Dear ILIR,We are delighted to read your kind remarks, it makes all our efforts worthwhile.We strive to make all of our guests feel welcome and relaxed during their time with us. It is fantastic to learn that our team could accommodate your needs and assist you in any way possible. And we very much look forward to seeing you again soon!Kindest Greetings,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Sabrina,Thank you for sharing your feedback with us! It is great to hear that overall you enjoyed your stay, however, we are saddened that the entertainment was not to your liking. We will of course share your impressions with the corresponding team as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Yasmina Lisset,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Magdalena,We really appreciate that you took the time to evaluate us and to share your feedback.We are deeply sorry to read that your visit was not entirely to your liking due to the issues you mentioned and we are sorry to hear that you may have felt uncomfortable due to the behavior of other guests. We truly hope that you will give us a chance to host you soon again and share a more enjoyable experience.With best regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Ronald,Thank you for sharing your feedback regarding your recent stay.We are looking forward to having another opportunity to host you soon for a much better experience.Sincerely,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Adalita,Thank you for your great review and for spending time with us at the Hotel Riu Palace Punta Cana.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Ernesto,Thank you very much for choosing us and for sharing your review about your last stay.We appreciate your comments regarding your stay and please rest assured that your words will be taken into account as we understand that there is always room for improvement.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Theodore,Thank you very much for your positive evaluation.We hope to welcome you again soon.Best regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Erica,Thank you very much for your nice words and for your evaluation. We are very happy that you had a good holiday with us! We look forward to welcoming you again soon in one of our premises. With our best wishes we remain,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Ximena,thank you for your feedback. It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Catherine,Thank you for choosing Riu and for taking the time to share your impressions.It is saddening to read that you weren't completely satisfied with your recent experience as one of our main priorities is to provide a friendly and professional service to our guests.Your words have been shared with the corresponding department for an appropriate follow up and despite your inconveniences, we really hope you will give us another chance to host you again soon for a better experience.We remain with best regards, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Celina,Thank you very much for sharing your positive impressions about your stay at our hotel. We look forward to welcoming you again soon.Best wishes, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Philip,Thank you for being our guest and for your kind remarks.We regret to read that despite our best efforts, your experience did not live to your expectations in some areas.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. Your feedback will be taken into consideration.Best Regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Ticole,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations for another exceptional experience.Yours faithfully,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Nemanja,We regret to read that despite our best efforts and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Best Regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Lucille,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that you were not completely satisfied with your recent stay and that there were some aspects that overshadowed your experience due to the inconveniences.We have passed your concerns to the relevant department for an appropriate follow up, please accept our apologies.Best Regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Shannone,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Palace Punta Cana. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Roman,we appreciate you taking the time to share your review here!We are sorry you were not entirely satisfied with the food choices as we give great importance to meet all guests expectations.We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Disney Lima,We cannot thank you enough for your fantastic feedback.It is great to learn you had a good time.We really hope you visit us again soon.Loving Greetings!Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Tara,We are delighted to read your kind remarks about our hotel. We strive to make all of our guests feel welcome and relaxed during their time with us, therefore, we are very grateful for your fantastic feedback.Thank you very much, Tara!Looking forward to your next visit.Warmest Regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear guillermo,Thank you for taking the time to write a good review of our hotel. Your impressions will be forwarded to the responsible department to be taken into account for future improvement. We sincerely hope that you will visit us again soon. We remain with best wishes, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Irina,We would like to thank you for taking the time to a positive review. We are so glad you enjoyed your stay and we hope that we will be able to welcome you back to the hotel in the near future. All the best, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Barbara,Thank you for your review and feedback following your recent visit. We are sorry you were not entirely satisfied with the restaurants food choices as we give great importance to meet all guests expectations.We hope we have the opportunity of welcoming you back in the future to impress you.We remain respectfully,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Rasa,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that you were not completely satisfied with your recent stay and that there were some aspects that overshadowed your experience.We have passed your concerns to the management department for an appropriate follow up and we sincerely hope you will give us another chance to welcome you again and share a more pleasant experience.Best Regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Virgil,Thank you for your review! We are very happy to know that you loved the beach area and we look forward to welcoming you again soon.Kind regards, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Rahul,We truly appreciate the time you took to write this review. As we pride ourselves on providing great service, we are sorry to read that your stay was not fully satisfactory and that your experience was not what you expected. Please accept our apologies for any inconvenience.We have shared your feedback with our team, with the purpose of improving our services and we do hope that you will give us another chance to welcome you in the future. Best Regards,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Angela,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Kevin,Thank you for taking the time out to leave a review! We are glad to hear our service met your expectations and you had an enjoyable time at our hotel. We look forward to seeing you back again soon. With our best wishes we remain, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Stephanie Kay,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! Usually, if we are advised of a problem during the stay we are able to move our guests to a more appropriate room; our sincerest apologies if this didn't occur. Your impressions will be forwarded to the responsible department to be taken into account for future improvement. We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Matthew,Thank you very much for your kind review.We are pleased to learn that overall, you enjoyed your stay.Nonetheless, we take note of your amiable observations and we will share them with the departments in charge.Wishing to see you again soon.Kindest Greetings, Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Brian, Thank you very much for staying at our hotel and your feedback as it gives us an opportunity to improve and serve better.While the transfer does not belong to us, we very much regret that our passionately prepared gastronomy which are a very important part of the guest experience, did not meet your expectations. We will share your opinion to our Food & Beverage departments. We value all our guest reviews as they help us to improve our services when necessary. Thank you! It is our hope you will give us another opportunity and stay with us again, so we can make it better.Sincerely,Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Marc,Thank you very much for your stupendous evaluation. It is very rewarding to read your positive comment, since our staff do their best to make our guests’ stay as pleasant as possible.We are already waiting for your next visit, Marc.Warmest Regards!Hotel Riu Palace Punta CanaOnline Reputation Manager

Dear Shirley,Thank you very much for taking the time to leave your fantastic review!We are thrilled to learn you enjoyed it and it is rewarding to read you found it to be just right for your well-deserved holiday.We will pass on your review to our beautiful staff.We cannot wait to host you again.Kindest Regards, Shirley,Hotel Riu Palace Punta CanaOnline Reputation Manager

DearLisa,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.Please rest assured, your observations will be shared with the responsible team, as we understand that there is always room for improvement and we hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu Palace Punta CanaOnline Reputation Manager