Vacation to Hell. Sirenis Resort Punta Cana, D.R.
Posted Nov 26, 2016
Room was filthy, Toilet seat had no bolts, so it slid onto floor. Mold and mildew over the grout in showers, No Toiletries, ie, Facial Tissue, soap etc. One face towel for two people. Mold on the pillows. No pillow cases. Had to call 3 times in a hour an a half to get towels housekeeping took away. First room had sand inside bed on sheets. The room was never cleaned. Asked for new room it was only partialy cleaner. Concierge station only allows one reservation per restaurant per trip. All they were interested in is getting you to have a free breakfast in an all inclusive resort just to sell reserve membership. I would rather sleep in a gas station toilet then stay in that hotel again. Air conditioner did not function, only the fan worked so when it rained out clothes stayed wet with no chance of drying. Bathroom vanity in first room not even cleaned. Spray paint used to cover mold. Pool. Tile side inside pool were falling off with big cracks in side liner. Kids were pulling them off. First two days it rained no one squeeged the water around the resort so tiles were slippery my wife slipped and twisted her ankle the attendant just turned away with no apology or interest. Beach chairs had broken arms. Found six arms in crevice of tree. Stray dogs and cats roaming the grounds sometimes wandering in restaurants. First room TV did not work, nor did the phone. Had to use my cell phone to call the desk. Only one stand for two suitcases. Insufficient hangers glad I brought my own.