our hotel as your destination and for sharing your experience with us. We just hope to have the chance to welcome you again for another great experience. Warmest Regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Beach front villa with amazing views

Posted Jul 9, 2017
This is a wonderful family resort, my kiddo had an amazing time. The staff went above and beyond any expectation I had for an all inclusive resort. We are so pleased with our vacation choice!
Comment from Hotel Management
Jul 12, 2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for choosing our hotel as your destination and for sharing your experience with us. We are very happy to read of you that exceeded your expectations. We just hope to have the chance to welcome you again for another great experience. Warmest Regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

nice close to beach

Posted Jul 5, 2017
Beautiful resort. Close to beach, great staff and activities. Live music, shows were great!
Comment from Hotel Management
Jul 6, 2017 by Quality Manager online, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Bávaro Suites as your vacations destination. It is a pleasure knowing that we have met your expectations at site. We will like to thank you for your words about the great staff and our beautiful resort. We only give the best!! The entire team is looking forward to your next visit. Best Regards, Quality Manager online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

WONDERFUL VACAY!

Posted Jul 5, 2017
Pros: BEAUTIFUL AND CLEAN
Cons: THE AIR CONDITIONING IN OUR ROOM SMELLED BAD
WE LOVE IT THERE, IT WAS GREAT! We had a great time. My son enjoyed.
Comment from Hotel Management
Jul 6, 2017 by Quality Manager online, Hotel Management
Dear guest, Thank you for staying in our IBEROSTAR Bavaro Suites and for sharing this review about your recent stay. We just hope to have the chance to welcome you again. Warmest Regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Cons: Room service, we ordered fruits to be taken to our room the first day we were there and we didn't receive them.
Overall the hotel was great, we had some issues but minor. For example the first day we were there it was hard to get information about the time of dinner because the staff we asked gave us different times. We ordered room service and did not receive it, we called 3 times and still did not receive what we asked for.
Comment from Hotel Management
Jul 5, 2017 by Quality Manager online, Hotel Management
Dear guest, Thank you for sharing with us your experience in our IBEROSTAR Bavaro Suites. Giving a perfect service is what we aim to do and we apologize for the lack of it you receive; We will share your complaint with the management because this is not what we use to give to our guest and will avoid it happen to any other guest. Please come back soon for a better stay. Warmest Regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on the beach

Posted Jul 1, 2017
Me and my family enjoyed our stay at the Iberostar Bavaro. The staff was friendly, courteous and very eager to help. The hotel is a little dated but clean and well maintained. The food was excellent. Great variety of food in buffet as well as several restaurants to choose from. I highly recommend this hotel!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Redondo Beach

Nice Resort

Posted Jun 28, 2017
Pros: Great views and beaches.
Cons: The selection and adding more ethnic Dominican food.
Location: N/A
Excellent experience, Great location. The food choices were not that great, but the quality and presentation of the buffets were nice. The rooms were comfy and well airconditioned. I think more ethnic food would be nice and would add to the ambiance.
Comment from Hotel Management
Jun 29, 2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for choosing our hotel as destination for your holidays. Thanks for highlighting all those services you enjoyed the most. On the other hand, concerning the food, we offer a big variety of national and international products for all tastes; we regret that we haven't surpassed your expectations on this. Please come back soon, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from USA Dallas

Stayed 7 nights, rooms are very nice and clean.

Posted Jun 28, 2017
Pros: Clean, comfortable and BEACH minus the seaweed
Cons: Cleaning up the seaweed daily.
Location: We did scuba diving with Dressel good but rough. Xtrem Buggys had a blast, 4 hour Catamaran had a great time,
Beach is beautiful but wish it was on the Caribbean Sea. Hotel is clean, beautiful grounds well manicured. Staff is wonderful but hard to communicate with if you only speak English. Daisy was wonderful in house keeping. Shows are good. Food is good make reservation for a different restaurant every night. Not sure if it was the time of the year but ocean was rough and lots of seaweed.
Comment from Hotel Management
Jun 28, 2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for your review on here on Expedia. We are always happy to have our guest´s feedback and are particularly thankful for your wonderful comments about our hotel. We look forward to have another opportunity to welcome you back. Best Regards, Quality Online Manager IBEROSTAR DR