Ratings based on 267 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Friendly staff

Posted May 15, 2017
Staff is attentive and friendly. Room was not so clean. Sheets not washed properly and floors dirty.
Comment from Hotel Management
May 15, 2017 by Jennifer Tavarez, Hotel Management
Dear guest, Thank you for your kind review. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that not everything was perfect. We assure you that the involved departments were informed about your comments and we will do our utmost to improve the quality of our services. Thank you once more for your constructive feedback and we hope that we will be able to welcome you back to the Viva Wyndham Dominicus in the near future. Kind regards, Customer care
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Very nice resort on the beach

Posted Mar 5, 2017
Pros: We loved everything: the beach, the water, the food and the people...mostly Europeans..
Cons: Maybe the pillows should be softer
Location: Great location on the beach..
We were 6 adults with a 6 years old boy...we all had an excellent time and for sure go back.
Comment from Hotel Management
Mar 6, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and especially we are happy to know that you had a memorable vacation at our Resort. Thank you for recommending Viva Wyndham Dominicus and please do not forget that we will be pleased to welcome you back anytime. Best regards Customer care
3 out of 5
by A verified traveler from upstate NY

Nice beach, decent but not great food. Just OK

Posted Jan 30, 2017
Pros: The property itself was very nice ..
Cons: Attitude.
Location: Nothing outside the hotel.
This property is not American friendly. Neither the staff nor the guests are interested in communicating with anyone who speaks English. Would not go back..The only saving grace as it pertains to the staff is Babette in Customer Service. Lovely, helpful and made the stay better.
Comment from Hotel Management
Jan 31, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Dominicus. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, Customer care
4 out of 5
Recommended
for Everyone
by A verified traveler from massachuaett

Great stay

Posted Sep 24, 2016
Second time at this hotel. Great staff. Grounds are well maintained.could have a better selection on food. Last time, they had a pasta station. Now the sauce already has, ie, seafood in the red sauce. Wife does not eat seafood. All minor things with food. Wait staff, Bienvenido, was great. Still there from the last time we were there. Remembers your drinks. Always remember that even though it is all inclusive, a small tip to the employees make for greater service.
Comment from Hotel Management
Sep 25, 2016 by Jennifer Tavarez, Hotel Management
Dear Guest, We would like to express our deepest gratitude for your generous comments. We are very pleased to know that you are enjoining your visit to our beautiful Resort. We are also delighted to hear that you are part of our group of loyal guests, whom honor us with their preference. We are looking forward welcoming you back in a very near future! Kind regards, customer care Viva Wyndham Dominicus
1 out of 5
by A verified traveler from Wisconsin

Ruined Honeymoon

Posted Aug 29, 2016
Pros: NOTHING
Cons: EVERYTHING...a place like this needs actual concierge!
Location: I'm sure there is plenty to do and see, but if you ask...all you will get is pitched a sale! Pathetic.
They have a group that they call "concierge" but they are far from it. They are pushy/annoying salesmen. If you are American you DO NOT want to go to a VIVA Resort. We were trying to enjoy our stay and could not even make eye contact with anyone or we would get pitched the VIVA VIP sales seminar. We were bothered by 6 different "concierge" and they just wouldn't give up. There was no such thing as no thank you. At one point my new wife was brought to tears because we were being pushed into a sales seminar by Danny, the concierge manager. This was by far the worst vacation I have ever been on and the timing couldn't have been worse. The food is not good, the hotel room are poor and you cannot ask anyone questions about improving your stay because they are the "concierge" and they have only one thing in mind....SALES Now Expedia isn't returning correspondence, we cannot get ahold of Delta, who left one of our bags in Atlanta... Expedia, Delta and Viva Wyndham are NOT AT ALL RECOMMENDED!
Comment from Hotel Management
Mar 18, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Dominicus. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, customer care Viva Wyndham Dominicus
4 out of 5
Recommended
for Everyone
by A verified traveler from easchester n.y

Decent hotel

Posted Aug 16, 2016
The guests in the hotel are mainly European from Italy or France. The hotel staff speaks these languages primarily also including Spanish. The staff is nice although you may need to ask for things twice if they are busy. My wife and I stayed here primarily because of the beach. The water is clear blue and the sand is soft and white. i would also recommend the Saona excursion if you get a chance.
Comment from Hotel Management
Mar 2, 2017 by Jennifer Tavarez, Hotel Management
Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Dominicus We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Best regards, Customer care
2 out of 5
by A verified traveler from NY

Horrible food, they overcharge you for everything

Posted Aug 15, 2016
They charge you extra for everything, to use the safe and Even a toothbrush, $30 for a lost towel card! NO WIFI, we had a wedding there and they didn't accommodate us at all, and the food is the worst food in any resort I've ever been to, 3 of our guests ended up in the hotel emergency room they had to get an IV . Not going back
Comment from Hotel Management
Aug 16, 2016 by General Manager , Hotel Management
Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Dominicus. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Dominicus
1 out of 5
by A verified traveler from o

Horrible

Posted Aug 15, 2016
Beware of this resort. They want every little dime from you. If you want a tooth brush it's $2, if you want a beach volleyball just to play with it's $10. If you want wifi it's $25 for 25 hours and it doesn't even work well. The food is horrible. The staff is all rude... Worse resort I've ever been to.
Comment from Hotel Management
Aug 16, 2016 by General Manager , Hotel Management
Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Dominicus. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank you for the opportunity to serve you at our resort. Kind regards, General Manager Viva Wyndham Dominicus
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel , wi-fi was not great at all

Posted Jun 15, 2016 on CheapTickets
Enjoyed my stay would definitely stay again but wi-fi was only negative experience
Comment from Hotel Management
Jun 23, 2016 by Customer Care, Hotel Management
Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Dominicus We will take your observations regarding Wi Fi into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Thank you for recommending our resort and please remember that we will be pleased to welcome you back. Best regards, Customer Care Viva Wyndham Dominicus Beach & Palace
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Posted May 30, 2016
Cons: Majority of staff do not speak basic English. Difficult to communicate.
I like renovation and food quality improvement. Show is better.
Comment from Hotel Management
Jul 19, 2016 by General manager, Hotel Management
Dear customer, Thank you for choosing Viva Wyndham Dominicus as destination for your vacation. We appreciate the time dedicated to write your opinion about your stay at our resort. We assure you that your feedback will be considered in order to ameliorate our services. Please do not forget that Viva Wyndham Dominicus will be pleased to welcome you back.