Ratings based on 1,467 Verified Reviews

4.0 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Truly all inclusive

Posted May 17, 2017
We had a wonderful 4 days. Located right on the beautiful white sand beach. May was the perfect month to go! Both pools have swim up bars, alcohol was included in the all inclusive. All staff seemed so happy to be at work and they were all very nice.
Comment from Hotel Management
May 19, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest, Receive our most cordial greetings, On behalf of our Hotel we thank you for choosing us, it is a pleasure to have had here in our property and that you enjoyed the most !!! Comments like this help us to get better and better every day. Knowing the level of satisfaction we have achieved in our guests motivates us to continue working and overcome every day our services. We look forward to welcoming you soon, Best regards JUDITH RIPOLL
5 out of 5
Recommended
for Everyone
by A verified traveler from detroit, mi

Honey moon

Posted May 15, 2017
They did alot of extra freeb Birs and maria was great
Comment from Hotel Management
May 19, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely, JUDITH RIPOLL
4 out of 5
Recommended
for Everyone
by A verified traveler

Ocean Blue stay

Posted May 12, 2017
Pros: friendly staff good selection of food and restaurants.
Cons: less pressure on selling vacation packages
Location: beautiful beach had a blast on the snorkeling and catamaran cruise.
we were at Ocean Blue and Sands for 7 days had a great time. The staff was very friendly and helpful, they only down side was the on going pressure to listen to their presentation to buy into their H10 hotel membership, otherwise great time good food and shows......we really enjoyed the resort.
Comment from Hotel Management
May 12, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest! We would like to take this opportunity to really thank you for choosing our hotel Ocean Blue and Sand by H10 as your holiday destination and for taking the time to share with others how well you and your family spent with us, We will be more than happy to welcome you once again to you and your family. Best regards, JUDITH RIPOLL
3 out of 5
by A verified traveler from Puerto Rico

Average Hotel

Posted May 5, 2017
Pros: Steakhouse and Japannese rest are great. Overall bartenders are very friendly
Cons: Painting and maintenance of buildings. Lobby and buffet personnel good manners behavior lessons.
Location: WE just walk along the beach
Horible beach in front of the hotel, better if you walk in either directions of sides. Staff - reception and buffet needs a good manners behavior lessons. Bartenders at the pool (Manuel) and at the lobby at nights are great. Needs some continous maintenance. Food at the steakhouse and at the Japaneese are great. The guys offering privilege service are too agressives trying to sell something that we didn't want. At sunday and monday (first 2 days of our trip) the hotel was full of noisy locals. Overall, you get what you pay for. I don't think we will be back to this hotel.
Comment from Hotel Management
May 6, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest! First we want to thank you on behalf of Ocean Blue and Sand by H10 by the time it has taken you to share your comments with us about their past experiences here at the same time help us improve our level of service have been taken by special emphasis on these areas of opportunity you mentioned in your valuable comments. We will be happy if you give us the opportunity to once again offer our services and to show them an unforgettable holiday. Best regards, JUDITH RIPOLL
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience!!

Posted May 5, 2017
I had an amazing experience staying at this resort. Clean, easy to get around, and friendly staff. The shows they offer are super funny and if you like to dance this is the perfect place.
Comment from Hotel Management
May 6, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely, JUDITH RIPOLL
2 out of 5
by A verified traveler

Ummmm...

Posted May 3, 2017
Pros: The room was ok.
Cons: Food, and the service.
Location: Not the safest country. So if you want to do something I'd suggest it be through a package.
Very disappointed. But I can't write more bc they made me sign a legal waiver (after returning a steak) stating I couldn't say anything negative about the Hotel. Oh, and they made a copy of my passport along with that waiver. So there's the clue as to what to expect.
Comment from Hotel Management
May 6, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest! From the Ocean Blue & Sand, we reiterate sincerely and while we welcome your feedback on your stay. It is always a pleasure to receive feedback from our guests as they help us to continue our philosophy of service and continuous improvement. Your feedback helps us improve our level of service with particular emphasis on these areas of opportunity you mentioned in your valuable comments. Gladly I will share your comments with the rest of our partners. Best regards, JUDITH RIPOLL
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great activities!

Posted Apr 29, 2017
Loved my first resort stay in Punta Cana. Some things were not working in my room upon arrival (safe and lamps), but they quickly resolved it. Everyone was so friendly!! The only thing I would fix is the beach. If they would rake the sea weed from the shore, it would be nicer. I also would suggest them not having those people coming out and selling you their items. It was too much!! Other than that, it was amazing!! Loved the beach games, salsa lessons, and hibachi experience. So much fun!!
Comment from Hotel Management
Apr 30, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely, JUDITH RIPOLL
2 out of 5
by A verified traveler from MN

Our situation with is was absolutely appalling!

Posted Apr 28, 2017
Pros: Beach and pool are nice. They do have some huge ugly sand bags in the water. It's makes for less waves, but not a great view. Sea weed on shore too.
Cons: Front desk management, honesty in pricing, and honoring contracts.
Not enough room to explain well. In (VERY) short four years ago-overbooked, sent two resorts over for two days. THIS time we had to add a day from a flight cancel-rebook. There was some confusion over our agency paying or me paying directly. Agency tried for me, couldn't, "no availability" listed on their end so I went to front desk to pay my total from the email I received from the manager the day before. When I got to front desk there was an hour long argument about amount due. They were trying to charge ME WAY more. I had an email with amount due....and they wouldn't take a payment from me, only from my Agency. I said my agency has tried to book me and your hotel shows "full capacity" so they can't. Basically it was one price for the agency and in the email to me, but when I got to the desk it was WAY more than stated in the email, for one more night! We fought and fought...took over 3 hours both on hold and in the lobby to pay my correct balance!! The kicker is I asked to speak directly to the lady that sent the email from the hotel office, and she was emailing me from behind the wall in the lobby and would not come out!! FINALLY after a big scene, and walking away, they agreed to take my money? NEVER AGAIN! Treated so poorly! Twice we been treated poorly! We will never go back,and do not recommend. They have responded to me to say it wasn't their mistake. I still have the documents to prove it was, but they take no responsibility.
Comment from Hotel Management
Apr 30, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest! First we want to thank you on behalf of Ocean Blue and Sand by H10 by the time it has taken you to share your comments with us about their past experiences here at the same time help us improve our level of service have been taken by special emphasis on these areas of opportunity you mentioned in your valuable comments. We will be happy if you give us the opportunity to once again offer our services and to show them an unforgettable holiday. Best regards, JUDITH RIPOLL
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, New York

Best Experience Ever! Happy Birthday to me!

Posted Apr 25, 2017
Pros: This hotel has 2 pools that you can swim up to a bar! Pina Coladas for me all day! Food is awesome. Bowling, & pool, beach volleyball, Stay in bldg
Cons: The only hang-up is the Wi-fi. I have no complaints about this hotel. I recommend this hotel to all. Please do not listen to the negative reviews.
Location: They have the the shops in Bavaro, (need transportation) EVERYTHING else is on the premisis, EXCEPT the EXCURSIONS. They pick u up and bring u back
God is Great! When I first arrived, Gogo Tours was on time to pick me up from the airport to take me to the Resort! Their services were awesome! When I arrived, I was welcomed with open arms. I had a pina colada. At the reception desk, the gentlemen was very helpful in explaining to me about the resort. I arrived a couple of hours before check-in but it was ok. I was able to case the place out! It looked awesome. I was able to grab some breakfast at the El Carey & La Tortuga, buffet style, so much food, I loved the decor set-up. Omelette was delicious,They have a fresh fruit and vegetable bar I had such a variety to choose from. I tried Dominican breakfast sausage, and plantains, fried cheese. The staff was amazing! They were all so welcoming to me! Hola! When I entered into my room, AWESOME!!! I was excited, junior suite, It was very clean, spacious, jetted tub, patio, mini bar, with water, sodas.,etc. I attended all the restaurants, the Sensai Restaurant (Japanese) awesome, you need reservations, Mike's Coffee shop, I loved it, every night before I went home, I picked up tea and some pastries, Blue Moon Restaurant, upscale; you must dress to impress., Route 66, great burgers, Beach was awesome. I highly recommend the La Hacienda Excursion, and the Snorkeling Excursion. You can be able to negotiate prices with the tour agent. I booked all my excursions with Ms. Luz from FoundTrip. Zip-lining, snorkeling, etc.. was great! I hope you experience what I did! NO COMPLAIN
Comment from Hotel Management
Apr 28, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely, JUDITH RIPOLL
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel at the beach

Posted Apr 24, 2017
Well design, all amenities at the center, nice and are I clean beach, big pools and plenty of activities, tennis courts, bicycle tour, kids friendly activities including sports complex- strike (bowling, ping pong, pool table, video games), every night live entertainment at the theater, food was excellent and unbelievable Mike's coffee...
Comment from Hotel Management
May 2, 2017 by JUDITH RIPOLL, Hotel Management
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely, JUDITH RIPOLL