very disorganized for guests to check in, no water
3 out of 5
It was very disorganized for guest to check in, staff not very helpful, upon arrival to our room there was no water on sink or shower. The Air Condition didn't work for the last 2 nights, despite the fact that we reported it. Its too hot not to have AC. Beach was nice, pool and dinning room, Food was good and the servers were very polite and friendly. The desk workers were very rude and check out was not very pleasant. They act as if we were asking for charity not taking into consideration that we just spent 5 days at the facility and not for free.
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