Ratings based on 1,088 Verified Reviews

4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice discovery

Posted Feb 3, 2017
Pros: Nice and cozy.
Cons: Nothing
Location: Located nearby all services. Only 15 minutes from downtown Quebec City.
First time and I will return. You must try their restaurant. Excellent overall.
Comment from Hotel Management
Feb 6, 2017 by Veronique -Front Desk, Hotel Management
Dear client, Thank you for completing our survey regarding your recent stay. It is a great pleasure to hear that you had a wonderful time in our hotel. Be sure that we will forward your comment to the entire team and to the restaurant as well. See you on a next trip. Have a great day
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Posted Feb 2, 2017
A very nice hotel and very clean. The hotel staff is very helpful and polite.
Comment from Hotel Management
Feb 6, 2017 by Veronique - Front Desk, Hotel Management
Dear Client, Thank you for completing our Survey, we are more than happy to hear that you enjoyed your stay. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Close to Hotel de Glace

Posted Jan 31, 2017
The staff was very kind and helpful. The bed and room in general was very well done. The showers were something I won't forget
Comment from Hotel Management
Jan 31, 2017 by Veronique - Front Desk, Hotel Management
Dear client, thank you for completing our Survey. We are happy to hear that you had a wonderful time in our hotel. Have a great day see you on your next trip to Québec.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice clean hotel

Posted Dec 20, 2016
For longer stay would prefer washroom to be a bit bigger with a full closing shower door but for one night stays it's fine.
Comment from Hotel Management
Dec 22, 2016 by Veronique - Front Desk, Hotel Management
Dear client, thank you for completing our Survey regarding your recent stay. Have a wonderful day .
4 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Nice rooms decent price no military discount

Posted Dec 5, 2016
No issues. Room was nice and bathroom was newly redone, very nice.
Comment from Hotel Management
Dec 6, 2016 by Veroniq, Hotel Management
Dear client, thank you for completing our survey. It was a great pleasure to welcome you. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2016
Very clean and updated. Beds on the soft side. Corridor slightly noisy with kids around.
Comment from Hotel Management
Nov 15, 2016 by Véronique - Front Desk, Hotel Management
Dear client, thank you for completing our survey. It was a great pleasure to welcome you. See you on your next trip to Québec. Have a wonderful day.
5 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
I have stayed at this hotel multiple times and will continue to do so as it is very clean and the location is great. Only issue was that the temperature does not go below 68 degrees in the room so it was stifling at night and as we were on the 1st floor, we could not keep the window open.
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear client, thank you for completing our survey, it was a pleasure to welcome you. See you next time and have beautiful weekend. Véronique Front Desk.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Perfect boutique hotel

Posted Nov 7, 2016
Location: H&M, Walmart, Marshalls, etc...Starbucks...Metro supermarket...lots of restaurants
This is our second stay here. It is perfect in so many ways. The staff are super friendly & polite and the check-in process swift. The deposit required is $50 for a stay, which seems reasonable. The amount of deposit should always be clearly stated on the Expedia site as this can vary enormously...& because it can take 2-5 days before the money is re=credited to your account (your bank's fault, not hotel's!). Anyway, the rooms are lovely, with a large balcony too. The beds are so comfortable & the whole feel is modern boutique style...a bit like the W hotels, with artwork and a cool feel. The bathrooms are small but really new and the all glass shower has the most amazing water pressure and a sunflower head above. The rooms are quiet, unless you have loud people in the corridor...but it did not happen but once and then only in the morning: not the hotel's fault, just inconsiderate people...this can happen anywhere, however much you pay!The rooms & bathroom were so clean...& the staff really helpful...extra towels no problem! The restaurant on the premises smells delightful & provides an extra amenity...however, with the city nearby, we headed into town! There are multiple routes into town...which only takes about 15 minutes. This hotel is in a quiet part away from the main road...no road noise at all...and no noisy places around the location...PERFECT
Comment from Hotel Management
Nov 8, 2016 by Veronique, Hotel Management
Dear client, WOW ! thank you for the beautiful comments,I will be more than please to share them with the entire team! It was a pleasure to welcome you ! see you on your next trip. Have a wonderful day. Véronique Front Desk
5 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Very happy with stay. Would recommend.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear client, thank you for completing our survey. We a re happy to hear that you had a great time in our accomodation. Have a wonderful day. Veronique - Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveler

great base for visiting old Quebec City

Posted Oct 28, 2016 on CheapTickets
Location: easy access off highway
very comfortable, clean and modern room just a simple 10 minute drive to the Old City
Comment from Hotel Management
Oct 31, 2016 by Veronique Front Desk, Hotel Management
Dear client, it was a pleasure to welcome you, have a wonderful day and see you soon.