Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

very nice hotel

Posted Dec 1, 2016
Pros: clean, food was good and prices were reasonable
Cons: If parents could pay more attention to their children in swimming area. I got out of the pool with my 1 year old s because of the horse playing.
Location: shopping was close buy tjmaxx, marshalls
we will tell family and friends! very pleasant stay!
Comment from Hotel Management
Dec 5, 2016 by Guest Relations Manager , Hotel Management
Hi Linda! We appreciate you visiting out new land-based casino and are so happy to hear you enjoyed your experience. We hope to see you back again soon!
5 out of 5
by A verified traveler from US

Posted Nov 6, 2016
Pros: Short walk through building to new casino which was very nice
Cons: Pillows were too hard for me, no safe in room
Room was nice and remodeled. Coffee maker in room was good.
Comment from Hotel Management
Nov 8, 2016 by Guest Relations Manager, Hotel Management
Thanks for staying with us during your visit to our land-based casino, and for taking the time to provide us with your feedback! We're glad you enjoyed the convenience of our location and will be sure to pass along your suggestions for room additions. We hope to see you back again soon!
5 out of 5
by A verified traveler from US

Love the hotel hated the casino to much smoke

Posted Oct 24, 2016
Location: The casino was awful because of the cigarette smoke
Everything about the hotel was nice except the casino way to much smoke could not enjoy myself
Comment from Hotel Management
Nov 8, 2016 by Guest Relations Manager, Hotel Management
Hi John. First, thanks for staying with us! We’re happy to hear you enjoyed our recently renovated hotel rooms. In regards to the casino, thank you for your feedback, we’re always available to discuss our facilities if you’re interested. Thanks again for your feedback.
4 out of 5
by A verified traveler

getting a better price

Posted Oct 17, 2016
Cons: got a room next to the train tracks and garbage dumpsters.
When getting a better price on a room, make sure its not next to the rail road tracks and garbage dumpsters if you want to sleep. Other than that nice.
Comment from Hotel Management
Oct 19, 2016 by Guest Relations Manager, Hotel Management
Hello! Thanks for taking the time to review us. We appreciate your feedback about your room, and we will make sure to pass it along so we can work on improving for your next visit!
5 out of 5
by A verified traveler from green bay wisconsin

home away from home

Posted Oct 17, 2016
Beautiful clean comfortable friendly. We can't say enough. It was a very enjoyable stay
Comment from Hotel Management
Oct 17, 2016 by Guest Relations Manager, Hotel Management
We appreciate you taking the time to tell us about your stay, Bob. We're happy to hear our facilities exceeded your expectations and are glad to hear you enjoyed your stay. We hope to see you back again soon!
4 out of 5
by A verified traveler

Posted Oct 16, 2016
They gave us the wrong room and had to go down and change it
Comment from Hotel Management
Oct 17, 2016 by Guest Relations Manager, Hotel Management
Hello! We apologize for the inconvenience during your stay. We will pass along your feedback, so we can work on improving for future visits. Thank you!
5 out of 5
by A verified traveler

overall review

Posted Oct 15, 2016
Cons: free brakfast
excellent rooms, casino was clean and well laid out, loved bike path along the river
Comment from Hotel Management
Oct 17, 2016 by Guest Relations Manager, Hotel Management
Thanks for taking the time to tell us about your visit! We're so happy our facilities met your expectations, and that you the bike path. We hope to see you back again soon!
5 out of 5
by A verified traveler

Posted Oct 11, 2016
Location: Really not much.
Room very comfortable. The hotel in general is comfy. Beautiful
Comment from Hotel Management
Oct 12, 2016 by Guest Relations Manager, Hotel Management
We appreciate you taking the time to tell us about your experience staying at our new land-based casino. We're so happy to hear you enjoyed our facilities during your stay and we hope to see you back again soon!
3 out of 5
by A verified traveler from Iowa

Not worth the price

Posted Oct 10, 2016
Pros: Room was clean, that's about all I can say that's positive.
Cons: Staff was rude and condescending. Sheets were all "pilled" and rough. Food was terrible.
Comment from Hotel Management
Oct 12, 2016 by Guest Relations Manager, Hotel Management
Hi Jenny, we appreciate you taking the time to tell us about your stay with us. We are passing along your compliments, as well as your feedback about our facilities and staff so we can work on improving for your next visit. Thank you!
3 out of 5
by A verified traveler from Ohio

Casino

Posted Oct 9, 2016
Pros: Casino
Cons: Frig and microwave in rooms
Was on the Twilight Riverboat Cruise and wanted to stay at a Casino before going home. Nice casino, rooms nice but no frig or microwave. Rather high priced.
Comment from Hotel Management
Oct 10, 2016 by Guest Relations Manager, Hotel Management
Thanks for taking the time to tell us about your visit, Katie! We appreciate your feedback and will be sure to pass it along. Thank you!