Ratings based on 17 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from bromsgrove

View

Posted Aug 5, 2016
The view and position is amazing. Pool area is super clean, loads of sunbeds and feels very exclusive.
Comment from Hotel Management
Aug 10, 2016 by PascalD, Hotel Management
Dear Madam, We really thank you for your comment and are glad you enjoyed your stay. To the reader, just note that the pool is open during the opening period (from beginning of April to end of October) with a temperature between 26 & 29° Celsius. If you often feel cold, the temperature of the outside jacuzzi (free access) is 36°C. if you forget your swimsuit, we sell it at the market price. No excuse not to test the pool :-)
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with view close to Collioure

Posted Aug 1, 2016
Pros: The view, the friendly staff and the proximity to Collioure
Cons: Have queen or double beds instead ot two beds next to each others (in the garden view room at least)
Location: Collioure is a very charming village, not to be missed!
The hotel was really nice and the staff very customer service oriented, I haven't has such a good service for a while! The swimming pool is really nice with a beautiful view over Argeles. And the highlight for us was the proximity to the beautiful village of Collioure, so charming! The only disadvantage is that you need a car (or they have a shuttle service) as it is not at a walkable distance. Overall we had a great time and I would definitely recommend it!
Comment from Hotel Management
by PascalD, Hotel Management
Dear Madam, Dear Sir We thank you for having shared your opinion in this website and are glad you enjoyed your stay with us. For the future guest who read this commentary, we confirm it is necessary to have a car since we are located at 2 kms from Argeles & Collioure. There are a lot of things to visits/do near the hotel : Beaches (Argelès, Racou, Paulilles...), Seaside activities (sailing, diving, sea kayaking ...) Mountain activities (hiking, biking in the Alberes), visiting beautiful villages (of course Collioure but also Castelnou, Eus, Villefranche de Conflent ranked among the 100 most beautiful villages in France, Girona, Cadaques), roman churches /abbeys (Elne, Saint Andrew, Saint Michel de Cuxa, Priory of Serrabone, San Pere de Rodes, Saint Martin of Canigou), Museums (Contemporary art in Ceret, Maillol in Banyuls, Dalí in Figueres), Walks (Coastal path, Tower Madeloc ...), and many activities in Argelès..You have the choice before laying out around the pool and enjoy the outdoor Jacuzzi ....
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle upon Tyne

Excellent sea views

Posted Sep 15, 2015
Pros: Evening shuttle bus to Coulliere
Location: Cliff top location with excellent sea views.
Clean swimming pool and jacuzzi. Friendly and helpful staff. Excellent breakfast buffet.
Comment from Hotel Management
Sep 28, 2015 by pascalD, Hotel Management
Dear Sir, We thank you for having shared your opinion. We regularly review all the comments and your feedback about the staff will make all the team happy. To the reader we precise that we propose a shuttle bus to collioure in July, August & beginning of september when it is difficult to park.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Sep 3, 2015
Lovely setting with beautiful views, high above the busy seaside towns. Very airy and relaxing pool area with great playground. All very well maintained and cared for. Staff very friendly. Only criticism: we booked a triple room which was really just a double--room with an extra bed, I.e. Only 2 chairs and sun loungers, tea/coffee/glasses for 2.
Comment from Hotel Management
Sep 28, 2015 by pascalD, Hotel Management
Dear Madam, Dear Sir, We thank you for having shared your opinion in this website. We are glad you enjoyed your stay & will take into account your remark regarding the triple room. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Great hotel in a stunning position

Posted Oct 8, 2014
Pros: helpful staff well appointed rooms
Cons: you really need access to a car to stay here
This hotel is in convenient location with stunning sea views.
Comment from Hotel Management
Apr 22, 2015 by PascalD, Hotel Management
Dear Madam, We thank you for having shared your opinion in this website and are glad you enjoyed your stay with us. For the future guest who read this commentary, we remind you that it is necessary to have a car since we are located at 2 kms from Argeles & Collioure. If we have no restaurant, please note that our snack bar will be open 
every day this year from 12:30pm to 5pm from June 20th to September 20th. In any case, we will be pleased to indicate you the best places to eat in the area (and there are a lot :-) Thank you again.
3 out of 5
by Ellie from London

Lovely Staff

Posted Sep 17, 2013
Pros: The location was good.
Cons: Communal areas were nice but the room needed updating especially the bathroom and toilet areas.
The staff were great, helpful, informative and always jolly. The hotel had a nice relaxed atmosphere, however we felt the room was extremely overpriced, especially in comparison to other places we stayed in the area.
Comment from Hotel Management
Jul 5, 2014 by Pascal D, Hotel Management
Dear Madam, We thank you for having shared your opinion. We regularly review all the comments and your feedback about the staff will make all the team happy. Service is our core business and we really have pleasure to welcome people coming from all over the world (33% of our clients are not French), to discover new horizons discussing with them. In a certain way, we travel around with you. Regarding our prices, there are huge differences depending the period. For example, from mid-september to end of october, the climate is often very pleasant & you will find good prices. Best regards.
5 out of 5
Recommended
for Everyone
by Debbie from Brentwood, Essex

Lovely hotel, fantastic setting overlooking bay

Posted Sep 13, 2013
Pros: Setting and situation overlooking the bay, really helpful staff
Location: Walk into Collioure takes about 30 minutes, staff will advise the route. Ask for map and it shows best local restaurant, all really helpful.
Hotel was lovely, the pool and hot-tub overlook bay, fantastic setting, free internet and board games to use, staff really helpful.
Comment from Hotel Management
Jul 5, 2014 by Pascal D, Hotel Management
Dear Madam, We really thank you for your comment and are glad you enjoyed your stay. To the reader, just note that the pool is open during the opening period (from April 11th to November 2nd in 2014) with a temperature between 26 & 29° Celsius. If you often feel cold, the temperature of the outside jacuzzi (free access) is 36°C. if you forget your swimsuit, we sell it at the market price. No excuse not to test the pool :-)
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel - awful customer service

Posted Sep 4, 2012
Pros: Hotel pool and Jacuzzi were lovely.
Cons: Customer Service was awful from one staff member.
Location: Location is good. Close to the main town and lovely views over the bay.
I booked online and reserved a room that should have had a double bed and two singles. When we arrived at the hotel late evening and were shown the room, it had two singles pushed together to make a double and just one other single. When I requested that the beds be altered so that myself and my two young boys could sleep in our own beds, the hotel representative said he would request this to be altered the next morning. I said that wasn't acceptable and that we needed our own beds. He still did not offer to amend the configuration so we had to do it ourselves and had no proper sheets for the first night. Simply unacceptable customer service.
Comment from Hotel Management
Oct 18, 2014 by Pascal D, Hotel Management
Dear Madam, We thank you for having shared your opinion and just wanted to inform you that a new team is in charge of the hotel since february 2013. Our priority is customer satisfaction. If you plan to come back in the region, we will do our best to offer you a pleasant & relaxing stay. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from paris

une étape trop courte, excellent souvenir

Posted Nov 14, 2016
Pros: vue magnifique, hotel très calme
Cons: ras
Location: proximité de Collioure et d'Argeles, en ce qui nous concerne excellente étape pour Barcelone.
Le personnel est très acceuillant , disponible et réactif.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel très bien situé vue magnifique sur la mer

Posted Aug 30, 2016
Emplacement parfait sur la route des criques. Aménagement pour les enfants (aire de jeux, jeux intérieurs). Personnels toujours disponibles et très aimables. Piscine et jacuzzy parfaits. La chambre manque un peu de personnalisation mais reste très confortable.
Comment from Hotel Management
Sep 3, 2016 by PascalD, Hotel Management
Madame, Monsieur, Nous vous remercions pour votre commentaire qui nous fait très plaisir notamment concernant l'équipe. Pour le lecteur, sachez que nous sommes situés sur la corniche reliant Argelès (à 2kms) et Collioure (à 2 kms). Nous essayons d'être attentifs et à l'écoute de chacun de nos clients et sommes friands de vos feedback qui nous permettent toujours d'apporter de petites améliorations. Merci encore d'avoir pris le temps de partager votre avis.