Ratings based on 4,076 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Great place with lots of things to do. Entertainment staff was awesome! Food was good especially the Japanese restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Quebec, QC

the best hotel at Bavaro beach

Posted May 23, 2017
Pros: entertainment team and events, food, beach, kid's club
the hotel has very nice location. entertainment is great, food is delicious. there're a lot of things to do for kids also.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Beach was so enjoyable and the staff was outstanding in such a beautiful surroundings second time guest
Comment from Hotel Management
May 21, 2017 by Customer Care, Hotel Management
Dear valuable guest, We would like to thank you for sharing your memories of your fantastic time here with us. Thank you for all your kind comments regarding our wonderful team! We are so grateful to you for your praises. We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future. With warm regards, Melina Vásquez Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
Wonderful hotel with excellent staff, beautiful pool and even better beach. Food was very good, checked out every restaurant and wasn't disappointed with anything.
Comment from Hotel Management
May 19, 2017 by Customer Care, Hotel Management
Dear valuable Guest, On behalf of the Majestic Colonial team, I would like to thank you for sharing your memories of your fantastic time here with us. It is truly motivating to read your kind words in regards to your stay and we are so pleased to see that you appreciated our delicious restaurants and our beautiful beach. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. With warm regards, Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

very close to the beach and beautiful scenery

Posted May 19, 2017
For the price, an amazing resort. So close to the beach and the colonial club side swim up is a MUST. Private pool and such a blast! Some of the bartenders weren't very friendly and seemed annoyed of the language barrier (the bartenders by the colonial swim up bar and beach bar were amazing, especially Maria and 'baby jesus'). The beach is amazing and the club side beach bar is awesome!!! The disco is so much fun! I was with 4 friends and had an amazing time there. The food is alright. Steakhouse filet is good and the burgers, fries, and chicken wings are the only good meals. The mashed potatoes were also good and some of the pizza when it is fresh. Room service pretty much sucked besides the wings and burgers. They also provide floats for the private pool so don't waste your money buying any. We bought a huge swim float and had to leave it there because we couldn't deflate it in time.
Comment from Hotel Management
May 19, 2017 by Customer Care, Hotel Management
Dear Kat, We really appreciate that you have taken the time to share your experience here on Expedia. We are delighted that we had the opportunity to be at your service. We are so happy to hear that you enjoyed the Colonial Club experience with all the extra amenities. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. With warm regards, Melina Vásquez Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach

Posted May 18, 2017
Pros: The staff friendliness, very clean. Food was good
Staff is extremely accommodating, The food was good. Rooms were clean. Entertainment staff were a lot of fun.
Comment from Hotel Management
May 18, 2017 by Customer Care, Hotel Management
Dear valuable Guest, On behalf of all the staff here at Majestic Colonial, I would like to thank you for having chosen us for your stay in Punta Cana. We greatly appreciate your compliments towards our staff, our amazing entertainment and that you had a good experience at our restaurants throughout the resort. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. With warm regards, Melina Vásquez Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Caribbean Bliss!!!

Posted May 18, 2017
Majestic Resorts is definitely top notch when talking about resorts in Punta Cana. The pool is amazing, so big, the beach is just right. Not rough or cold, it's just perfect. The grounds are stunning, which makes for great pictures. The food is plentiful and great tasting and a wide variety to choose from. Our butler David went above and beyond our expectation. Left little surprises in the room every day that just made our day that much better. The cleaning staff were fast and always restocked out fridge. The animation crew: Spaghetti, Angelica, Gasolina, Mickey, Coca Cola, JC were just tops. Always great interaction on the grounds and their shows and activities where so entertaining. They really know how to keep your stay active and fun. Will definitely be going back soon.
Comment from Hotel Management
May 20, 2017 by Customer Care, Hotel Management
Dear Christian, On behalf of the Majestic Colonial team, I would like to thank you for sharing your memories of your fantastic time here with us. We are grateful for your compliments towards your Colonial Club Experience and the helpfulness and dedication demonstrated by all our teams throughout the resort. Thank you for all the kind words, especially towards so many of our team members; David, Spaghetti, Angelica, Gasolina, Mickey, Coca Cola and JC. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. With warm regards, Melina Vásquez Customer Care Majestic Resorts
3 out of 5
Recommended
for Everyone
by A verified traveler from usa

Nice location but management should be around

Posted May 17, 2017
Moldy room Oder, act not working properly, Need to make reservations for dinner. French restaurant ac was not working on my sister birthday.
Comment from Hotel Management
May 20, 2017 by Customer Care, Hotel Management
Dear Family, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. Thank you for all your thoughtful comments.The comfort of our guests and the cleanliness of our facilities are our top priorities and we was sorry to hear that we let you down in this regard. We all look forward to your next visit to Majestic Colonial.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Nice people Beatiful hotel Pool very nice and big It has a very nice small water park for children Close to the beach Food was really good No complaints I will come back
Comment from Hotel Management
May 17, 2017 by Customer Care, Hotel Management
Dear valuable Guest, On behalf of all the staff here at Majestic Colonial, I would like to thank you for having chosen us for your stay in Punta Cana. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. With warm regards, Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Really enjoyed the staff and the accommodations! The restaurants...some were good and others were great! The spa had a world class experience touch to it. The resort events and staff were all non stop fun! I plan on visiting this resort when in D. R. again.
Comment from Hotel Management
May 17, 2017 by Customer Care, Hotel Management
Dear valuable Guest, Thank you for sharing this glowing review of your recent holiday experience at Majestic Colonial. We greatly appreciate your compliments towards our staff, our food choices and we are happy to hear that you enjoyed our entertainment. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. With warm regards, Melina Vásquez Customer Care Majestic Resorts