Ratings based on 2,981 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Richmond Va
Posted Oct 4, 2015
My overall experience was excellent and would recommend staying here to anyone.
for Everyoneby A verified traveler from Hialeah, FL
Wonderful VacationsPosted Oct 3, 2015
Everything is perfect. Beach, foods, people, rooms, etc.
for Everyoneby A verified traveler from Fayetteville, NC
Nice hotel, close to the beach, beautiful viewPosted Oct 1, 2015
Pros: Enjoyed every minute of our time there!
Cons: Absolutely nothing.
Location: Excursions, and shopping centers right outside of the gate.
Had an amazing time. Awesome staff and our butler (junior) was awesome! Wouldn't have wanted to go anywhere else! The staff takes very good care of you and do very special things for you if you are there for a special occasion. Always had something going on so you weren't bored. Awesome time i cannot wait to go back!
Comment from Hotel Management
Oct 2, 2015 by Majestic Resorts, Hotel Management
Good morning dear Robert! Thank you so much for sharing, We are more than happy to see that you have enjoyed your stay with us! We look forward to have you here once again! Regards,
for Everyoneby A verified traveler
Posted Sep 28, 2015
My only real complaint about the resort is the towel cards that they give you. They expect you to only use one towel and when you try to get a fresh one there is no one there to change it out.
for Everyoneby A verified traveler from S
We will definitely return next year!Posted Sep 28, 2015
This was our fourth vacation to the Punta Cana area and so far the best experience of all. Any of the low star ratings you may see on Expedia about Elegance are usually a result of that individual's expectations that are either unrealistic or their bad attitude. Whenever we have visited The DR we have found the people to be quite genuine and kind. It helps a lot that I speak Spanish (I am a New Yorker and am not Hispanic in any way - I learned on my own and embrace their language). If you travel to someone else's country and make no attempt to learn the basics of their language...you should not have the expectation that everyone should speak your language... In the U.S. We expect visitors to have a basic understanding of the language. You should do they same. Regardless, my husband and I love the Majestic Elegance. They gave us a lovely room very close the beach on the north side of the property. We upgraded (very worth it-- they started off saying it would be $80 a night for a swim up room but came down to $50 a night). That part I do not appreciate. That most of the negotiations involve the seller trying to get as much money as possible from you. Be wary of pricing from vendors on the beach. It's like dealing with a used car salesman. Be very wary. Food was mediocre. Service was very good. Beach was incredibly beautiful. Seaweed was an issue for 1st 2 days they went away completely. Highly recommend Majestic Elegance.
for Everyoneby A verified traveler from Dallas Texas
Great service and hospitality.Posted Sep 28, 2015
Overall the hotel was amazing, the staff was friendly and helpful and the atmosphere couldn't have been better. The food quality was decent, you could tell they were providing mass amounts of food. The electrical in the room was a bit sketchy since the tv and DVD player kept tripping out but the hotel would make sure it was corrected. They brought us a whole new tv as a result. Great time and we plan on coming back next year.
for Everyoneby A verified traveler from Atlanta, GA
Worth the moneyPosted Sep 27, 2015
Pros: You couldn't beat the price, the cabanas next to the pools, the swim up bars and the elegance club amenities, readily available bottled water.
Cons: Update the rooms, pay more attention to the details of the hotel, cover the food at the buffets (flies were everywhere).
Location: it's on the atlantic side of the island, not Caribbean.
Overall I was pleased with my stay but there are a few things I would like to point out. I went on a girls trip for 5 days with a total of 6 in our party with a total of 3 rooms. The first thing I noticed was the smell of the room, which was quite musty, but unfortunately this was to be expected because I read from other reviewers that they had the same experience. The room was clean but the doors to the toilet and the shower (which were separate), were almost clear which didn't allow for a lot of privacy especially since they didn't lock, they just swung inward or outward- weird. Unless you're getting changed in the shower, you are out in the open. It was a little awkward....The staff were very friendly and the restaurants were what was to be expected for an all inclusive but don't look too closely because the hotel definitely needs attention.
for Everyoneby A verified traveler
Lindo hotel!!!Posted Sep 25, 2015
Estive nesse hotel por uma semana e foi incrível, o hotel é lindo e bem cuidado! O que eu mais gostei foi a piscina, os restaurantes e os funcionários são super simpáticos. O que eu não gostei foi a localização do meu quarto, pois ficava no térreo, além de nao ter uma vista bonita, tinha barulho no corredor durante a noite, também não me agradou a qualidade das bebidas e dos doces.
for Everyoneby A verified traveler from Shelbyville, Ky
Great all inclusive resort!!Posted Sep 24, 2015
I had pretty high expectations for the Majestic Elegance...and this resort exceeded them! The staff is super friendly and resort itself is amazing!! This was my wife's and I 10 year anniversary so the hotel treated us to a romantic breakfast in bed one morning and an AWESOME beach side dinner! We also scheduled a photo session with Santiago at Tropical Studio and he did an amazing job!! Also the Expedia representatives, Francis and Ronald were the best!!! They booked an excursion for us but my wife ended up not feeling well that morning and Ronald was able to get us a refund! We were very appreciative because he didn't have to do that! I would recommend this resort to ANYONE!
for Everyoneby A verified traveler from Toronto
Awesome hotel. Food quality is not that goodPosted Sep 22, 2015
Pros: pool & beach
Cons: Food quality and room facilities (shower, bathtub)
Location: 20 minutes from the airport. Lots of things to do around.
I love the hotel rooms, pool, beach and the overall environment.