Ratings based on 339 Verified Reviews

3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

It was good for the price. Breakfast astonishingly

Posted Sep 5, 2017
It was good for the price. Breakfast astonishingly
Comment from Hotel Management
Sep 8, 2017 by sara jimenez, Hotel Management
Dear Guest: Thank you, regards
3 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CR

Nice and close to the beach

Posted Aug 24, 2017
Pros: Restaurant, and close to the beach
Cons: Bed confort
Location: Beach, mini-golf, tenis court, pools, a lot of outside amenities: jogging, cycling
Nice hotel. Old rooms with not so conformtable rooms, but for the price it´s just on the range.
Comment from Hotel Management
Aug 29, 2017 by sara jimenez , Hotel Management
Dear Guest: Thank you for your comments, Regards,
4 out of 5
by A verified traveler

Posted Aug 4, 2017 on Hotels
Internet didn't work well
Comment from Hotel Management
Aug 14, 2017 by BernardaL, Hotel Management
Dear Guest: Thank for your comment. We are glad that overall you enjoyed your stay. We hope you will come back to visit us soon. In relation to internet coneccion, we will be speaking to the management to see if this can be improved on going forward. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Posted Jul 20, 2017
My wife and I really enjoyed our stay at punta leona. Everyone was very friendly, and the location is amazing! Food was average but incredibly overpriced; I would actually recommend eating outside of the resort at some of the local restaurants for lunch and dinner, but the included breakfast at the resort is good. The place is kept very clean. It couldn't be in a better location. It's in the middle of a rainforest and on one of the most beautiful beaches I've ever seen! There are monkeys, sloths and exotic birds all over the place (and can be seen right from the room's porch)! As for the beach, we actually crossed over to a beach that was just around the corner from the resort's beach, as it was much nicer (literally just walked over a small hill to get to it from the hotel beach). The resort has a few convenience stores on site that are handy for snacks and sunblock! US dollars are accepted everywhere. We went in May which is during the rainy season so it did rain every afternoon and night (starts around 3pm), but by that time of day we were already tired from all of our excursions and beach trips! We actually enjoyed the sound of the rain while we slept every night. Overall a great place to stay:)
Comment from Hotel Management
Jul 24, 2017 by Sara Jimenez, Hotel Management
Dear Guests: I am so glad to hear that you enjoyed your stay at Punta Leona. Most of our clients visit us due to our location, natural beauty and wildlife. We have taken note of the less favorable comments and we hope we can make improvements in these areas in the future. We hope to see you back again one day! Many thanks again.
4 out of 5
by Marta

Posted Jul 19, 2017 on Hotels
Comment from Hotel Management
Aug 14, 2017 by BernardaL, Hotel Management
Dear Marta: Thank you for taking the time to share your experience with us. Looking forward to seeing you again soon. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami , FL

Room 829...

Posted Jun 26, 2017
The room was enjoyable in terms of size it felt very cozy and had a great atmosphere in terms of our beds would be saying the complete opposite. I enjoy a sem-soft bed, finding a comparison to our beds would be relating it more to sleeping on a concrete floor. It's as stiff as mattresses can come and offers no remorse on those with back problems. Bathroom was clean and well maintained yet they stated we had 2 shaving towels and none where present in the room. (Might be charged) so we reported it to our front desk clerk. Overall nice hotel and room.
Comment from Hotel Management
Jul 4, 2017 by sara Jimenez, Hotel Management
Dear Guest: We would like to thank you for taking the time to write us about your experience at our Hotel. With regard to the beds please accept our apologies for them not being as comfortable as required. We are passing on your comments to our resident manager who will take the necessaries steps to correct it. We hope to see you soon, C.R. PURE LIFE
3 out of 5
by A verified traveler

Posted Jun 12, 2017 on Hotels
staff was friendly but the place is dated
Comment from Hotel Management
Jul 17, 2017 by BernardaL, Hotel Management
Dear Guest: I appreciate you taking the time to write us. We are working hard to make future improvements regarding the up-dates. We hope to see you again soon. Kind regards,
5 out of 5
by Bert

Besautiful

Posted May 27, 2017 on Hotels
Beautiful place!! Play Blanca is the best beach- white sand- perfect
Comment from Hotel Management
Jun 8, 2017 by BernardaL, Hotel Management
Dear guest: Thanks for setting in touch with us. We are very happy to know that you enjoyed your time at Punta Leona. We look forward to seeing you again at Punta Leona in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Much farther from the beach than expected.

Posted May 22, 2017 on Orbitz
Nice place but a little drive from the main road so takes a while to get anywhere. Too far from the beach to walk. Have to drive or take the shuttle bus.
Comment from Hotel Management
Jul 4, 2017 by Sara Jimenez, Hotel Management
: Dear Guest: Thank you for sharing your experience with us. Sorry for the inconveniences that you mentioned in relation to the distances. Our location away from the main road and the beaches is to offer to our guests a quiet and isolated spot away from all the noise. Thank you for staying with us
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff not so nice

Posted Apr 17, 2017
Front desk staff is not as kind as expected. We have been there several times and it's the same thing. Personnel is not kind enough with the incoming guests. Last time we arrived at the hotel there was very few people around. We found out that the Hotel had our room available since the morning, but they won't give it to us unit afternoon. Good hotels would give you the room earlier if available. "Caravelas Restaurant" is the opposite, they are doing an excellent job, the problem is with the front desk staff.