Get an overview of this hotelFamily-friendly resort with 3 restaurants and full-service spa

Location

Located in a national park, this family-friendly resort is 2.9 mi (4.7 km) from Puyehue National Park and 10.8 mi (17.5 km) from Lake Puyehue. Antillanca Ski Resort is 13 mi (20.9 km) away.

Resort Features

Along with 3 restaurants, this smoke-free resort has a full-service spa and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, an indoor pool, an outdoor pool, and 3 bars/lounges are onsite.

Room Amenities

All 107 rooms offer free WiFi and free wired Internet, plus minibars and satellite TV. Room service, coffee makers, and free bottled water are among the other amenities available to guests.

Termas Puyehue Wellness & Spa Resort

Ruta 215 Km 76 Puyehue Los Lagos

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis

Entertainment

  • Onsite entertainment and activities

Other inclusions

  • Roundtrip airport transfers

Not included

  • Premium and/or non-domestic beverages
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Termas Puyehue Wellness & Spa Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Termas Puyehue Wellness & Spa Resort features hot springs and an outdoor tennis court. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of resort's 3 bars/lounges. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This all-inclusive resort also offers an outdoor pool, an indoor pool, and a health club. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited complimentary onsite parking is available on a first-come, first-served basis.

Termas Puyehue Wellness & Spa Resort is a smoke-free property.

  • Pool sun loungers 
  • Porter/bellhop 
  • Full-service spa 
  • Spa treatment room(s) 
  • Express check-in 
  • Computer station 
  • Rooftop terrace 
  • Number of bars/lounges - 3 
  • Luggage storage 
  • Outdoor tennis court 
  • Supervised childcare/activities (free) 
  • Parking (limited spaces) 
  • Tennis on site 
  • Free airport transportation 
  • Indoor pool 
  • Gift shops or newsstand 
  • Total number of rooms - 107 
  • Number of buildings/towers - 3 
  • Television in common areas 
  • Arcade/game room 
  • Garden 
  • Free breakfast 
  • Health club 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Number of restaurants - 3 
  • Free reception 
  • Children's club (free) 
  • Restaurant 
  • Conference space 
  • Business center 
  • Express check-out 
  • 24-hour front desk 
  • Hair salon 
  • Shopping on site 
  • Number of floors - 3 
  • Fitness facilities 
  • Free self parking 
  • Smoke-free property 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Bowling alley on site  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Iron/ironing board 
  • Connecting/adjoining rooms available 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Turndown service 
  • Free bottled water 
  • Shower/tub combination 
  • Desk 
  • Satellite TV service 
  • Room service (limited hours) 
  • Minibar 
  • Hair dryer 
  • In-room safe 
  • Free WiFi 
  • Free wired high-speed Internet 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7:30 AM and 10:30 AM. The resort offers a complimentary manager's reception on select days.

Los Troncos - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lago Puyehue - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.

Olivia Nova - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

Hot springs, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Bowling alley on site 
  • Miniature golf on site 
  • Hiking/biking trails on site 
  • Playground on site 
  • Volleyball on site 
  • Hot springs on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily.

  • Number of treatment rooms 4 
  • Manicures and pedicures 
  • Body scrubs 
  • Sauna in spa 
  • Hot springs/mineral springs in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
  • Steam room in spa 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is 18

Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

Check-out time is 11:00 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

Fees

You'll be asked to pay the following charges at the hotel:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Puyehue Resort
  • Termas Puyehue Wellness
  • Termas Puyehue Wellness Resort
  • Termas Wellness
  • Termas Wellness Resort
  • Termas Hotel Puyehue

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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