Ratings based on 172 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 14, 2018
Comment from Hotel Management
Jun 17, 2018 by Front Office, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Good hotel with free airport shuttle

Posted Jun 6, 2018
The hotel was exactly what we needed after 10 days in various Italian cities and hotels, some of which were quite small and warm due to no A/C. Friendly staff at check in, clean room with comfortable queen bed, spacious bathroom and glorious cold A/C! Walking distance to the sleepy small town with a couple of restaurants (Ristorante Pizzeria was delicious!) and a beautiful bell tower (go to the top for a gorgeous sunset view!) Overall, simple, clean, comfortable, and reasonably priced. Their shuttle took us to airport the next day, which was nice instead of having to call a cab. Would definitely recommend for an overnight stay when you are flying home the next day!
Comment from Hotel Management
Jun 17, 2018 by Front Office, Hotel Management
Dear Mrs Jenna Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
3 out of 5
by A verified traveler from USA

Posted May 20, 2018
The hotel staff was friendly. Centered in a residential area, very quiet. Near a grocery store and other restaurants. Check out the gelato shop off via Noviembre...AMAZING. About a 10 minute walk from the hotel to the train.
Comment from Hotel Management
May 25, 2018 by Front Office, Hotel Management
Dear Mr Evan, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
4 out of 5
by A verified traveler from Vancouver, Canada

Posted May 18, 2018
Staff were friendly and helpful. Room was OK. Hotel was 15 minutes drive from airport. It had a shuttle to airport that I did not use. If you drop your rental car at airport, you may want to fill your tank in the hotel area before leaving. Airport gas station was under repair, in May 2018, and there was not any gas station in my way to airport.
Comment from Hotel Management
May 25, 2018 by Front Office, Hotel Management
Dear Mrs Alireza, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2018
Value for money, friendly staff, generous breakfast and free airport shuttle
Comment from Hotel Management
Apr 15, 2018 by Front Office, Hotel Management
Dear Guest, thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great experience

Posted Apr 5, 2018
Convenient shuttle to and from airport. Very friendly and helpful stuff. Good places to eat great Italian food nearby
Comment from Hotel Management
Apr 9, 2018 by Front Office, Hotel Management
Dear Mrs Itena, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
4 out of 5
by A verified traveler

Recommended near airport.

Posted Mar 19, 2018 on Hotels
Very good hotel. Easy to find, near highway but in a quiet neighboourhood. Nice supermarket just out of hotel, gas station one min. drive. Easy to reach Marco Polo Airport with a short drive without toll. Nice and clean room, comfortable, very clean, standart bathroom. Breakfast is served from 07.00... so couldn't get it...maybe will improve and start early for guests before flights...Recommended anyway!
Comment from Hotel Management
Mar 22, 2018 by Front Office, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas nevada

Posted Mar 19, 2018
i couln’t turn on the air conditioner. the faucet in the bathroom was like old and the wall was some out of paint behind the bathtub. other than that the hotel was really nice. away from everywhere but was comfy, clean and really nice.
Comment from Hotel Management
Mar 22, 2018 by Front Office, Hotel Management
Dear Mr Mike, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 22, 2018 on Hotels
Comment from Hotel Management
Mar 17, 2018 by Front Office, Hotel Management
Dear Mrs Jacqueline, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
5 out of 5
by A verified traveler

Posted Dec 5, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2018 by Front Office, Hotel Management
"Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards