Ratings based on 1,439 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from inez, ky

Super resort!

Posted Oct 15, 2017
The variety of food choices....overwhelming! Quality of food was excellent! Drinks were very good and plentiful! The service/staff...truly remarkable! Our butlers, Rafael and Jose, went above and beyond to make our week absolutely perfect. Kerlin, our beach attendant, kept us in drinks and food all day....everyday. Keilyn, cigar bar, was an absolute delight! Marcia kept our room spotless with many personal touches. Miguel with activities was delightful! We would definitely return to the Grand. Every single employee went out of their way to be gracious, hospitable and welcoming. We have never experienced such wonderful people or service at any property (in 32 years of travel). In addition, good location....soft sand beach. You can walk for miles. Water temp was just cool enough to be refreshing. Really cannot say enough good things about this property.
5 out of 5
Recommended
for Everyone
by A verified traveler from FLORIDA

Wonderful four night trip!

Posted Oct 15, 2017
Just came back from my wonderful stay ar Iberostar Grand Bavaro. Responded to all of my requests and exceeded expectations. Was celebrating my wife's birthday and they went above and beyond to make her happy. Will visit again! Special thanks to my butlers Cordero and Sexy Romeo!
5 out of 5
Recommended
for Everyone
by A verified traveler

Honeymoon in DR

Posted Oct 12, 2017
Cons: The towels were not replenished in a timely manner with house keepings.
We definitely enjoyed our time in DR at the Grand Bavaro. The food, drinks, and butler service (Silverstre) were amazing. The facilities were beautiful, and all the things included in the package was beyond incredible. The speciality restaurants were so very nice, and the staff greeted us around every corner with a smile.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Orange County

26th Anniversary Trip

Posted Oct 6, 2017
Pros: The grandeur of the estate!
Cons: The food...
Location: Horseback riding, dolphin adventure and more...
We had a wonderful time with just about everything! The only downside was the food. Mostly, the buffets had dried out and cheap quality cuisine, but not all. However, the restaurants did well on their meals except for a few! Maybe, the climate contributed a little to the foods quality. In the future, we would like to see better quality cuisine!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great resort for couples.

Posted Sep 6, 2017
The resort was beautiful, our accommodations were superb and the service every where on the grounds was excellent. Our butler and concierge were attentive and supportive. The food was delicious with wonderful selections. The grounds were meticulous and lovely to view. It was a plus the resort was less than half full giving us a less crowded environment. We will make plans to return and refer family and friends.
Comment from Hotel Management
Sep 12, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Grand Hotel Bavaro as your holidays destination. It is a pleasure for us know that your expectations were exceeded, ensuring you a memorable experience. This property is the most suitable for enjoying top notch services and accommodation only for adults. Once again, thanks and we all hope welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler

The best butlers Jose Cruz and Rafael

Posted Sep 5, 2017
Pros: Everything
Great Great experience. Would recommend this to anyone looking ffor a great experience
Comment from Hotel Management
Sep 12, 2017 by Quality Manager, Hotel Management
Dear guests, Thanks for satying at IBEROSTAR Grand Hotel Bavaro. It have been a pleasure make your experience comfortable and memorable. We hope welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful Hotel & Amazing Staff

Posted Sep 5, 2017
Pros: Everything! The room, pool, beach, food and the staff most of all.
This is a stunning property with so many amenities. The restaurants and food are amazing, but I would have to say that the best thing about this resort is it's staff. They were unbelievable our butler Hernandez knew us by name and helped us out with whatever we needed. I would highly recommend this property to anyone. We saw some families with adult children, some groups of women, but it was mostly couples so be prepared if you're going with someone other than a significant other.
Comment from Hotel Management
Sep 19, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Grand Hotel Bavaro. We are glad to know that you have had a pleasant experience and you enjoyed being a star during your holidays. We hope welcome you back soon. Regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Beautiful, luxurious hotel

Posted Sep 2, 2017
We loved our stay at Iberostar Grand this week. All the staff was very friendly and accommodating, always checking in with us to make sure everything was satisfactory. Our butler, Hernandez, was the best. He was a genuinely friendly and caring person! The food was always delicious, at the buffet or at the restaurants. The exception to this was the room service, which we ordered a few times. It was never terrible, per se, but it was luke warm and kind of bland. That is literally the only complaint I could make, and its a small one at that. The room was beautiful, the stocked mini bar very nice, the pools were nice, relaxing, and very pretty. The beach was clean and beautiful. The drinks were plentiful, there were always waiters walking around keeping our drinks refreshed. We did not partake in the night time entertainment so I can't speak to that. But all in all a wonderful trip and we would definitely go back again.
Comment from Hotel Management
Oct 9, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Grand Hotel Bavaro as your holidays destination. It makes us happy know that you have enjoyed the experience despite the mishap with the food. Your comment has been shared with the proper department; we know they serve the food according the temperature it correspond. Thanks for sharing your thoughts and for your willingness to return. We are looking forward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax Station, VA

Everything advertised and more.

Posted Sep 2, 2017
Could not be happier with our weeks trip. Kerwin was the best beach butler. The Star Friends ran great pool and beach activities. The meals were awesome.
Comment from Hotel Management
Oct 12, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Grand Hotel Bavaro. We are pleased to know that we went beyond your expectations with the services we provided you during the experience. We shared your comment with Kerwin. Our entire team hope welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from altadena ca

Posted Sep 1, 2017
The place is great the staff is better. Everyone was very friendly and accommodating, the service and food were excellent. Luis our butler and billy our server were just as kind and helpful as could be. We'd go back in a second.
Comment from Hotel Management
Sep 4, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Grand Hotel Bavaro as your holidays destination. We are glad to know that you enjoyed the experience and everything offered was what you expected for your vacations. Thanks for highly recommend the property, it will be so nice to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic