Ratings based on 447 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and Relaxing

Posted May 6, 2017
Beautiful Beach and grounds. Rooms were spacious and clean. Staff was friendly and accommodating. Food was what we expect from an all inclusive but not why we are there. The buffets are large and have something for everyone. Yasmin in the main buffet is the best. Snorkeling off beach bring bread to attract more fish. All in all this was a relaxing vacation and i would recommend to those looking for an all inclusive in DR. Iberostar all the way.
Comment from Hotel Management
May 10, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Hacienda Dominicus as your holidays. We are glad to hear that you enjoyed the experience and you recommend our hotel without hesitation. We know how to please our guest and make them feel really good with formidable services and accommodation. It will be a great pleasure welcome you back if you decide to return to Bayahibe. Warmest regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel and close to the beach

Posted May 6, 2017
I enjoyed everyday and night activities. Staff was wonderful, especially Jonathan, VIP Representative. Jonathan made my stay full of peace and comfort. I will return.
Comment from Hotel Management
May 10, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Hacienda Dominicus. We are glad to hear that you have had a fantastic stay. Our staff is very professional and knows how to guarantee unforgettable experiences. Your comment was shared with Jonathan. Once again, thanks for sharing your lines and we all hope to have the chance to welcome you back soon. Warmest regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Quality resort with nice beach

Posted May 5, 2017
Pros: Beach, liqueur, service most of the time, immaculate landscapes.
Cons: Our room was on 1st floor. Some corners and furniture had a distinct dampness smell.
Location: Ride from Punta Cana airport is about 1 hour. We didn't do any activities at all.
We've been to DR beach resorts many times.Overall, this trip was the best, even despite unusually rainy weather. We didn't visit any restaurants because nobody around us wasn't very happy with them. Main buffet is just fine, not the best I've seen, but good enough.Couple of nights there was some extra, such as sushi, good quality seafood. Service is great almost everywhere, great imported hard liqueur. Tennis courts are in a very good shape, local pro named Junior is very good.The beach-the main reason of our visit- is top notch. It's clean, nice sand, small waves. Couldn't ask for a better one. I would definitely recommend this resort to a friend or stranger and, we hope to be be back.
Comment from Hotel Management
May 23, 2017 by Quality Manager, Hotel Management
Dear guest, We are so thankful to receive you valuable review regarding your experience in IBEROSTAR Hacienda Dominicus. Thanks for sharing your kind words with the Expedia's community and for highlighting the food, beautiful beach, tennis courts and cleanliness. In IBEROSTAR we know how to treat our guests and make their stay unforgettable. Once again, thank you and we are looking forward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Apr 19, 2017
Excellent location, friendly and respectful staff. Food was fresh but not so many choices. Great entertainment but it starts late.
Comment from Hotel Management
Apr 20, 2017 by Quality Manager, Hotel Management
Dear guest, We are so thankful to receive you valuable review regarding your experience in IBEROSTAR Hacienda Dominicus. Thanks for sharing your feedback with the Expedia's community and for highlighting the friendliness of our team, the food and entertainment. Once again, thank you and we are looking forward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Families
by A verified traveler from US

Pleasant experience

Posted Apr 18, 2017
Pros: the staff, the location, the gardens, the pool and of course the beach.
Cons: The rooms - a little update Beach loungers booked overnight! - 7am at the beach and no place for your towel, but nobody around...it is really bad!
Location: Beach is the best, since it is actually in the Caribbean sea
Overall the hotel is very nicely done, the lobby/piano area is beautiful, the gardens and pool are very well maintained. The rooms could do with a little update...they seem a bit outdated however it was always clean. Food was good, not spectacular but good. Buffet restaurant had plenty of choices. The A La carte restaurants were ok, but not great considering that you seem to book them way in advance for the experience - if I had to rate them in order starting with the best: Colonial, steak house, Japanese and Mexican (the Mexican is not Mexican at all). Staff was extremely friendly and always ready to help, never got a 'no" for an answer, and they will go out of their way to help you. Kids also have plenty of activities to do, although you have to ask, since communication is not the best. Very good choice if you travel with family.
5 out of 5
Recommended
for Families
by A verified traveler from Chicago

Good solid hotel with nice beach.

Posted Apr 15, 2017
Pros: The staff was wonderful. Thanks Yasmin (buffet), Amparito (bartender), Juan (concierge) , Yanet (kids club) and Williams (animation) .
Cons: Make the resort nonsmoking and have selected areas for smoking. Also no saving beach chairs til after 9 am.
Location: Beautiful beach location. Good area if you're interested in Saona or Catalina Islands. Also easy visit to Alta Chavon.
Stayed 1 week. Staff was exceptional and takes pride in doing a wonderful job always with smiles. Beach and water beautiful. Pool very nice. Great family resort which is what makes this resort special. If you don't like kids choose an adult only resort.
Comment from Hotel Management
Apr 20, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Hacienda Dominicus as your holidays destination. We are happy to know that we exceeded your expectations. Thanks for highly recommending our place to those who seek great services and facilities in the Caribbean. Our entire team is looking foward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
2 out of 5
Recommended
for Everyone
by A verified traveler

Great resort, Expedia and management the issue

Posted Mar 28, 2017
Pros: The beach, the entire staff (bar tenders, waiters, waitresses, maintenance crews, chefs), the cleanliness, the pleasant attitude of all the employee
Cons: Variety of the buffet
Let me start by saying this is our second trip to this hotel. There are some truly great individuals that always make our stay worthwhile...the hotel is great, the facilities wonderful, clean and the beach is terrific as well. We will recommend it highly. The reason for the lower rating is the front desk staff, specifically the accomodations manager in the back office , Ambar," and the local "Expedia rep" . We had a glitch with our reservation and she was about as unsympathetic, robotic and unhelpful as could be expected from what was presented to us as a member of the management staff. The error was not our doing. Neither one was of any assistance. the rep told us to call the 800# as he was too busy to consider our issue. Ambar said there was nothing she could do. I am a repeat customer of both the hotel and Expedia and expected a much better response. A day was lost trying to resolve the issue and a day was lost on the back end because of the error. And Mr. Jones, the general manager? He could not be contacted. Their actions are the only sour notes to what was a great vacation
Comment from Hotel Management
Apr 12, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Hacienda Dominicus as your holidays destination. We regret that your experience with us wasn't completely perfect as we are always desiring. The hotel management team have read your complaint and they do apologize for the inconvenience we caused you. We all look forward to welcome you back and accommodate you under better than the last time. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler

Paradise

Posted Mar 9, 2017
Excellent hotel. Very cosy and comfy. Friendly and hard-working staff. Wonderfull manicured tropical garden. Excellent beach. Real tropical paradise. Highly recommend for good relax.
Comment from Hotel Management
Mar 12, 2017 by Quality Manager online, Hotel Management
Dear guest, On behalf of the entire team of IBEROSTAR Hacienda Dominicus we thank you for choosing us for your vacations. We are more than happy to read that we have surpassed your expectations and accomplished your needs. Thank you for highlighting our strengths, all we do it with love trying to making our hotel a wonderful paradise. We hope to have you soon again and make your next vacations memorable as this was. Warmest regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

It was very nice and pleasant !

Posted Mar 9, 2017
Pros: Very comfortable hotel !
Resort is beautiful, clean. Plants are very interesting, there is a lot of birds. Very good food.
Comment from Hotel Management
Mar 9, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Hacienda Dominicus. We are glad to know that your stay have lived up to what you were expecting. Thanks for recommend the property and for your positive rating. We all hope welcome you back soon. Regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Luxurious stay with 2 children

Posted Mar 4, 2017
We had a really nice stay in February 2017 with our 2 children aged 7 and 11. We found the resort to be great for children, with slush drinks on tap in multi flavours, 3 pools, beach, water sports etc. Yet crucially as we like an adult space and our children are not tiny and are well behaved - there were not hoards of children running everywhere! It felt like a grown up resort that catered for small people.
Comment from Hotel Management
Mar 6, 2017 by Quality Manager, Hotel Management
Dear guest, Thank you for staying in IBEROSTAR Hacienda Dominicus. Our hotel is perfect for families and couples that want to have a pleasant experience in Bayahibe. We are happy of know that your stay was lived up to what you was expecting. Thanks for your positive rating and for recommend the property to this community. Best regards, Quality Manager Online IBEROSTAR Dominican Republic