Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney, ns

Beautiful hotel, great facilities

Posted Aug 23, 2015
Really nice condo style hotel. Allows pets and even gave my dog a bag of treats! Friendly staff as well; when the elevator wasn't working, the lady at the front desk offered to bring out cooler up the 4 flights of stairs, which was really nice because we had many bags. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location for skiing

Posted Aug 22, 2015
Cleaners on 3rd floor which I was staying must do better job , people on receptions were very nice very friendly 5⭐️ for them . Hotel is old but clean I would recommend to stay in this hotel just for relaxing vacation it's not far from the downtown of Quebec City
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 22, 2015
Unhelpful reception staff. Toilet pan was loose. Freezer section of fridge was full of ice and should have been defrosted. The second room we booked had a leak from the toilet cistern and on our last night we could not gain access to our room. After some time the lock was replaced(took place after 9:30pm.)
4 out of 5
Recommended
for Everyone
by A verified traveler

great room

Posted Aug 21, 2015
liked the experience at the hotel, although i paid twenty dollars to get a suggested upgrade.
5 out of 5
Recommended
for Couples
by A verified traveler from Pennsylvania

Beautiful Hotel at base of ski mountain

Posted Aug 21, 2015
Pros: the room and comfortable beds
Cons: sidewalks and steps in back are worn
Location: near Falls
Upgraded to newly refurbished room-Very comfortable beds, quiet summer retreat!
2 out of 5
by A verified traveler

Outdated dirty with facilities in poor condition

Posted Aug 19, 2015
The setting was beautiful however the building conditions were old outdated and in poor condition with no activites. The game room was in awful condition.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Nice overall facility but room overpriced/ dirty.

Posted Aug 17, 2015
Great location, beautiful views. Lots to do. We paid more to stay than we did for a beautiful hotel we stayed at on the weekend in Quebec City. We were really disappointed in our room. The furnishings were very old and in disrepair and the room, particularly the bathroom, were dirty - actual dirt on the floor. The restaurant was very good and the staff kind, but when we opened got to our room and discovered the room next door was blocked with tape for construction and the hallway darkened and construction outside our deck, we called the front desk and were told that was the last room in the hotel. For the price we paid, this was unacceptable.
5 out of 5
Recommended
for Families
by A verified traveler from Tokyo, Japan

Nice hotel/condo with lots of entertainments

Posted Aug 14, 2015
Pros: There are lots of entertainments.
Cons: Should renovated all of the rooms.
Location: Mountain biking, hiking, tightrope walking, swimming pool and jacuzzi, sauna, skiing, etc.
We stayed there in August, and enjoyed its swimming pool and jacuzzi. There are also some excellent hiking courses. All of them are kids-friendly. We would definitely like to go back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salaberry-de-Valleyfield

Très bien situé pour le plein-air

Posted Aug 13, 2015
Pros: La polyvalence des lieux: près des activités sportives et au retour, on profite des installations. Lit très confortable. Cuisinette.
Cons: Lourdeur de la couette malgré la climatisation au maximum.
Location: Canyon Mont Sainte-Anne, randonnée en été, ski en hiver. Visite de la ville de Québec.
Directement au pied des pentes, très près du Canyon du Mont Sainte-Anne et d'une excellente micro-brasserie, équipé d'une cuisinette très pratique en famille. Installations fort appréciées pour la détente (spa, piscines).
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Close to the outdoors

Posted Aug 11, 2015
Pros: Friendly staff. Close to outdoor activities
Cons: Rooms to be renovated. Carpets in hallway to be changed
Location: Canyoing, hiking, agrotourism, art galleries
Stayed only one night. Staff is very helpful. Game room could be renovated and more games added (ex. card table, society games). Kids should not be asked to pay for their games in the game room.