Ratings based on 136 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Reasonably priced hotel close to.airport

Posted Nov 1, 2017
The staff was nice and.accommodating . The on site restaurant had good food and attentive
Comment from Hotel Management
Nov 5, 2017 by Front Office, Hotel Management
Dear Mr Mab Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Clean but vey far from Venice

Posted Oct 29, 2017
This hotel is very clean and breakfast is majestic. However is very far from Venice. You need to take train to go to Venice which is time consuming.
Comment from Hotel Management
Oct 31, 2017 by Front Office, Hotel Management
Dear Mr Emry Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida USA

Great hotel close to train to Venice

Posted Oct 16, 2017
Our second stay at this hotel! Great breakfast! Great staff! Only complaint, the beds are very firm.
Comment from Hotel Management
Oct 19, 2017 by Front Office, Hotel Management
Dear Mr Robin, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
4 out of 5
Recommended
for Couples
by A verified traveler

Clean and close to train

Posted Oct 13, 2017
Pros: Cleanliness
Location: Not much to do in the arrea
Hotel was clean and inviting. Breakfast was not to my liking
Comment from Hotel Management
Oct 19, 2017 by Front Office, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

Good Location

Posted Oct 2, 2017
Hotel is good. Rooms need a major updating . It's 15 minutes from the airport and about a 10 Minute walk to the train. You can take a 30 minute train ride right into the main station in Venice on the Grand Canal. Very convenient. Staff is very helpful. I would stay again for sure for location and the area surrounding is lovely.
Comment from Hotel Management
Oct 5, 2017 by Front Office, Hotel Management
Dear Mr Terri, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Service is good,so does breakfast. Staff is friendly.
Comment from Hotel Management
Oct 2, 2017 by front office, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
I tried to cancel 1 of the 4 rooms I had booked because my husband was in critical care in hospital. But they had no compassion for our grave perdidament. So no I am in no state of mind to give a rating to Expedia or Airvenice Best Western!!! I think there should be exceptions to life threatening situations. Jill George
Comment from Hotel Management
Oct 5, 2017 by Front Office, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. We would like to remind you that when you checked in, you did not tell us about your husband's critical condition, you just told us that your husband could no longer arrive. If you had better explained the situation, we would have provided the best solution. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Boise ID USA

The town is beautiful for an evening stroll...

Posted Sep 15, 2017
Pros: The staff were exceptionally nice and helpful.
Location: Walk through the town and stop in at the small stores for a bite to eat.
More than just having a welcoming room with a wonderful bed, this hotel offers a fabulous town that is especially nice for an evening stroll. Get out of the room and get some fresh air before calling it a night!
Comment from Hotel Management
Sep 15, 2017 by Front Office, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great hotel!

Posted Sep 11, 2017
Booked this hotel after arriving in Venice to begin our 2 month tour of Europe. The staff was excellent and helpful. The hotel is very convienent to the train station (10 min walk)so we were able to go into Venice for €3.40 each way. They have a breakfast buffet for €4.00 If you pay upon Check in. We over slept (still on EST USA)and missed it, but the staff fixed us a bag of goodies to go! Staying again before we leave!
Comment from Hotel Management
Sep 14, 2017 by Front Office, Hotel Management
Dear Mr Robin, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island, BC Canada

Overnight before flying out

Posted Sep 8, 2017
Nice, quiet, very small evening restaurant of about 6 tables, fantastic breakfast buffet. Free shuttle to the airport.
Comment from Hotel Management
Oct 13, 2017 by Front Office, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best regards