Ratings based on 17 Verified Reviews

3.4 out of 5
54% of guests recommend
4.1 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice hotel, not far from beach and a few resturant

Posted Oct 11, 2017
The hotel is very nice with a lot of facilities available such as 2 swimming pools, a large outdoor seating area, a bar, a pool table, a dining room and quite a few areas to sunbathe. Hotel staff were fantastic, so friendly and made us feel very welcome, especially Cristina and the young lady on reception. The hotel offers a free mini bus to Vilamoura and quarteira which was great. The only down fall was the rooms. The bathroom was quite inconvenient as the door got in the way of the toilet. Rooms were quite clean, but a little out dated, could do with being modernised. Also, we had to move rooms as there was an ant infestation next to the wardrobe in our room. The food was ok, breakfast offers a huge variety and we enjoyed it very much, however there could have been more of a variety for dinner, as there was only the option of either pizza or the buffet, and the buffet food was not up to standard, wouldn't eat it again.
2 out of 5
by A verified traveler from England

Very disappointed with this “3star” hotel

Posted Oct 1, 2017
Unfortunately our stay here wasn’t very nice, we had ants crawling through our room and bathroom, the rooms were never cleaned very well and layers of dust were found around and behind units and under the bed was even worse. The staff were lovely, apart from one or two who unfortunately let the team down and were very rude in front of customers. One staff member who came to fix a problem we had in the room was really arrogant and shrugged us off when we tried to discuss it probably because we was a younger couple. He had a very poor attitude for work and customer service. Overall not happy with our stay, and unfortunately will not return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth

Lovely hotel with good facilities.

Posted Sep 12, 2017
Pros: The cleanliness, location, staff and facilities.
Cons: Some live entertainment in the evenings.
Location: Located in southern Portugal, right on the Med. The weather is beautiful, with lovely beaches and a Marina nearby, with good restaurants and shops.
A lovely hotel with good facilities, They have a free mini bus which will take you to 2 drop off points and then return later in the day to pick you up.The hotel is very clean and the staff are nice and very helpful.I would definitely recommend it as a hotel to stay in. It has 2 swimming pools in the grounds and a tennis court. So all in all a very charming place to stay.The only thing I would say is it would be good if they had some live entertainment in the evening, like a guitar player or other instrument player.
5 out of 5
by A verified traveler

Posted Aug 23, 2017
Wonderful hotel right on the beach...however when you come off the beach behind the hotel u immediately don't feel safe and prostitutes are openly offering their services. If u venture on the beach it's watch your bag time as gangs distract you while beggars are also rife
3 out of 5
by A verified traveler from Scotland

Pleasant hotel too far away from anything.

Posted Jul 18, 2017
Pros: It was cleans and well kept
Cons: Staff more helpful. Get rid I'd set meal times. More than 3 bus trips a day provided.
Location: Well out if the way nothing to do nearby.
Hotel was clean and well kept. Swimming pool was very cold and was shut every day at 7pm. They had set meal times and you could not get anything in between these times. Evening meal was a buffet. So if you did not want a buffet you did not eat. As it was so far away from anything else you then had to get taxis to get a meal. Entertainment was poor. Staff were pleasant but not very helpful. This hotel is very nice if you want a very quiet holiday just sunbathing by the pool til 7pm.
Comment from Hotel Management
Jul 22, 2017 by Edite Barabra , Hotel Management
Thank you very much for your comment. There are some running waterings of the pool. As our description our restaurant works in Buffet, there is a snack menu if our customers want a different meal.
3 out of 5
by A verified traveler from Scotland

Nice hotel too far away from any amenities.

Posted Jul 18, 2017
Pros: It was clean and well maintained.
Cons: Get rid of the set meal times do that you can eat when you want to.
Location: Out if the way with nothing to do. Nearest place to go is about 7km.
Hotel was clean and well kept. Swimming pool was very cold and was shut every day at 7pm. Evening meal was a buffet only and not very good. So if you did not want a buffet you did not eat. As it was so far away from anything else you then had to get taxis to get a meal. Entertainment was poor and very unprofessional. This hotel is very nice if you want a very quiet holiday just sunbathing by the pool til 7pm.
Comment from Hotel Management
Jul 22, 2017 by Edite Barbara, Hotel Management
Thank you very much for your comment. There are some running waterings of the pool. As our description our restaurant works in Buffet, there is a snack menu if our customers want a different meal.
3 out of 5
Recommended
for Everyone
by A verified traveler from somerset

Quiet pleasant hotel

Posted Jul 10, 2017
1st impressions on arrival were that it appeared dated. However after encountering very welcoming, efficient staff exploring its spotless clean areas and discovering that the rooms contained everything expected and more. We developed an affection for its traditional feel. Free shuttle service was provided to Quateria and Villamora several times during the day. The food that we ate on site was well cooked and presented.
Comment from Hotel Management
Jul 15, 2017 by Barbara, Hotel Management
Thank you very much for your comment. We will continue to do our very best so that we can provide our clients with a good holiday experience. We hope to get you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from east midlands

Nice hotel for relaxed time not near beach bt good

Posted May 28, 2017
Second visit to this hotel on all inclusive good value good food ideal for chilled trip daily free transport to two local resorts only dissapointment was reduced entertainment on this visit
Comment from Hotel Management
Jul 15, 2017 by Barbara, Hotel Management
Thank you very much for your comment. We hope to get you back soon.
5 out of 5
by Christine

Posted May 26, 2017 on Hotels
A friendly and comfortable hotel
Comment from Hotel Management
Jul 15, 2017
Thank you very much for your comment. We hope to get you back soon.
3 out of 5
by A verified traveler

Staff not very friendly

Posted May 22, 2017
Staff rarely smiled , no interaction with you at all.