Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, iron/ironing board
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Reviews of Ramada by Wyndham Bettendorf

2.5 out of 5
Ramada by Wyndham Bettendorf
3020 Utica Ridge Rd, Bettendorf, IA

Reviews

4.4
Rating 10 - Excellent. 40 out of 381 reviews" "
Rating 8 - Good. 34 out of 381 reviews" "
Rating 6 - Okay. 51 out of 381 reviews" "
Rating 4 - Poor. 93 out of 381 reviews" "
Rating 2 - Terrible. 163 out of 381 reviews" "

4.4/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked this hotel, it said it came with a free breakfast and when I checked out and was looking all over for the breakfast. I was told that I could buy one of their items from their little back room. Also, when I walked into my room, it was filthy. The mirrors were dirty, the place was very dusty and the bathtub was so disgusting I wouldn’t even take a shower in it. When I mentioned this to the front staff, they really didn’t care and said I’m sorry. I will never stay here again.
Stayed 1 night in Apr 2024

2/10 Terrible

Zachary

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ridiculously expensive it’s pet friendly but if there’s an excessive amount of pet hair they charge $250 like are you kidding me? Just wasn’t great
Stayed 1 night in Apr 2024
Response from Ramada on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay, its our hotel rules to make sure, every customer get satisfied with their stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Mark

For a clean no frills nights stay it was acceptable for the rate. The free breakfast was very disappointing.
Stayed 1 night in Apr 2024
Response from Ramada on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Bobby

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rundown. Next to nothing for a continental. Some bread, donut holes and coffee. The pool was closed
Stayed 1 night in Apr 2024
Response from Ramada on Apr 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Lucus

Disliked: Cleanliness, staff & service, property conditions & facilities
What an awful place. And awful staff. $50 room paid in full, the.n an additional $100 deposit, THEN $5 key deposit. What an absolute joke.
Stayed 1 night in Mar 2024
Response from Ramada on Mar 26, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay, the deposit is for incidentals and we release if the room was in good condition. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Auddra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Ramada on Mar 26, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you were happy with your stay.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Darkaya

Stayed 2 nights in Mar 2024
Response from Ramada on Mar 26, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is colse room were dirty our shower curtain rod was broken the staff was rude and i was charged a pet fee for a registered service dog with documents provided
Stayed 2 nights in Mar 2024
Response from Ramada on Mar 12, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had not enjoyed the stay due to housekeeping issues and the pool is closed due to maintainance issues.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Tasmine

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Molded room, rude staff, stained floors, chair ripping apart. Will not be back
Stayed 1 night in Feb 2024
Response from Ramada on Feb 20, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy during your stay at ramada,rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite an really nice
Stayed 1 night in Jan 2024
Response from Ramada on Feb 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisified during your stay at Ramada. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.

6/10 Okay

Chris

Traveled with partner
Seems to be understaffed. Outdated and not well kept. But the price was cheap.
Stayed 1 night in Jan 2024
Response from Ramada on Feb 8, 2024
we are sorry that you were not happy with your stay at Ramada, we will fix the issues and thanks for letting us know. Your feedback is very important to us.

4/10 Poor

Jeni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like that my room hadn’t been thoroughly cleaned from the previous guest, it smelled bad and there was zero hot water for my shower. I ended my stay in under 3 hours.
Stayed 2 nights in Jan 2024
Response from Ramada on Jan 21, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisfied with the services, you must have asked the frontdesk for a different room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Josh

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Response from Ramada on Jan 14, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our services satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.

8/10 Good

Janet

Traveled with group
Disliked: Property conditions & facilities
I'm not coming back here.
It was an ok hotel stay. Quiet & close to area shopping & eats. The room looked poor- old, beat up chair, creaky bed & marred doors where mirrors had been taken down. Water in sink blasted out. No kleenex in the room either. No ice at vending & breakfast was minimal with dessert plates to put your food on - plus only a roll of school paper towels - no napkins. Worse Ramada I've ever stayed.
Stayed 1 night in Dec 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay at Ramada due to the incomplete breakfast and furniture in the room.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Nathan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd say you get what you pay for when the room is $60/night...but this was somehow worse than expected. The place is obviously on its last leg - between the holes in the wall and ceiling, toilet paper holder being clearly ripped off the wall and just sitting on top of the toilet, and the dark red stains on bedsheets that leave you guessing that really seal the deal here. Don't worry though, after enough $5 charges for guests losing their room keys, and key holders with room numbers scribbled over and over turning the slips into miniature palimpsests, the place will turn around for sure.
Stayed 2 nights in Dec 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have been charged for unreturned key , its our hotel policy that customers need to return the key and the same is informed when checking the customer by frontdesk people.. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good
It turned out to be a dump, black mold it the bathroom, the toilet didn't flush , and the beds were full sized beds instead of the queen sized we reserved. The beds had 3 (each) very uncomfortable pillows (one of them smelled bad) and the sheets were dingy white. The carpet was dirty as well. It was a disappointing stay, I wouldn't recommend this establishment to anyone. We ended up checking out at 3:00am and risk driving home instead of staying any longer.
Stayed 1 night in Nov 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay at Ramada due to the housekeeping issues.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisified with your stay at Ramada, we as a team will look into the issue. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Onnica

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that youare not satisfied with the services offered by the Ramada, we asa ateam will look into the issue and will take care about that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jacob

Stayed 1 night in Nov 2023
Response from Ramada on Nov 15, 2023
Thank you for the feedback, Jacob! We hope to welcome you back again soon.

4/10 Poor

Mark

Stayed 1 night in Nov 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisfied with the services at Ramada. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Senri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find somewhere else
The room was very outdated and dirty. My socks were black from just walking in the room. The sofa sleeper had no mattress, so the sofa cushions kept sliding back. The shower curtain rod was not installed correctly causing the bathroom to become soaking wet. The bed was thin and pillows flat and uncomfortable.
Stayed 1 night in Nov 2023
Response from Ramada on Nov 15, 2023
Hello Senri,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Fidel

Stayed 14 nights in Oct 2023
Response from Ramada on Dec 22, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you are satisfied with the services of Ramada. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jim

Liked: Amenities
It was ok for the price
Stayed 1 night in Oct 2023
Response from Ramada on Nov 15, 2023
Hello Jim,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

4/10 Poor

Tamara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is never open
Stayed 3 nights in Oct 2023
Response from Ramada on Nov 15, 2023
Thank you we are working on getting pool open soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ramada on Nov 15, 2023
Hello Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

6/10 Okay

Aaron

Disliked: Amenities, property conditions & facilities
Reserved King room, given 2 doubles. No bathroom access from lobby. Room fridge unable to shut due to ice. Sink unclean. No comforter available on bed
Stayed 1 night in Oct 2023
Response from Ramada on Nov 15, 2023
Hello Aaron, Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

6/10 Okay

John

Liked: Staff & service
I liked that it was quiet
Stayed 4 nights in Oct 2023
Response from Ramada on Nov 15, 2023
Hello John,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Fidel

Stayed 7 nights in Oct 2023
Response from Ramada on Nov 15, 2023
Thank you for the feedback, Fidel! We hope to welcome you back again soon.

2/10 Terrible

Filipe, Fairfield

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lerd kust say I will never book a room here. I had to ask to switch rooms 3 times for different reasons ( uncleaned room or for malfunctioning bathroom. Dust is everywhere in the rooms.
Stayed 2 nights in Oct 2023
Response from Ramada on Nov 15, 2023
Thank you

4/10 Poor

Tadd

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ramada on Nov 15, 2023
Hello Tadd,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

2/10 Terrible

Mayra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Bad noise in the bathroom the whole night
The room had a terrible noise, it was like that the whole night, we decided to stay because it was after 9:00PM and We were extremely tired. The bathtub had a yellow spot. I could not sleep well in that room
Stayed 1 night in Sep 2023
Response from Ramada on Nov 15, 2023
Thank you

4/10 Poor

michael

Disliked: Staff & service, property conditions & facilities
needed some remodling
Stayed 1 night in Sep 2023
Response from Ramada on Nov 15, 2023
Hello Michael Thank you

2/10 Terrible

Steven

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was dirty - including the floors and walls. All the trash cans outside were overflowing with trash. We felt dirty just staying there. A room with two queen size beds: no blankets, not enough pillows; only 1 towel and wash cloth. Breakfast consisted of a waffle maker, syrup (no butter), cereal & milk and white bread with a toaster. No fruit, no pastries. I will probably not be through that way again, but if i was, I would avoid this hotel completely.
Stayed 1 night in Sep 2023

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the worst hotel I have ever stayed in. Toilet dirty, bedding filthy...the manger wanted us to changed the sheets, no ice that worked, no pool that was leaned, no breakfast at all even though it was advertised...I could go on.............
Stayed 1 night in Sep 2023

4/10 Poor

James

Disliked: Property conditions & facilities
pool closed for six years. Owners milking it before closing.
Stayed 2 nights in Aug 2023

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy! Holes in the walls. Toilet would not flush, covered in urine and obviously had not been cleaned in a long time. Would not stay here again. Awful!
Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2023
Response from Ramada on Nov 15, 2023
Thank you for the feedback, Cynthia We hope to welcome you back again soon.

4/10 Poor

Victoria

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tamra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great But
The first room wasn't cleaned but the second one was. The service was great. Wished the pool was working but it wasn't either.
Stayed 1 night in Aug 2023

6/10 Okay

twyla

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ramada needs a major remodel. Bathroom door peeling wood from moisture, shower curtains moldie. Sink and bathtub dented from use
Stayed 1 night in Aug 2023

2/10 Terrible

GARY

Disliked: Amenities
The place was in disrepair and smelled like wet dog
Stayed 8 nights in Jul 2023

2/10 Terrible

JAMES

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS GIVEN A ROOM THAT HAD NOT BEEN CLEANED, ANOTHER IN OUR GROUP FOUND MOUSE TURDS ON HER BED. IT WAS A HORRIBLE STAY. WHEN I CHECKED OUT I TOLD THE DESK CLERK THAT I WAS NOT HAPPY WITH MY STAY AND HIS RESPONSE WAS "OK". BAD DIRTY PLACE TO STAY.
Stayed 1 night in Jul 2023

6/10 Okay

Jen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The grass wasn’t mowed, the pool was out of service, in the room I had to clean the hot tub and shower because they were not clean. All shampoos were empty and there was a used bar of soap and hair in the shower. When reporting this to front desk she seemed to not understand and handed me new shampoo, conditioner and soap. We asked for extra towels and 2 hours later received them.
Stayed 1 night in Aug 2023

4/10 Poor

Kyle

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend or return.
Stayed 1 night in Aug 2023

4/10 Poor

Chris

Stayed 1 night in Aug 2023

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The A/C didn't work in our room, so we had to be moved to a different room. There, the tv remote was taped up and didn't work half the time, the bathroom smelled like BO, there was hair in the sink, and there were centipede bugs running under the bed. The bedding was yellowed and looked like it was 20 years old. The bed skirt was frayed and torn like it had been caught in the vacuum a hundred times. This place made my skin crawl and we left right away. They also charged a $100 incidentals fee which I thought was excessive.
Stayed 1 night in Aug 2023

2/10 Terrible

Joseph

Stayed 2 nights in Jul 2023

6/10 Okay

Warren

Traveled with partner
Disliked: Amenities
I
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and staff is very unprofessional. The worst hotel I ever stayed.
Stayed 1 night in Jul 2023