Ratings based on 764 Verified Reviews

4.2 out of 5
80% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Location: The side by side was a lot of fun. (Buggy Tour) Day trips were also nice like the island or city tours.
Personnel was great, entertainment and food was great but what is up with all the broken lounge chairs by the pools? There could also be more as they were always taken. A little more shaded areas could be provided. Never found any even though I was VIP status, unless I was out there between 7-8:00 to "reserve" with towels which is frowned upon anyway. They were working on the fountains when I was there but the walkways were well maintained and pretty. Had a lot of fun while I was there and the wedding I attended was well put together by staff.
3 out of 5
by A verified traveler from New Jersey

Hotel has no organization, overbooking

Posted Jul 13, 2017
We stayed here for a week for our friends wedding . We asked for double bed since we had 2 kids with us -10 and 2. They gave us a king bed room, telling us they might be able to change the room the next day . They came at 9pm to tell us we can move after my 2 year old was sleeping . You would think they would treat the wedding party little Better-mistaken ! I would never stay in this hotel ever again . They were so pushy to sell us an upgrade to their preferred club- wasted 2 hrs ! I would not recommend this hotel to anyone . I would never go back
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach.

Posted Jul 9, 2017
Pros: Location, entertainment and great staff. Food was good.
Cons: Get rid of seaweed, and mosquitos in rooms.
Location: Did not have a car to explore nearby store.
Hotel is on very nice beach. Enjoyed my stay, good food, activities, entertainment and disco on the site. I wished they could clean the beach of seaweed frequently. I like to see no flies in dinning rooms They need to spray more for mosquitos in rooms, if possible. Rooms very clean and spacious. Staff is very very friendly and courteous all the time. Also, I did not like all the boat activity on the beach, and the smell of gasoline. Overall, had a great time.
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel for feeling awesome!

Posted Jul 3, 2017
Pros: The excellent way you are treated. The personnel is excellent. The swimming pool, the beach, the organized activities. The food was really good.
Cons: It would be great if you could organize activities specifically for children between 10 and 14 years so that they have an opportunity to meet friends.
Location: The location was excellent. The beach beautiful. There are many amazing tours like Catalina and swimming with dolphins.
The hotel is great. Beautiful. You feel well treated all the time. We went the whole family with our children and we had awesome time. The food is excellent. We went in June, for the restaurants most of the times we were added to the wait list for a reasonable time, 30-45 minutes. For us that's OK. There are great shows every night and they prepare amazing drinks. They organize activities every day and the staff in charge is really great. You always have something fun to do. The disco is great and great music. The only problem, which was actually an employee of a provider, is that the hotel offers free basic scuba diving lessons, when we went to ask for it, a woman tried to avoid giving the lesson and sell us a tour at a very high price instead. In that case you need to tell the concierge and they arrange the problem for you. The other thing you have to be careful is with the selling stands that are set every Wednesday, they have very high prices, it is always more convenient to buy and the duty free shop. The two concerns are small comparing with all the great benefits of this hotel.
2 out of 5
by A verified traveler from Charlotte

Should have done better research

Posted May 31, 2017
Pros: Pretty on the outside & the entertainment.
Cons: The moisture in the rooms and have limited smoking in certain areas, not every area should be for smoking. Shuttle should take you to Palma Real also.
The rooms stayed moist, felt like I was sleeping on wet sheets constantly and they were on the dingy looking side. Pillows needed to be replaced. The lighting in the room is very dim. The shower door does not keep the water out of the bathroom area, therefore there was puddles of water once my shower was complete, had to call for someone to mop up the water, however when they came they came without a mop, towels was not going to do the job! The wait to be seated in the different restaurants for ONE person was ridiculous as well as the treatment when you're dining alone. Did not like the constant smoke EVERY where, thought it was supposed to be designated areas, seem like every area was designated for smoking.
Comment from Hotel Management
Jun 5, 2017 by Hotel Manager, Hotel Management
Dear Tonya. We are sorry your experience wasn't fully satisfatory. On the other hand, we would like to take advantage of this opportunity to clear some aspects. Related to smoking, in Dominican Republic it is permitted in open areas. Concerning to the shuttle service, it is an external service offer by the malls, so it is not related to the hotel but we do allow them to get into the property for our guests convenience. Related to the humidity, in our country there are high levels of humidity, but we are sorry this affected your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Resort

Posted May 17, 2017
Had a great stay at Now Larimar. Rooms and amenities were good and had no issues with the food. Beach was wonderful, especially since the weather was great. Staff were excellent - sending a huge shout out to Yendel who made me feel at home during the stay. Would recommend this resort
Comment from Hotel Management
Jun 1, 2017 by Hotel Manager, Hotel Management
Dear Guest, We appreciate you chose us for your holidays and remark in your comment the great experience you had. We look forward to receive you again. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Overall Good Stay

Posted Apr 26, 2017
Overall a wonderful stay at the Now Larimar. Clean Hotel, Comfortable rooms and friendly staff. Restaurant food was very good, buffet was ok. Overall found the food too salty. Drinks were good but very inconsistent in how they were made and served. Would recommend.
Comment from Hotel Management
May 2, 2017 by Hotel Manager, Hotel Management
Dear Sara, Thank you for sharing your comment about your experience in our hotel. We are glad to read you stayed comfortable and found our staff to be friendly. On the other hand, we have noted your impressions about the food and drinks to tranmit them to the Food & Beverage team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC Canada

hotel right on the beach

Posted Apr 15, 2017
Hotel is awesome....only complaint is that the sun screen is WAY over priced 29-45 USD for something you can buy at Walmart/Costco for 6-10$ So make sure you bring lots Good is good...like all all inclusives gets tiring. I'm a VERY picky eater and I liked the food. Def will go back to this hotel
Comment from Hotel Management
May 10, 2017 by Hotel Manager, Hotel Management
Dear RJM16, Recieve our gratitude for choosing Now Larimar Punta Cana for your holidays. It makes us feel glad that you had an excellent stay and liked our dining options. It is worth noting that the store is an external service and prices might be higher than in your country of origin, as taxes apply for the process of delivering products to our country. We look forward to receive you. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from south dakota

Amazing hotel

Posted Apr 14, 2017 on Orbitz
This resort is amazing from the check in, to the cleanliness of the room, service at the bars and beach location. Great entertainment in the evenings. Look for Luis the concierge and Guillermo the bell boy they are friendly and professional and made the trip amazing! The destination wedding we attended was so beautiful and we'll organized to the very last detail.
Comment from Hotel Management
May 2, 2017 by Hotel Manager, Hotel Management
Dear Heidi, Thank you for choosing Now Larimar Punta Cana for your holidays. For us it is pleasant to read your experience in our hotel was "excelente" and some of the remarks of this holiday were the cleanliness, service and entertainment. We look forward to be your desnity in future trips. Best regards,
4 out of 5
by Jason

Spring Break 17'

Posted Apr 10, 2017 on Hotels
The alcohol is watered down with something sweet. Go to the duty free upon arrive and grab a few bottles for your evenings. The Preferred is the only way to go....normal stay has very average food and poor drinks. The staff is friendly and the amenities are nice. Security is very good.
Comment from Hotel Management
May 2, 2017 by Hotel Manager, Hotel Management
Dear Jason, Thank you for sharing your honest review about your experience, as it allows us to manage some circumstances which could be misinterpreted. Regarding to the drinks, they are prepared according to a recipe, although, if you require more alcohol you can request to the barman. Related to the Preferred Club, it provides guests with additional services, but our commitment to provide excellent service remains the same for all our guests. We hope to have the opportunity to recover your confidence in our services.