Ratings based on 64 Verified Reviews

4.0 out of 5
69% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 25, 2017 on Hotels
The hotel was far away from 2 'nearest' metro station. Though the hotel provide free shuttle but the timing was very limited. The room was clean and huge and comfy. The shuttle driver, The concierge and the bellboy had provide their upmost excellent services & standard especially the bellboy whom i chatted with on 22 June Thurs morning while waiting for the taxi.
4 out of 5
by Choong Seng

Good only for the convention center

Posted Jun 9, 2017 on Hotels
The location is only ideal if you are doing business in that area. I was attending a convention at the nearby Shanghai Convention & Exhibition Centrer of International Sourcing. There are only 2 hotels within walking distance of the convention center. The nearest metro station is about 1 km away. There is a shopping center opposite which has a good variety of food outlets. However if you intend to visit other parts of Shanghai, this is not a good place to stay. Wifi was not reliable and slow
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Pittsburgh, PA

Nice business hotel near Shanghai convention cente

Posted Sep 21, 2016
Chose this over the nearby Marriott because I wanted to try something different, more "local." Overall, it's a very nice hotel. The room was spacious and clean, and it had all the usual amenities: small but nice gym, nice sized pool and hottub, spa services, bars and restaurants. The restaurant serves a nice breakfast buffet, but note that the fare is very Asian (e.g., noodles, greens, various meats). The staff were very friendly, although spoke minimal English. There is a shopping mall directly across the street with Western stores like Starbucks, KFC, H&M, and Uniqlo. But it's not a very glamorous part of Shanghai, so there's not a lot of other interesting things nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis

5 star hotel

Posted Jul 28, 2016
Vacationing in Asia with husband and 2 adult teens. Had suite with a bedroom and Sitting area. was able to get 2 extra roll away beds into sitting room for kids. Everyone was very comfortable. Facility top notch. Manager gave us access to club room for snacks and drinks. Breakfast buffet was awesome.
5 out of 5
by Leigh from Desborough

Emoji thumbs up & no complaints

Posted Apr 17, 2016 on Hotels
Walking distance to expo centre. Starbucks across the road. Good service. Speak very good English
1 out of 5
by Aviv from ISRAEL

GUOMAN SHANGHAI HOTEL SHOULD BE TAKEN OVER

Posted May 25, 2015 on Hotels
GUOMAN HOTEL IN SHANGHAI IS VERY VERY DIRTY. THE CARPET IN THE LOBBY, ELEVATOR AND IN THE ROOM, DIRTY IS NOT A WORD TO DESCRIBE. BATHROOM FULL OF WATER STAIN. CLERKS IN THE HOTEL KEEPING CHATTING IN SHANGHAINESE, NO MANDARINE SPEAKER AND ENGLISH SPEAKER. IF YOU WANT TO SHORTEN YOUR LIFE AND RUIN YOUR TRIP PLEASE BOOK THIS HOTEL. THE LOCATION IS NEAR JACKEY CHEN GALLARY AND HIS RESTAURANT, WHICH ONE CUP OF TEA COST 80 DOLLAR, ONE BOWL OF RICE COST 20 DOLLAR. SURROUNDING BESIDES THE CHANGFENG PARK IS COOL, ALL THE SHOPPING MALLS ARE EMPTY, FULL OF FARMERS.
4 out of 5
Recommended
for Couples
by A verified traveler from England

General impressions

Posted May 17, 2015
Pros: Modern and good size bedrooms. Dining facilities were good. Staff helpful. Very clean throughout. WiFi was good.
Cons: Ideally a better selection of European and British fare for breakfast but appreciate that majority of guests are Chinese.
Location: If you are not using taxis, it is not an easy metro journey to the main city centre but the subway is very good value.
The hotel caters mainly for Chinese clients and they appear to be pleased with everything. Breakfast therefore caters for the Chinese palate and there was not much European hot and cold food for this time of day. The executive lounge was good for breakfast and dinner and the staff there were most helpful. Changfeng Park is a beautiful Park in terms of flowers, shrubs and trees which surround a large lake.
2 out of 5
by A verified traveler

Poor service dirty hotel

Posted May 6, 2015 on Hotels
We checked in guoman in April 28 till may 5th. When we check in no one told us the loudge bar on 17th floor will be closed during May 1st till 3rd. The room carpet is dirty, under the master bed has a used condem pack, house keeper forget to put shampoo & shower gel. When I ask her to bring me a set of bedding for the sofa, because my 4 years old son will sleep there, housekeeper told me that she is busy right now until noon between 12 till 1 she will deliver me. Besides the house keeping service, the breakfast is really normal doesnot comply with 5 star hotel. The two shopping mall near the hotel nearly opened every floor, very empty and quiet.WWherever you go have to take a taxi around 40rmb. Donnot waste your money to disappoint yourself. There is nothing similarity between guoman in london and shanghai.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Vancouver, Canada

Close to restaurants and convention centre.

Posted Apr 20, 2015
Pros: Nice and new
Cons: Front desk check in staff friendliness and taxi availability
Location: Convention Centre, Shopping and Eating
Rooms are very nice and rates were decent. Staff were okay friendly. Make sure you go down to the lobby ahead of time to request for a taxi, as they do not have a taxi stand.
5 out of 5
by A verified traveler

Close to Conference Center

Posted Apr 6, 2015 on Hotels
Second time we have stayed at this hotel. This year we were given a free upgrade, due to (perhaps) a very busy Conference and some overbooking of the smaller rooms. Clean rooms, nice bathroom. The only negative was the hair drier was tricky to find, look in the bedside table in a black bag, and the really big challenge and outlet to plug it in near a mirror. Hotel is a little tricky to find but in a nice neighborhood, with plenty of shopping. Nice Chinese style buffet breakfast. Staff helpful, front desk recommended a very good Restaurant, food and price, across the street in the mall.