Stay Somewhere else
Posted Dec 19, 2016
This trip was one we will not do again. First of all, this hotel was pretty bad. We got a superior room, and it was anything but superior. I'm not sure if the other rooms (more expensive) are better, but we honestly would have been better in a tent on the beach. The paint was peeling off of everything, nice tile floors, but beds are hard as a rock. Bathroom was bad, sink was disgusting, shower was okay but shower head was like showering with a garden hose, and the dingy dirty shower curtain was only hanging on by 3 hooks (the rest were ripped). We had a problem with our toilet, and maintenance came right over and fixed it. Housekeeping was good! Except we only got two towels. And they took them everyday, then brought them back later? They must collect them, wash them, then redistribute, which was fairly ridiculous because then you couldn't shower from like noon-6:30pm, because there were no towels. No wash rags. Did have a mini fridge with bottled drinks (soda water) which was wonderful! The staff are definitely inconvenienced by you staying there. Out of the 50 people we met, only maybe 8 actually cared that we were there, and were nice to us. Don't bother to go on the beach anywhere in this country because you'll be haggled to death to buy cheap knock off sunglasses, purses and cigars. You get a card, and you have to exchange it for a beach towel. You're not allowed to have more than one. This hotel is ridiculous when it comes to towels. The beaches are beautiful when not b
Comment from Hotel Management
Mar 30, 2017 by princesshotels, Hotel Management
Thank you for sharing a review of your holidays at Tropical Princess. We appreciate you for having chosen our hotel as your holiday destination At the same time we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Happy holidays, Federico Espinal General Manager Tropical Princess.