Cabin, 1 Bedroom | Living area
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Reviews of Heriot Bay Inn

2.5 out of 5
Heriot Bay Inn
Heriot Bay Rd., Quadra Island, BC

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 112 reviews" "
Rating 8 - Good. 37 out of 112 reviews" "
Rating 6 - Okay. 20 out of 112 reviews" "
Rating 4 - Poor. 11 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is 100 years plus in age, so the worldly charm is there, but rooms are small and the hallway needs new carpeting. Lovely yard with wicker chairs
Stayed 2 nights in Sep 2023

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Don

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was too small and cramped therefore, no coffee, no drinking glassware. Nowhere to setup a laptop. No tv or AC! Very limited amenities for the price. Would only stay there again in a pinch.
Stayed 2 nights in Aug 2023

8/10 Good

Lorraine

Stayed 2 nights in Aug 2023

10/10 Excellent

Rosann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool pub beautiful spot casual don’t expect deluxe room but ok clean small it’s a cool old inn love it been back numerous times
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Stayed 2 nights in Aug 2023

4/10 Poor

Shannon

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Parts of unit not cleaned. Washroom and kitchen in particular. Area out front has tripping hazard. Fell and seriously sprained my ankle and then saw a small girl trip while I was laying on the ground. Told the staff that the depression need to be identified, but when we returned nothing was done. No yellow paint or even a pylon. Staff didn’t ask if I was alright. Bloody bruised left leg, sprained right ankle. Not impressed and won’t go back.
Stayed 2 nights in Jul 2023

4/10 Poor

Sven

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Juanita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is lovely. The cabin was comfy but could definitely use some things like end tables and reading lights especially. The staff are exceptional and that really was nice. We enjoyed a quiet weekend but because we were there much of the time the above items would have been very handy in the cabin.
Stayed 3 nights in Jun 2023

10/10 Excellent

Breanne

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay on Quadra
Stayed 2 nights in Apr 2023

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had booked only one night but would have liked to stay for longer but we had to get home. We got a free upgrade to one of the cabins which was lovely. Juanita, the manager we dealt with, bent over backwards to be accommodating and hospitable. She made our stay special. We enjoyed the free presentation in The Pub that night of Shawn, the Rock Hound, which was very interesting and we learned something new. We will definitely go back!
Stayed 1 night in Mar 2023

10/10 Excellent

Julia

Stayed 1 night in Feb 2023

10/10 Excellent

Mary Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

jihee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent ocean view with nice wood cabin with good amenities. However, due to bad weather, WiFi service and TV were initially working poorly. Otherwise, staffs were friendly and nice.

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the one bedroom cabin. It was well supplied and nice and quiet for sleeping. Just what we needed. I would recommend staying in the cabins.
Stayed 2 nights in Sep 2022

4/10 Poor

Sibghat

Business traveler, Traveled with partner
Disliked: Amenities
No TV, coffe machine not in common area. The website said breakfast available but no breakfast. There were no glasses in the room. No instructions on early checkout
Stayed 2 nights in Sep 2022

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is a century old,if you like old heritage buildings with history on a very beautiful quiet friendly island on the coast of BC you'll love it here. Pub/Restaurant has great food lots of things to do on Quadra Island also
Stayed 4 nights in Aug 2022

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Aug 2022

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
What a unique and interesting stay. This beautiful little inn has its charms, but be clear, it should be compared to a Hostel. We loved it as it is quirky, funky, and altogether silly. We loved the records around the building and the food and the vibe were great. We laughed at how silly it was that the toilet didn't flush and there was really no hot water. Good news is you have your own washroom which sometimes you wouldn't in a hostel. I highly suggest you bring your cooler and ice as there is no fridge, and doubly be sure to bring your coffee machine as there's none in the room and none in the building. No breakfast either BUT THATS OK. The price is good, we needed to crash, we love the island, and have new stories to tell about the HBI on Quadra island.. Also if you are an early riser ask for room not above the bar...
Stayed 2 nights in Jul 2022

2/10 Terrible

Phyllis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Hugh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hundred year old hotel, so it is quaint and without some conveniences which you would have in modern hotels and motels, but it is fun and you have everything you need in a stunning waterfront environment. Presently, the dining room, which we have previously found to be excellent, is running only on weekends because of problems caused by pandemic difficulties, but the pub is open and food resources are available at the little mall just across the road.
Stayed 2 nights in Jul 2022

6/10 Okay

Beth

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Super friendly staff
Stayed 2 nights in Jun 2022

6/10 Okay

John D

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unique and historical
The rooms are ridiculously small. Except there is one suite that is nice. 125 year old building in surprisingly good condition. We didn't stay because the rooms were so very small; they must have been build for single beds. The attached pub was fun and had good food. We actually didn't stay in the Inn as the room was not very nice, just too basic and uncomfortable. But, the staff was kind enough to find us a different place to stay.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable, friendly staff.
Stayed 2 nights in Jun 2022

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022

6/10 Okay

gail

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very friendly. The rooms are very small, no air in the room so very hot to sleep in. There was no coffee service in the morning, the food and drinks were over priced. The place was clean , the grounds and scenery were lovely.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ceilidh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

6/10 Okay

Tina, Victoria

Traveled with partner
Check in was frustrating as there was a new employee left on their own way too early, struggling to learn the job on the fly. The pub food was very slow to arrive after ordering, and the wait staff seemed to lack prioritization skills; we sat at a table for 20 minutes before having someone come and offer menus, deciding instead to clean an empty table beside us while stating they would be with us shortly (no other dining guests were waiting for the table). The food was expensive for the quality and flavour. The small amount of staff seemed to be multi tasking between the pub, dining room and Inn and were pleasant and friendly. The room accommodation was small and adequate for a short term affordable stay. Be sure to request a room away from the pub if you don’t want to hear the weekend band play until late. There is no Bagged Ice available to buy onsite, and no coffee in the rooms or onsite in the morning so pack your own (two small hospitality expectations most travellers expect). Pretty waterfront setting.
Stayed 3 nights in May 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmospheric building. Very helpful and friendly staff. Beautiful location.
Stayed 2 nights in Apr 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
The hotel Over 100 years old , had such warmth to it .peace & tranquillity ,right on the water . Can’t say enough good things about the staff oozing with kindness !!! If you get the chance check out the lovely gift shop in the little mall area up the hill , really cool stuff. Can’t wait to go back
Stayed 2 nights in Apr 2022

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Mar 2022

10/10 Excellent

Bernice

Stayed 3 nights in Mar 2022

8/10 Good

Nicole

Stayed 2 nights in Feb 2022

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A great 100-Year Old ocean front inn. Rooms are small but very clean and the pub and restaurant are excellent. Super great staff! Will definitely go back again!
Stayed 2 nights in Nov 2021

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and location, friendly checkin. will return!
Stayed 3 nights in Nov 2021

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is like visiting an old English inn. I don’t go there for the WIFI. I go for the restfulness, great kayaking and hiking. Awesome for family get togethers.
Stayed 3 nights in Oct 2021

10/10 Excellent

Angela

Stayed 2 nights in Oct 2021

2/10 Terrible

PETER

Traveled with partner
Disliked: Amenities, property conditions & facilities
Inexpert repairs on bathtub faucet ment shower didn't work, toilet ran all night, bedroom blind covering had been inexpertly repaired, only covered 3/4 of window. No drinking glass in room, one bedside lamp didn't work.. But the bed was comfortable.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool old hotel. Be prepared for sticky doors, no ac. Small beds in small rooms AND temperamental water in the shower. HOWEVER, that all said - we knew this up front and the charm of the hotel and the friendly staff and great meals - not to mention spectacular location and views made it all worth while.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Eagle - great little cabing
A great little cabin and so worth the adventure! The people were so friendly! Unfortunately because of the shortage of staff there wasn't an option for breakfast, lunch and dinner. Very sad!
Stayed 2 nights in Jul 2021

8/10 Good

Bao-yi

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Amenities
Location and beauty of quadra
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heriot BayInn is a gem. It is quaint and comfy. A great location on the water. Can’t wait to go again.
Stayed 3 nights in Jul 2021

6/10 Okay

Jacqueline

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
These are older cottages in need of some care- uncomfortable bed, and very dark. The staff were not very friendly, and overall not a great place to stay at on Quadra. Definitely not worth the price they are charging
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2021

10/10 Excellent

Kevin&Antonia, Victoria.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have to say that the Inn at Herriot Bay was a real surprise. The owners who staff this place are just terrific. They go the extra mile. Cathy at reception was the perfect host. The Inn itself is full of atmosphere, reminiscent of the James Bay Inn in Victoria. The grounds and setting are truly fantastic! The main thing to know is that you will require earplugs. As with all century plus country Inns, the walls are a little thin. A small price to pay indeed.
Stayed 2 nights in Oct 2020