Ratings based on 4,160 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from NJ

Nice hotel, great scenery and awesome beach

Posted Oct 1, 2016
We went in September (slower season) so there is some construction going on including a new resort going up next-door which was a little noisier than I had hoped for but overall the service and experience was great. Junior, our butler made our stay in the Elegance club spectacular. He was thoughtful, proactive and full of surprises.
Comment from Hotel Management
Oct 1, 2016 by Majestic Management Team , Hotel Management
Dear Dahl, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from South Carolina

WE were greeted BY Friendly and very polite Staff

Posted Sep 30, 2016
Pros: The beach front location is very nice! Rooms are large and clean. Pools are everywhere and clean. The way the buildings and landscaping are designed++
Location: There are many excursions to choose from. WE did the snorkeling and massage combo and found it to be very fun.
Our Butler Emmanuel was very helpful and worked very hard to be sure we were well informed of Events/Activities and that any needs we had were addressed promptly. His Personal attention was very helpful. WE recommend Majestic Elegance Punta Cana with the highest rating possible. It was truly a vacation to remember. The pool, bars and all common areas were very well kept and clean. Thank you Emmanuel for helping us have a great and relaxing vacation.
Comment from Hotel Management
Oct 1, 2016 by Majestic Management Team , Hotel Management
Dear Truman, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Nice hotel

Posted Sep 30, 2016
Hotel is really nice, beautiful beach & the staff are wonderful and friendly.
Comment from Hotel Management
Oct 1, 2016 by Majestic Management Team , Hotel Management
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from new jersey

Very nice hotel

Posted Sep 29, 2016
Pros: Everything
Cons: The timing of the closure of the pool, 6pm closure is too early
Location: I don't know because we never left the resort
My husband and I went here for a mental break vacation and this place was everything that we needed. The hotel staff from check in to check out was superb. The entertainment was good, the food was great, the room was awesome. This was our first time visiting this resort but it will not be our last time. I am already planning to come back to stay at the Mirage, I need to see how they expect to top the elegant flavor that's already in existence. This place is top notch!
Comment from Hotel Management
Sep 29, 2016 by Majestic Management Team , Hotel Management
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler from Maryland

Amazing staff service

Posted Sep 29, 2016
Pros: Resort was beautiful! The staff was spectacular!
Cons: The rooms could be updated a bit.
My boyfriend and I stayed at the Majestic Elegance in July. We had the most amazing time during our stay. The grounds of the resort were spectacular. Everything was so clean and manicured. What stood out the most during our stay was the staff. They were so welcoming and kind. Always greeted you with a smile and got to know you. We made great friends with the staff on the beach and in each of the restaurants. Hats off to Braudy, Jenny, and Rosa. They are amazing!! They really go out of their way to make your stay very enjoyable. I would recommend this resort and would stay there again in a heart beat. I'm already ready to go back. I would recommend bringing extra cash for tips. They work very hard and deserve every bit that you can tip. The food was pretty good. When it comes to all inclusive sometimes the food is not always the best. I would have to rate their food at a 4 out of 5. Each of the restaurants were pretty good, some better than others. The rooms were great. They could use some updating but overall very nice. This resort was incredible and would highly recommend if you are looking to visit Punta Cana.
Comment from Hotel Management
Sep 29, 2016 by Majestic Management Team , Hotel Management
Dear Hannah, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from guayaquil

Hotel Agradable

Posted Sep 26, 2016
Pros: La habitación y la comida de los restaurantes especializados.
Cons: La comida del buffet y tambien habilitar un golf car como tren para el traslado desde el lobby hasta la playa y/o habitaciones, por la distancia,.
Es un hotel muy bueno, la comida de los restaurantes especializados excelentes, la playa muy bueno. La comida del buffet era buena más no excelente. El Hotel esta en continuo mantenimiento al parecer no es tan nuevo entonces están realizando siempre arreglos pequeños. La habitación excelente.
Comment from Hotel Management
Sep 27, 2016 by Majestic Management Team , Hotel Management
Dear Javier, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

The jewel of Punta Cana.

Posted Sep 25, 2016
Pros: The hotel was absolutely beautiful.. The grounds are gorgeous and well maintained.
Cons: The WIFI connectivity was poor, the only area of service was in the hotel lobby or close to it.
Location: We had access to many excursions, we rode 4 wheelers/dune buggies on a 2 hour guided tour off of the beaten path. It was great.
This was my first All-inclusive vacation and I am well pleased with the overall experience.The hotel and the grounds are spectacular. The staff seemed genuinely happy to assist you and to make sure that you are comfortable. The food and dining experience was comparable to any fine dining establishment in the U.S. The wait staff were always friendly and engaging. There was always plenty to do and lots of entertainment provided by the hotel/resort. I enjoyed the fact that we had access to any activities taking place at Majestic Colonial, which is the sister resort. I left the country knowing that I was well pampered and relaxed. It's really what vacation should be.
Comment from Hotel Management
Sep 26, 2016 by Majestic Management Team , Hotel Management
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Beautiful family vacation!!

Posted Sep 24, 2016
Our first family trip with our son what an amazing trip it was! We stayed 11days it was beautiful. The staff and the animation team they work so hard to entertain us. They did an amazing job with the games on the beach and pool and made sure everyones needs were met with high expectations! Highly recommend the funjestic team in their contributions towards making this a unforgettable experience!
Comment from Hotel Management
Sep 24, 2016 by Majestic Management Team , Hotel Management
Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Nice resort

Posted Sep 23, 2016
Staff is friendly and nice, food was ok at times, but overall the resort was a great. Definitely would stay here again
Comment from Hotel Management
Sep 24, 2016 by Majestic Management Team , Hotel Management
Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from Buffalo

Nice hotel, beautiful beach

Posted Sep 22, 2016
Pros: Staff is great and the rooms are comfortable,
Cons: Food was ok, could be better. French restaurant and steak house are the best choices.
Nice beach with great service and friendly staff. The grounds are beautifully maintained. Check in and out were a breeze.
Comment from Hotel Management
Sep 24, 2016 by Majestic Management Team , Hotel Management
Dear Mona, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!