Ratings based on 107 Verified Reviews

4.3 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from db

Hotel need renovation urgently, condition is sad

Posted Jun 29, 2017
Hotel need renovation urgently, condition is sad for the declared level Groods are good and staff is well trained
Comment from Hotel Management
Jul 3, 2017 by St Raphael Resort, Hotel Management
Dear guest, Warm greetings from the St Raphael Resort and thank you for taking the time to share your experience, even though you felt as though we did not meet your expectations. We were saddened to read that you were not fully satisfied with the facilities of the hotel. Nevertheless, we hope to have an opportunity to welcoming you back at our Resort very soon. Our warm wishes, St Raphael Resort
2 out of 5
by A verified traveler from london

Old hotel

Posted Apr 25, 2017
Needs modernisation. Rooms advertised have very little balcony.
Comment from Hotel Management
Apr 27, 2017 by General Manager, Hotel Management
Dear Sahil, Greetings to you from the St Raphael resort and thank you for taking the time to write a review on Expedia. We greatly appreciate your feedback of your experience at St Raphael and we have taken into consideration all the comments you have provided us with, whether positive or negative. Nevertheless, we are pleased to read, that there were several aspects of your stay that did meet your satisfaction and hope we may have the possibility of welcoming you back to our Hotel again in the near future. Warmest regards, Demetris Demetriou, MA General Manager
3 out of 5
by A verified traveler

an old hotel part renovated, close to the beach

Posted Apr 19, 2017
Pros: the room was big. pool & water slide.
Cons: the food, design is out of date in rooms and hall ways
Location: the limasol promenade starts at the hotel and goes all the way to limasol
all in all the stay was good, but the foor in the hotel restaurant was average. the pool & slide are nice for families with kids.
Comment from Hotel Management
Apr 21, 2017 by General Manager, Hotel Management
Dear Guest, I would like to thank you for taking the time to share your experience with us on Expedia. I am glad to hear that you have enjoyed several aspects of our hotel and that you did have a pleasant stay. Please rest assure that all observations have been taken into consideration in order to improve our services offered to you. Once again, thank you for choosing our Resort and for your feedback, we hope to have an opportunity to serve you again on your next visit. Kind regards, Demetris Demetriou, MA General Manager
4 out of 5
by A verified traveler

Good hotel to stay by the beach

Posted Apr 6, 2017 on Hotels
I stayed in this hotel for work. Overall, the hotel was good but not great. My bad experiences: First, when I arrived, I had to pay. My card didn't work and I had the impression the staff believed it was my fault. It turned out the problem was in the payment device. Second, I could here in my room (room with a view to the street) a loud noise. It came from a huge fun in the ground floor, to circulate air in the hotel. I had to here this noise for two days. One night I woke up with a bad headache, and there was nothing they could do. They fixed the problem in the end, but there's still a noise, so if you're sensitive to noise, this room is not a good option. Breakfast is ok, but not great. They have a large variety of option, but they are not very tasty. The juices are not natural, really bad. I don't drink coffee, so I had to drink water because I couldn't drink the juice. The location is great to go to the beach. However, the city center is quite far away, so if you'd like to go in the evening there to have a meal or drink, it is not close. The room is ok. It has the facilities I need. But you can see it is not brand new. Last, the swiming pool and sauna are very nice. I just got annoyed that I wanted to go to the sauna early morning before catching my flight, and there was no one there at the time the sauna was supposed to be open. In summary, the hotel is a good, considering what it provides and its prices, but don't go with very high expectations.
Comment from Hotel Management
Apr 13, 2017 by rbedenham, Hotel Management
Dear Guest, Greetings from all of us and firstly let me thank you for choosing the St Raphael Resort for your recent stay. We have noted your comments on the specific review and please note that it is our policy to personally evaluate all guest feedback so to ensure that comments are taken seriously into consideration for the improvement of our operation and definitely your feedback is of utmost importance and paramount to the quality control of our operation. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Our kind regards, Demetris Demetriou, MA General Manager
5 out of 5
by A verified traveler

Posted Mar 31, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017 by rbedenham, Hotel Management
Dear Guest, Greetings from the St Raphael Resort and thank you for taking the time to share your experience with us. We are very pleased to hear that you have enjoyed your holidays at our resort. It was our privilege to have you as our valuable guest and we are waiting for an opportunity of welcoming you back again very soon. Kind Regards, Demetris Demetriou, MA General Manager
4 out of 5
by Patricia A

Posted Mar 31, 2017 on Hotels
Comment from Hotel Management
Apr 3, 2017 by rbedenham, Hotel Management
Dear Patricia A, Thank you for sharing your wonderful comment on Hotels.com. We are very happy to hear that you had such an enjoyable stay with us. Once again, thank you for sharing your memorable experience. We look forward in welcoming you back in the near future. Best regards, Demetris Demetriou, MA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nicosia, Cyprus

Nice hotel, great for families

Posted Feb 28, 2017
Pros: Beach, restaurants next to the hotel, kids club, indoor pool.
Cons: Furniture in rooms a bit on the older side, but still good.
Location: Great beach not too crowded. Shallow for younger kids. Plus Sea and Malindi's close by. Amathus ruins is 10 min walk.
This hotel is great for everyone especially families. Next to the beach that is great for kids. Quieter area of Limassol. Beaches on both sides of the hotel on either side of the Marina. Can walk on the beach, Malindi's restaurant on the beach and can walk top Plus Sea restaurant in about 10 minutes. Their kids club is great, they have great activities for the kiddos and keep them really busy. It has an indoor pool which my daughter enjoyed in the winter time. Staff was so friendly and accommodating. Breakfast was great and room service extremely quick!. My daughter wants to stay here again. This is my new go to hotel for Limassol stays.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear guest, I was very happy to read your positive feedback and that our quality of services exceeded your expectations. All of the St Raphael team takes great pride in delivering the service that we are famous for. Once again, thank you for choosing our Resort and for your feedback, we hope to have an opportunity to serve you again on your next visit. Kind regards, Demetris Demetriou, MA General Manager
4 out of 5
by Nicoletta

Posted Feb 26, 2017 on Hotels
The public areas are nice and quite luxurious but the room was very old. They ergently need to renovate their rooms if they want to be called a five star hotel!
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear Nicoletta, Greetings to you from the St Raphael Resort and thank you for taking the time to write your review. We greatly appreciate your feedback of your experience at St Raphael and we have taken into consideration all the comments you have provided us with, whether positive or negative. Nevertheless, we are pleased to read, that there were several aspects of your stay that did meet your satisfaction and hope we may have the possibility of welcoming you back to our Hotel again in the near future. Warmest regards, Demetris Demetriou, MA General Manager
3 out of 5
by A verified traveler

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Dear guest, Thank you for choosing our Resort and for your feedback, we hope to have an opportunity to serve you again on your next visit. Kind regards, Demetris Demetriou, MA General Manager
5 out of 5
by A verified traveler

Relaxing stay at great resort

Posted Dec 2, 2016 on Hotels
Hotel was great, with a lot of attention from the staff to accommodate our needs. The buffets were incredible: expansive, with lots of options for all diets and tastes (though a bit pricey if not included in the room price). The amenities were extensive and well suited to a wide variety of needs. The resort was all-inclusive which was good, since there were not many other food options in the vicinity. Our only (minor) complaint was that the free WiFi was quite slow. There were paid options available, but they were also listed as having pretty poor speeds (< 8Mbps advertised).
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you had an enjoyable and attractive stay with us. We look forward to having you back soon among us. Best regards, Demetris Demetriou, MA General Manager