Ratings based on 725 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 9, 2018
It’s in a good location close to everything, but the bed was hard
5 out of 5
by A verified traveler

Posted May 5, 2018
Nice location, very good place for the price. Excellent service. Quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palestine

Location is perfect

Posted Apr 8, 2018
Room was good, clean, location is perfect. Some of the staff were a bit passive.
Comment from Hotel Management
Apr 14, 2018 by François, Hotel Management
We thank you for your positive feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern California

Central and comfortable

Posted Apr 7, 2018
Very comfortable room. Bathroom is separate from sleeping quarters. Very friendly staff.
Comment from Hotel Management
Apr 14, 2018 by François, Hotel Management
Thank you for taking the time to provide us with your valuable feedback regarding your stay at Citadines Sainte-Catherine Brussels We were delighted to learn that your overall experience, except for the Internet service, was good and that you felt welcomed. At the same time, we are happy to have met your expectations in terms of service and quality standards.
5 out of 5
by A verified traveler

Clean & great area!

Posted Feb 19, 2018 on Hotels
Great place to stay! This area of Brussels is near everything with lots of good restaurants and bars. Very clean and modern.
Comment from Hotel Management
Feb 25, 2018 by François, Hotel Management
Thank you for your feedback!
5 out of 5
by A verified traveler

Great Location!

Posted Jan 29, 2018 on Hotels
The location was great and the rooms are clean and well maintained. The staff especially the morning front desk representative was very helpful and informative. We will definitely go back!
Comment from Hotel Management
Feb 25, 2018 by François, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Families
by A verified traveler

Apartment Stay

Posted Jan 2, 2018
Pros: Location, safe and secure environment
Cons: Breakfast offering and quality does not justify the price.
Location: Walking distance to almost everything. Supermarket is 1 minute walk to grab food for cooking, etc.
Perfect location in December as Christmas markets are just steps away. Room is big with complete kitchen equipment. Toilet commode is separate from sink and shower. Towels are thin and need some replacing. Elevator is relatively big for Europe. Staff exceeds expectations.
Comment from Hotel Management
Jan 3, 2018 by Silvia, Hotel Management
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. The staff is glad to hear about your satisfaction. We hope to see you again.
4 out of 5
by Shaun

Great location in Brussels

Posted Dec 18, 2017 on Hotels
Nice hotel located in a great location. Close to everything. The Christmas markets were right outside the front door.
Comment from Hotel Management
Dec 21, 2017 by Julie, Hotel Management
Thank you very much for this nice feedback, we are glad to learn you enjoyed your stay and the Christmas market. We hope to see you again in Brussels. Silvia
5 out of 5
by A verified traveler from Alexandria, VA

Great room, location, helpful staff

Posted Nov 7, 2017 on Hotels
Enjoyed my stay here. Room was roomy with lots of storage space and mini kitchen, good shower. Better than average wifi. Great location on quieter street and next to metro stop, easy walking distance to most points of interest. Friendly staff went out of their way to assist me with my travel plans. Only negative would be that the floors are not carpeted so I could hear chairs being dragged across floor in nearby rooms. Would stay here again.
Comment from Hotel Management
Nov 12, 2017 by Julie, Hotel Management
Thank you very much for your review, we are glad to learn that you passed a nice stay with us and that you enjoyed our ideal location. We will share the compliments with the rest of the staff. We look forward to seeing you again.
4 out of 5
by Erik

Posted Nov 1, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017 by Julie, Hotel Management
Thank you for your feedback, we are glad you passed a good stay with us.