Ratings based on 4,736 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was nice

Posted May 23, 2017
At the wet bar we had a good time with our bartender Felix he was very polite n helpful with everything
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Had a great time. Every aspect of this resort was very professional and ran smoothly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Good all inclusive with swim up to Jr. Suites

Posted May 21, 2017
Pros: Staff was excellent!! Good food - lots of variety. all kinds of beverages... definitely try the Mojitos, the Majestic and the Pina Coladas!!
Cons: Only thing -- better beach towels. Occasionally the refrigerator wasn't stocked correctly
Location: Good ocean front and excursions were good. Ziplining (ohhh my... 12 platforms) ** If you have bad knees, beware, lots of climbing - but lots of FUN!
Staff was excellent -- treat you very good. Occasionally a language breakdown (mostly on our part). Room were clean, comfortable and stocked daily. Swim up to our rooms was a nice touch too. Slip into the pool and swim over to the swim up bar. Take advantage of the nightly shows - Circus night was fun -- lower scale "Cirque du Soleil" but done very well. Micheal Jackson show was also very good - great impersonators! The activity staff is fun and full of energy -- fun whether you are watching or participating. Steakhouse +++, Flavours Buffet was also very good, the lobster tail at the See & Sea restaurant - excellent, the Italian restaurant was good too! Can't go wrong at any of them :). Beach is clean and water is beautiful -- Wear sunscreen! too many people looked like lobsters. Take adv of the beach huts - get in and out of the sun. Our waiters were wonderful -- especially Raudi and Jose Louis. The made us feel like rock stars. Even though this is an all inclusive we were happy to put out a tip - these people work very hard and are always pleasant!! This trip was worth every dime! Can't wait to go again
5 out of 5
Recommended
for Everyone
by A verified traveler from pa

Beautiful place with extremely nice staff

Posted May 21, 2017
The whole staff was so polite and everything was close. The food was great especially reservation needed restaurants. Sports bar was great atmosphere and amazing selection on liquors. Always activities everyday on the beach to have fun.
Comment from Hotel Management
May 21, 2017 by Customer Care, Hotel Management
Dear chris, On behalf of all the staff here at Majestic Elegance, I would like to thank you for having chosen us for your stay in Punta Cana. We are delighted to see that you enjoyed our beach entertainment, our Sports bar and that you had a good experience at our restaurants throughout the resort. We hope to see you many more times for even more excellent vacation experiences. With warm regards, Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Show me a better resort with as many amenities

Posted May 21, 2017
Great place! Staff and food was excellent! Beaches were top noch!
Comment from Hotel Management
May 21, 2017 by Customer Care, Hotel Management
Dear El Guapo, We would like to thank you for sharing your memories of your fantastic time here with us. t is truly motivating to read your kind words in regards to your stay and we are so pleased to see that you enjoyed our beautiful beach. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. With warm regards, . Melina Vásquez Customer Care Majestic Resorts
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel and people!

Posted May 21, 2017
It was a great experience! The staff were all wonderful and I can't wait to go back!
Comment from Hotel Management
May 21, 2017 by Customer Care, Hotel Management
Dear valuable guest, We really appreciate that you have taken the time to share your experience here on Expedia. Thank you for all your kind comments regarding our wonderful team! We are so grateful to you for your praises. We hope to see you many more times for even more excellent vacation experiences. With warm regards, Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted May 20, 2017
Very nice hotel with great entertainment, beautiful views, great food and a great staff.
Comment from Hotel Management
May 21, 2017 by Customer Care, Hotel Management
Dear valuable guest, We would like to thank you for having chosen Majestic Elegance for your stay in Punta Cana. It is gratifying to read that you were satisfied with our amazing entertainment, our wonderful staff members and our beautiful grounds. We all look forward to your next visit to Majestic Elegance. With warm regards, Melina Vásquez Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice All-Inclusive Beachfront Resort

Posted May 20, 2017
Pros: Close to the beach, All-inclusive. Very nice pools. Plenty of bars...one always no more than a short walk away. Lots of activities and entertainment.
Cons: Food was not as good as expected. Property starting to show signs of wear and needed maintenance.
Location: The hotel offers plenty to do and there are excursions available for an added price. DO NOT waste your money on the Dr.Fish/Ocean Spa one.
Overall the hotel was a great place to stay. We were there to celebrate a birthday and found most everything met or exceeded our expectations. We had a goal of spending lots of time doing nothing except hanging out at the beach and pool and this hotel offers a great opportunity to do that. The staff is very helpful and friendly...in particular, Jacob was exceptional and made the trip very special and memorable. He checked in with us daily and made special arrangements for the birthday celebration.
Comment from Hotel Management
May 20, 2017 by Customer Care, Hotel Management
Dear GnJ, Thank you for taking the time to share your feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our beautiful pool and that you appreciated Jacobs during your time with us. We are so glad to know that our staff provided an excellent service. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought this incident to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago IL

Close to the beach

Posted May 19, 2017
Nice outdoor facilities but some repairs were necessary in our room (i.e. shower and plumbing) all the food was very good tho.
Comment from Hotel Management
May 20, 2017 by Customer Care, Hotel Management
Dear sue, We really appreciate that you have taken the time to share your experience with us. We are delighted to see that you enjoyed our resort and that you had a good experience at our restaurants throughout the resort. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that we have taken note of your comments regarding the showers and we have brought them to the attention of the Maintenance Manager. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts
5 out of 5
Recommended
for Couples
by A verified traveler from Willow Grove

excellent staff, beautiful place

Posted May 19, 2017
Pros: food, staff, accommodations
Cons: not much
Our butler Alfonso made our stay perfect, he kept checking on us and helped us with everything we needed. The hotel was beautiful. Our first rooms tub broke and hurt my foot but we were more than accommodated. The food was fantastic at ever place we went... every buffet, every restaurant, literally everywhere. overall the staff was great too, very welcoming and helpful. So worth the extra $ to upgrade to the elegance club. I will be staying here again