Ratings based on 493 Verified Reviews

3.4 out of 5
70% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Lots Going For It!

Posted Feb 6, 2017
The resort is clean with lots of staff everywhere to help with anything anytime. We had a large clean room although general maintenance is a little lacking (doors that don't close properly). Beds are okay but a little hard for my liking. Beach and pools are easily accessible and clean - watch for some coral rocks in some areas of the marked off swimming area. They caught us off guard on the first day and some of us got hurt. Bring water shoes! Evening entertainment was always well done and fun. Would really have appreciated a handout upon checking about times and activities for the week. That's a huge miss. Food was acceptable for a resort.
Comment from Hotel Management
Feb 7, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Dominicus during your recent vacations. We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Thank your comments and please remember that we will be pleased to welcome you back. Best regards, Customer care
4 out of 5
Recommended
for Everyone
by A verified traveler

Good relaxing time

Posted Feb 3, 2017
It is a good place to just relax. Great swiming. Also is a great place to scuba. I will go.back.
Comment from Hotel Management
Feb 4, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and especially we are happy to know that you had a memorable vacation at our Resort. Thank you for recommending Viva Wyndham Dominicus and please do not forget that we will be pleased to welcome you back anytime. Best regards, Customer care
5 out of 5
Recommended
for Families
by A verified traveler from fargo N.D.

Wonderful stay,very close to the beach,pools.

Posted Jan 15, 2017
Pros: Every thing was good, the acomidateing ,the events
Cons: Travel time,the flights where terrible.timiming and the lay overs long.we sleeped at Chicago do to no flight the last leg .and the airport closed.
Location: ,zip lines,trapeze lessons for kids and adults,The coordinators did a great job.snorkling shopping ,Dominic bus ride, four wheeling. Lots you chose.
The food was okay some days better then others but good.the entertainment was great every night a show and then a great party with a theme .you chose the day's events snorkeling is good ,we just had a great over all time.we plan on going to this vaction spot again! THey need to speak a little more English . But brush up on your spainish and you will do good.
Comment from Hotel Management
Jan 16, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Dominicus We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Thank you for recommending our resort and please remember that we will be pleased to welcome you back. Best regards, customer care
5 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Excellent beaches, a really warm service

Posted Jan 11, 2017
Was a good holidays and I want to get back latter. The food is really good, the guy are helping every body to enjoy every moment there. Many activities to make a more exiting days, the place is huge and it has everything, a especial restaurants ideal for invite your couple to a special dinner and many dishes to try while you are here. And the sea one of the most beautiful I had ever seen. The help you as well with a bed for child
Comment from Hotel Management
Jan 16, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, Thank you so much for your valuable comments on your family vacation at Viva Wyndham Dominicus. It is very important to us to receive feedbacks and to know that you had a pleasant vacation. Please remember that we will be glad to welcome you back at Viva Wyndham Dominicus. Sincerely, Customer care
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Nice resort but not very clean.

Posted Dec 26, 2016
The only complain is that room and bathroom were dated. Tiles over bathtub were dirty when we moved in and never were cleaned as well as bathtub. Our Maid wasn't good .
Comment from Hotel Management
Dec 27, 2016 by Jennifer Tavarez, Hotel Management
Dear customer, Thank you for sharing your comments with us on your recent family vacation at Viva Wyndham Dominicus We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, Customer Care
1 out of 5
by A verified traveler from Virginia

This hotel does NOT live up it's claims

Posted Dec 24, 2016
We planned a family snorkeling trip and chose this hotel because the web site claimed that snorkeling was included as a non motorized water sport. Snorkeling was specifically noted on the website. After 3 days of being sent to guest services, dive shop and sail center, we finally contacted Expedia who contacted the hotel and told us that the only snorkeling available was extra charge and would be handled through the excursion office. Four of us stayed in a bungalow. It took us 3 days and multiple calls to get 4 towels. We had trouble getting toilet paper in the room. The story is too depressing to recount!
Comment from Hotel Management
Dec 26, 2016 by Jennifer Tavarez, Hotel Management
Dear guest, We highly appreciate the fact that you took your precious time to write a detailed comment. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Very fun

Posted Nov 30, 2016
When i arrived the room we got was dirty and small, bathroom appliances corroded from hard water. The ac wasnt working, i complained to the concierge and she was very helpful! She switched me to a better room, more spacious and clean. The food was warm to cold everywhere i ate and all american, i was hoping for dominican choices. But, the staff was very friendly, Luis helped us with all our questions. The entertainment was amazing, there was live music and a musical every night followed by outdoors dancing where the staff all joined in! The drinks were good, the beaches were beautiful...there was plenty to do here.
Comment from Hotel Management
Dec 7, 2016 by Jennifer Tavarez, Hotel Management
Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like yours serve to motivate us even more. Both your pros and cons comments have been forwarded to the responsible managers, and we assure you that we will bear them in mind. It would be a pleasure for us to welcome you back and provide you with a great stay showing that we have improved our service for you. Best regards Customer care
4 out of 5
Recommended
for Everyone
by A verified traveler from US

everything was close by

Posted Nov 21, 2016
I found a few bugs in the middle of the night in my room and check in was delayed
Comment from Hotel Management
Nov 21, 2016 by Jennifer Tavarez, Hotel Management
Dear customer, Thank you for sharing your comments with us on your recent vacation at Viva Wyndham Dominicus We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We apologize about the situation in your room and about the delay check in. We hope that you afford us the opportunity to serve you again at Viva Wyndham Resorts. Kind regards, Customer care
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Fantastic property & beach

Posted Oct 22, 2016
Beautiful property, clean and well maintained. Set up well along a long stretch of gorgeous beach. Most of staff were polite and helpful but they really cater to Europeans. Americans are treated a little callously, almost like they were putting up with us. Also treated that way by many of the European guests as well. Plenty of chairs on beach and at all 3 pools areas. Went in late September and there seemed to be a lot of guests but never waited more than a minute or 2 for a drink at any of the bars. Food was o.k. overall. The buffet food was good, nothing to rave about. There are several restaurants on property with all ranges of food. Italian restaurant was exceptional, rest were just all right. There is an upcharge to eat at most of the restaurants which they don't advertise when booking. Overall a good experience . Can't really recommend because of way Americans are looked upon, but I would go back because of the value for the price.
Comment from Hotel Management
Oct 22, 2016 by Jennifer Tavarez, Hotel Management
Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Dominicus. Your opinion is valuable and we will take your suggestions about the customer service into account. We are glad to know that you had a great first trip to DR Thank you for your comments. We remain at your disposal. Best regards, customer care Viva Wyndham Dominicus Beach & Palace
5 out of 5
Recommended
for Everyone
by A verified traveler from New Braunfels, TX

I total recommend the Bungalow. They are amazing.

Posted Oct 10, 2016
Pros: Staff was amazing. Rooms were great. Always something to eat anytime of the day.
Cons: Restaurants that required reservations weren't worth it. We ate the Mexican one since the best one that everyone wanted was all booked.
Location: go to the nearby city and ask for the tours there. It will save you so much money and don't be afraid to barter
During the first 4 days of our trip we did excursions but learned if you went into bayubibe (sp) you could get the excursions much cheaper. It is safe to walk outside the hotel and shop around. By the way, we got an hour massage just outside the hotel to the right for $20 an hour. Can't beat it. Everyone is super friendly and the hotel staff is great. I lost my father during the trip and Ed from Expedia was so kind that he arranged for my flight to get back home asap. This man went out of his way for my husband and I and for that I am forever grateful. Be careful if you rent a card that they don't put a hold on your receipt that the label your deposit as deposit and not hold as my sister had to fight to get her $$ back. Also, it takes about 1 hour to finally get your rental from the time you begin the process. Despite losing my father, I would say the trip was wonderful, relaxing and full of amazing and caring staff. I must say however, we were the only Americans there until the day before we left.
Comment from Hotel Management
Oct 11, 2016 by Jennifer Tavarez, Hotel Management
Dear Guest, Thank you for have chosen our resort for your vacations, we are happy to know that you had a great time at bayahibe. we regret that you have not booked with Viva one of the excursions. Viva Tour, offers a very good quality and professionalism service, taking care of the convenience of our customers with departures directly from a private dock inside of our hotel, unlike any other product. All of our proposals, is based on the international standards of quality, hygiene and safety, which have allowed us to collaborate with most tour operators who work in the area. Thank you for expressing your opinions on the matter. Cordially curtomer care Viva Wyndham Dominicus Beach & Palace