Ratings based on 853 Verified Reviews

4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Family friendly hotel on the beach

Posted Apr 14, 2018
Lovely hotel. Great staff. Food is typical for all inclusive. Only complaint... No shade by the pool! They need some umbrellas or palapas. Otherwise we had a fabulous trip.
Comment from Hotel Management
Apr 21, 2018 by Hotel Manager , Hotel Management
Dear guest, thank you for preferring Now Larimar Punta Cana. It is a pleasure to know you had a wonderful stay with us. We will share your observations with the department involved in order to provide you an excellent vacation next time. Your comments help us to improve. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended.

Posted Mar 29, 2018
Good options for food. Excellent service was provided. The resort is very kids friendly. A lot of options for entertaining. Highly recommended.
Comment from Hotel Management
Mar 29, 2018 by Hotel Manager , Hotel Management
Dear guest, thank you for preferring Now Larimar Punta Cana. It is pleasant to realize you enjoyed your vacation with us, due to our delicious food, excellent services, fantastic entertainment and family-friendly environment. We would be honored to welcome you next time. Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Ocean view room is only partial view.

Posted Mar 20, 2018
I booked an ocean view room and I got only minor partial view of the ocean. They asked for extra payment at the resort for a full ocean view.
Comment from Hotel Management
Mar 22, 2018 by Hotel Manager, Hotel Management
Dear Zach. We are sorry the view of the room did not meet your expectations. I'm taking note of your feedback to investigate more deeply your case.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Great Hotel... People are so friendly! Best time!

Posted Mar 20, 2018
Pros: Everything! Room, Pool, NOW Entertainment, Staff, the Plaza, Nightclub...
Cons: Food. Especially the desserts
Went with my daughter, 19, and we both had the best time. The people that work in the resort and the NOW Entertainment group are amazing! Everyone is so friendly! Miguel, who took care of our room and checked on us everyday, was the nicest- we loved him! Already texting him through WhatsApp. Super Mambo was our favorite entertainer- we danced and laughed with him every night. Also loved Little Man, Superman and Sexy! They are amazing performers and wonderful people who make you happy! Nery was our favorite server at the show every night, and we looked forward to seeing her happy face. We can't wait to go back. Feel like we made friends there and would love to see them all again.
Comment from Hotel Management
Mar 20, 2018 by Hotel Manager, Hotel Management
Dear stacey. Thank you for choosing Now Larimar Punta Cana for your holidays. It is a pleasure to confirm you both had the best time and felt as part of our family. Our doors are open to receive you again.
2 out of 5
by A verified traveler from North Carolina

Horrible staff service

Posted Feb 11, 2018
The hotel staff wasn’t friendly and where more interested in the tip that they want to receive that the service itself.
Comment from Hotel Management
Mar 2, 2018 by Hotel Manager, Hotel Management
Hi Angelia. We are sorry and surprisses about your impressions, considering that our staff attentiviness is the most highlighted aspect by our visitors. Although, I'm noting your comment to feedback the team. Best regards,
5 out of 5
Recommended
for Families
by A verified traveler from New York Mills, NY

Wonderful Resort at Bavaro Beach

Posted Feb 5, 2018
The resort is wonderful, we were able to to an upgrade to the preferred club, so we stayed in a room with a balcony and jacuzzi overlooking one of the swimming pools and the beach in the background. I would definitely recommend the resort, the all inclusive package is very good and there is no "holding back" on drinks and food. One thing I found a little annoying in the first two days we were there was that the hotel staff constantly called us in the room to offer / sell packages with extra activities (swimming with dolphins, romantic dinner at the beach, etc...) While this is all very nice for a couple in honeymoon, my wife and I were there with our two little kids and we just wanted to have some quality / quiet time in the pool and at the beach... Anyway, the calls stopped after two days, so we could enjoy the rest of our stay in peace :):):)
Comment from Hotel Management
Feb 18, 2018 by Hotel Manager, Hotel Management
DEar Alex, Thank you for visiting Now Larimar Punta Cana for your holidays. We are glad to read that you had a wonderful experience. In addition, that you feel satisfy with the inclussions of Preferred Club. We expect to be able to host you again in the future. Best regards
3 out of 5
by A verified traveler

Older hotel needing a lot of catch up maintenance

Posted Jan 30, 2018
Pros: SOME of the staff went above and beyond (so friendly and helpful). Great view from the balcony (Preferred Club Master Suite Ocean Front King Bed).
Cons: Some staff were too busy talking to each other/not doing their jobs. AC was not on in Buffet area or lobby (so too hot). Needs lots of repairs.
Location: The beach is very nice with lots to do.
Overall it was the 'little things' that killed the experience. The hotel is older and in need of lots of repairs and upgrades.
Comment from Hotel Management
Feb 18, 2018 by Hotel Manager. , Hotel Management
Hi, thank you for coming to our resort. It is a pleasure to know our staff was so helpful and kind. We are glad to see you love the beach and activities we offer you. Your comments help us to improve, and we are going to take notes about your observations. Regards.
3 out of 5
Recommended
for Families
by A verified traveler from Canada

Nice beach front resort

Posted Jan 29, 2018
Pros: Beach location , friendly helpful staff
Cons: Food . In our opinion it was a constant 7
Location: Beachfront
Very pleasant stay with family This was a multi generation holiday and everyone enjoyed it.
Comment from Hotel Management
Jan 29, 2018 by Hotel Manager, Hotel Management
Hi Bill. Thank you for choosing our hotel for your holidays. We feel glad you and your family had a pleasant stay, with options for every member of the family.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Amazing resort

Posted Jan 28, 2018
Now Larimar was the best resort I have ever stayed in. The staff were absolutely amazing and they made us feel at home. They provided excellent service and we received everything we wanted and more. We were never bored and were treated like queens. Our stay was so great that we are already thinking of our next trip back.
Comment from Hotel Management
Mar 3, 2018 by Hotel Manager , Hotel Management
Hi Sihaam. We are more than honored watching the beautiful pictures and reading your comments and about Now Larimar Punta Cana. Thank you for taking your time to share your excellent experience in our resort, and remarking the positive side from our services. It would be a pleasure to welcome you again.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 19, 2018 on Hotels
The lighting in the room was horrible but this is the only negative I have. Treated like royalty and beautiful well taken care of resort! I would definitely recommend this property
Comment from Hotel Management
Jan 20, 2018 by Hotel Manager, Hotel Management
Dear Jane. Thanks for visiting us. It is a pleasure to read that you felt like royalty, our treatment and our property were according your expectations. Thanks for recommend us. We hope to see you soon.