Ratings based on 152 Verified Reviews

3.9 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Malaysia - Putrajaya

5stars Hotel but no standard

Posted Jul 1, 2017
I've to say is a bad experience stay in the si called 5 stars Hotel. Pls impove expecially for the bed sheets.
Comment from Hotel Management
Jul 13, 2017 by Dalila Wazir, Hotel Management
Dear Sir, It is our aim to ensure that all of our guests has a comfortable and memorable stay with us. Hence, your time taken to alert us of the shortcoming of our services/facilities is deeply appreciated. For it is when we receive a feedback, only then can we improve our services. Thank You
3 out of 5
by CHONG

This traveler left a rating score only Posted Jun 30, 2017 on Hotels
4 out of 5
by darrell

Great location for business travelers

Posted Jun 12, 2017 on Hotels
Breakfast was fantastic, a lot of choices, hotel was a bit old, but well maintain, it was a great location for business traveler a bit near in Industrial area in Semenyih. Convenient near shopping mall, Uber was cheap, around 3 RM to IOI shopping mall.-from Manila, PH
Comment from Hotel Management
Jun 17, 2017
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
4 out of 5
by A verified traveler

Pleasant and unpleasant experiances

Posted Jun 9, 2017 on Hotels
Was a pleasant stay. In d middle of the nighy the aircond did not work and the emgineer helped to settle d problem. The malay boy (engineer) was very pleasant and helpful. They hv let us stay extra 2 hours as they managed to repair the aircond only at 6.30am and we received complementary breakfast. Tq so much for that. But the hotel is not maintained properly. The swimming pool and the fish pond not cleaned...looks like no maintenance. Surprisingly no life guard for swimming pool
Comment from Hotel Management
Jun 17, 2017
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise for the short come of facilities during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Once again my sincere apology and looking forward to see you again in the near future.
5 out of 5
by Osman

This traveler left a rating score only Posted May 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Willing to go an extra mile for guest

Posted May 7, 2017
Pros: The wonderful staff (All of them )
Cons: Hotel surroundings needs refurbish - looks worn out
Location: Shopping in I.O.I mall - they provide free shuttle - Kudos to Marriott
Stayed two days and one night Excellent breakfast - my boy was not well but restaurant staff was trying their best to accommodate him Fantastic check in - smooth check in by Jane (the receptionist) .Was happy there was no discrimination between Malaysians and foreigner - they treat all guest equally!Bravo !
Comment from Hotel Management
Jun 17, 2017 by Dalila Wazir, Hotel Management
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nearby to mall and easier to find food and etc

Posted Apr 26, 2017
I'm very comfort during my stay. The hotel was nice and recommended for those are looking to staying at Putrajaya and a lots of Government Ministry office there.
Comment from Hotel Management
Jun 17, 2017 by Dalila Wazir, Hotel Management
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Best place to stay for IT prof - near to Cyberjaya

Posted Apr 24, 2017
Pros: Ambiance
Cons: The room walkways can be made little more bright.
Amazing..... just spent a night during my business trip. Felt so comfortable and enjoyed the breakfast.
Comment from Hotel Management
Jun 17, 2017 by Dalila Wazir, Hotel Management
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from sg

Quiet and comfy

Posted Apr 17, 2017
Been here a Couple of times. Love the tranquillity of this hotel. Although the breakfast was not included in, the staff at the zest restaurant was helpful and customer oriented. Overall was satisfied with my choice of stay.
3 out of 5
by A verified traveler

Posted Apr 6, 2017
Hotel is excellent, and staff is very supporting. Rooms are clean, however not quite. The voice from the neighboring room was disturbing. Even one can hear the vibration of a smart phone from next room which is set to silent mode.