Ratings based on 1,211 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from US

Posted Jan 16, 2017
light in shower fell on my head. room service came twice out of the 4x it was ordered.staff barely spoke english if at all and make sure you take extra money for tips thats all the staff understands. will not be visiting another luxury bahia principe again. sadly disappointed after taking my mom and brother on their first trip in over 10 years and spending decent money. hate to complain but a super let down.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

The hotel grounds are very nice, beach beautiful

Posted Jan 13, 2017
Pros: Beach, pools, and general atmosphere.
Cons: Intra hotel phone service . Up dating of ambar blue
Location: We stayed at the hotel. Location beautiful. We just relaxed at pool and beach.
This is our 3rd time going to Bahia principe. 1st to Punta Cana , next 2 to ambar. Brought friends this time as last year was great. First- the specialty restaurant reservations were never made even though I received an email back. Could not get all of our requests once we arrived. The Man at concierge desk was rude . Front desk not helpful . The staff just not as friendly overall as they were last year. Room had a plugged toilet and sink. They fixed the toilet and sink, but then the sink kept leaking on floor. We just got tired of calling as the phones did not work well either. We were very disappointed as we loved this place last year. Grounds still beautiful and pools and beach lovely. The food was good and entertainment great.
3 out of 5
Recommended
for Couples
by A verified traveler

Resort Too Big

Posted Jan 12, 2017
Pros: Adults only section of pool
Cons: Make it more clear on the website when booking that the whole hotel isn't adults only- just small sections of it
Location: For any water trips this hotel is about 2 hours away from the nearest marina
We enjoyed our experience here but the resort was just too big. One night we had reservations at a restaurant and had to ask 5 different hotel workers/front desk people before someone knew where that restaurant was. The shuttles were always full so we spent a lot of time walking from place to place. If the resort was smaller we would have enjoyed it more. We also booked our trip and the hotel said adults only. This was a bit of lie. When we got there our pool was adults only, but the rest of the hotel had children everywhere. We went on our honeymoon and if we could do it over we would. We would choose a hotel that is actually adults only.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
Pros: The facilities.
Location: Excellent location.
Excellent service. The facilities are excellent and the service and food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax, VA

GREAT HOTEL - BEST YET

Posted Jan 2, 2017
Pros: Cleanliness, staff, beautifully maintained, pool, beach, drinks, very good buffet. You can make reservations at all restaurants during your stay.
Location: Tons of fun doing Buggies and Spider Monkey trips. Should have done the Catamaran/Snorkel - many vacationers we met at hotel highly recommended.
We thoroughly enjoyed our stay. Everything was perfect. The staff were extremely friendly and helpful. The property is immaculately maintained. The food, drinks, pool and beach were all great. We stumbled onto this hotel and it did not disappoint. Our rooms were very nice and clean. Favorite restaurant was Rodizio Restaurant "Sausalito - flank steak out of this world and the warmed cinnamon-spiced pineapple was delicious. We highly recommend this hotel. It REALLY is the best Caribbean all-inclusive property we've stayed at to date. For future vacations we will definitely consider visiting the other Luxury Bahia Principe resorts.
Comment from Hotel Management
Jan 3, 2017 by Customer Service, Hotel Management
Dear Guest, Thank you for sharing your comments, for us every opinion that the guests write us is of paramount importance and are considered as fundamental elements in the daily improvement of our activities. We hope to see you again among us! Kind regards, Iamed Franco Bahia Principe Bavaro Resort
4 out of 5
Recommended
for Couples
by A verified traveler from fort lauderdale, fl

Beautiful location close to the beach

Posted Dec 24, 2016
Pros: Ambiance
Cons: Maintenance, helpfulness.
Location: Not much, afraid to leave the pearly gates.
Large facility close to the beach. Lacking in customer service. While on the facility I got lost and the staff could not tell me how to get to the location I was looking for nor do they have enough multi lingual staff. Hotel also lacking in maintenance although I think they were trying to make some steps in improving that. hotel toilets women throughout the facility failed to flush. Had to call maintenance three times to fix the toilet in my room I had to call maintenance three times to fix the toilet in my room because it was failing to fill with water. I finally took the top off the toilet on the third Attempt and showed him what needed to be done
Comment from Hotel Management
Dec 26, 2016 by Customer Service , Hotel Management
Dear Guest, We would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Kind regards, Adriana Peguero Bahia Principe Bavaro Resort
1 out of 5
by A verified traveler from san francisco

Dont come here

Posted Dec 24, 2016
If you have already booked your travel here, I am sorry for you. If you are going go to Amber Green not blue. The pool is better the service is better the food is better. Overall this place looks nice but I am so happy to be home. This is NOT 5 Stars. At most 2 maybe 3 Stars
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel

Posted Dec 23, 2016
It was awesome. The hotel was cleaned, the staff was friendly and helpful and the food was great
Comment from Hotel Management
Dec 24, 2016 by Customer Service , Hotel Management
Dear Guest, It is a real pleasure to learn that you are enjoying a nice time together with us. Best regards, Adriana Peguero Bahia Principe Bavaro Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from jax fl

Beach!!!

Posted Dec 22, 2016
Fantastic beach ,great restaurants, good drinks and service. Will go back
Comment from Hotel Management
Dec 24, 2016 by Customer Service , Hotel Management
Dear Guest, For all our team working is grateful to read that you founded everything exceeded your expectations during your stay here. Will be great to receive you once again! Best regards, Adriana Peguero Bahia Principe Bavaro Resort
5 out of 5
Recommended
for Couples
by A verified traveler from Philadelphia PA

Posted Dec 22, 2016
We are coming here for the 3rd time and it's never disappointing. As long as we're accomodated in Ambar Blue, and not Ambar Green, everything is excellent. It's a beach front property with beautiful grounds, large pool, very clean, lots of entertainment and food is nothing to complain about and more :). Nice long beach to stroll along the ocean. Some people might like Ambar Green for being new, and having all the above except it's built into the land, about 15 min walk to the beach, but my husband and I would come back to Ambar Blue only.
Comment from Hotel Management
Dec 24, 2016 by Customer Service , Hotel Management
Dear Guest, We greatly appreciate that you have chosen once again our Luxury Bahia Principe Ambar as your holiday destination. It is a pleasure to read that you were not disappointed with this great place and even your visits was great. Thank you for your comments and looking forward to welcoming you once again! Best regards, Adriana Peguero Bahia Principe Bavaro Resort