Ratings based on 1,914 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from newak

Please not have high expectations

Posted Sep 17, 2017
Some staff members are kind of rude. Food is decent although not wonderful
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Close to the beach , nice beautiful beach

Posted Sep 13, 2017
Food is not good , staffs need more training , a lot of mosquitoes this year September 2017 , blaming storm Irma brought it in
Comment from Hotel Management
Sep 13, 2017 by Customer Service , Hotel Management
Dear Hung, We apologize for any inconvenience you may have experience during your stay. We sincerely appreciate all feedback which gives us an opportunity to assess and evaluate our performance. We are glad to know you enjoyed of the closeness to our beautiful beach and hope to host you again and change any negative perception you took from our Hotel. Kind regards, Victoria Balbuena Bahia Principe Bavaro Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

This traveler left a rating score only Posted Sep 9, 2017
3 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, USA

nice hotel, but not luxury

Posted Sep 7, 2017
Pros: Good beach, clean rooms.
Cons: Serves, entertainment, restaurants.
Location: Nothing
it is not exactly all adults only. They serve cheap liqueurs. Some staff were not friendly, sometimes they just ignored us. Never go to any restaurants. the best place to eat is buffet. There is nothing to do in the evening.
Comment from Hotel Management
Sep 9, 2017 by Customer Service , Hotel Management
Dear Guest, We would like to extend our most sincere apologies for the inconvenience you have experienced during your stay. Our main goal strives in having a great ambiance to satisfy our guests' requirements. We regret very much that we were not able to fulfill your expectations this time. Best regards, Adriana Peguero Bahia Principe Bavaro Resort
1 out of 5
by A verified traveler from laurel, MD.

Horrible place in every way.

Posted Sep 7, 2017
No one speaks English. Horrible service. Not a fun place to stay. They cheat you in every way. Our first room had AC problem and the secound one shower was broken. Food was awful and couldn't eat much. Ended up with diarrhea, stomachache and acid reflux every day.
Comment from Hotel Management
Sep 9, 2017 by Customer Service , Hotel Management
Dear Guest, We regret the impression you could perceive for the language barrier with some of our staff members. Please allow us to inform you that we continuously work with our Human Resources and Quality departments to reinforce the training of our personnel. We strongly believe that our guest’s satisfaction depends on their daily performance. We apologize if you felt you did not receive the service you were entitled to and for any inconvenience you may have experienced. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
Nice hotel. I liked the buffets and restaurants. They have a nice pool and people are very nice. They try hard to make your stay enjoyable.
Comment from Hotel Management
Sep 9, 2017 by Customer Service , Hotel Management
Dear Guest, We are very pleased to read that you enjoyed a fabulous week thanks to our fantastic food, as well as the good service from our employees. Looking forward to seeing you in a heartbeat! Regards from Punta Cana, Adriana Peguero Bahia Principe Bavaro Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

The ideal all inclusive getaway

Posted Sep 5, 2017
Food staff facilities are amazing, very safe. Quick walk to the beach. Hard beds, wonderful service. Tons of excursions (i recommend the boogie tour)
Comment from Hotel Management
Sep 9, 2017 by Customer Service , Hotel Management
Dear Guest, It is a pleasure for all of us to hear that we could fulfill your expectations during you getaway vacation at our Hotel. Kind regards, Adriana Peguero Bahia Principe Bavaro Resort
3 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, Va

Great staff!!!

Posted Sep 5, 2017
I had a nice time. With some improvements to the amenities and food this place will live up to its 4 star rating.
Comment from Hotel Management
Sep 9, 2017 by Customer Service , Hotel Management
Dear Connie, We would like to thank for sharing your experience with us, which we will take in the highest consideration. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Posted Sep 5, 2017
Amazing resort, wait time at most restaurants was very long. Alot to do and very friendly staff.
Comment from Hotel Management
Sep 9, 2017 by Customer Service , Hotel Management
Dear Sam, Thank you for taking the time to post a review of your recent stay at our hotel. We would like to have the opportunity to welcome you once again at Hotel. Kind regards, Adriana Peguero Bahia Principe Bavaro Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Great hotel next to the beach

Posted Sep 3, 2017
The hotel is great, the staff very professional and courteous. Food is excellent, the roim is beautiful and comfortable with great ammenities inside. I recommend this hotels.
Comment from Hotel Management
Sep 9, 2017 by Customer Service , Hotel Management
Dear Javier, We would like to thank you for recommending us and it is a pleasure to know that you enjoyed our facilities and service. Looking forward to seeing you soon! Best regards, Adriana Peguero Bahia Principe Bavaro Resort