Beach is beautiful which is really the only plus I can give it. The room smelled like a mixture of smoke and sewage. It was gross. Food was the same thing everyday and was awful. Both my husband and I got sick from it. Not much to do at the resort and they are always trying to sell you something. The second we stepped into the lobby they were trying to sell us a timeshare.
Comment from Hotel Management
Feb 18, 2017 by Quality Manager online, Hotel Management
On behalf of the entire team of IBEROSTAR Bavaro Suites, we thank you for sharing your review.
First of all, we sincerely apologize for the inconvenience you encountered during your stay. The truth is that this is not the kind of review we are accustomed to receiving every day, but anyway thank you as all those points you mention Will be reviewed and improved.
On the other hand, we are happy to read those words about our beautiful beach, which we take care of with dedication so that our guests can enjoy the most of it.
We will apply improvements, have it for sure. But, we hope to welcome you in the future and see you it.
Quality Manager Online
IBEROSTAR Dominican Republic