Ratings based on 217 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
The location is perfect for ski in ski out, with direct access to the mountain and easy ski storage and prep area. Rooms are very comfortable and clean (we stayed in the renovated ones). Facilities (like the spa, pool) and exterior building appearance require a renovation to offer a true 4 star experience, the restaurant room and service are good, we wish fooid was better with fresher ingredients (ex:french fries seemed cooked from frozen), but not overpriced. We will go back
Comment from Hotel Management
Jan 22, 2017 by Emilie, Front Desk, Hotel Management
Thank you for your good words! We appreciate to know that you had a great stay with us. We hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, Ontaio

Good hotel.

Posted Jan 8, 2017
Pros: Outdoor spa, beds and sauna.
Cons: Rooms could be updated.
Location: Great access to ski hill.
Great access to ski hill with walkout to gondola. We enjoyed the outdoor spa, sauna and pool. The kitchenette was adequate and beds were comfortable. The only complaint was room was dark and needed updating. We would stay here again if the room rate is discounted.
Comment from Hotel Management
Jan 8, 2017 by Emilie, Front Desk, Hotel Management
Thank you for your comment. We are pleased to know that overall you enjoyed your stay with us. We are in the process to update our rooms. In a few years, we hope to offer a modern hotel with new facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel few steps away from the slopes

Posted Jan 5, 2017
Having access to the lobby with an amazing fireplace, hot chocolate, marshmallows and cookies is simply the perfect after day of skiing
Comment from Hotel Management
Jan 7, 2017 by Emilie, Front Desk, Hotel Management
Thank you for your good words. We are pleased to know that you had a great stay with us.
2 out of 5
by A verified traveler

Posted Jan 3, 2017
for a tiny bit less I paid through Expedia I got significantly substandard room. See other rooms along the hall to realize other rooms have armchairs nicer furniture etc.. Use Expedia and one may end up in a basement.
Comment from Hotel Management
Jan 7, 2017 by Emilie, Front Desk, Hotel Management
We have different type of rooms on Expedia, but we have to use their platform, which can be different from ours.
4 out of 5
Recommended
for Couples
by A verified traveler from Harrisburg, PA

Practical and comfortable

Posted Dec 29, 2016
Pros: A great area for winter activities
Cons: Easier instructions on accessing transportation to get to cross country skiing. However the staff bent over backwards to obtain transportation for us
Location: The location was great and activity was very good and better preparation on our part will make the next trip even better.
Staff was very helpful in accessing winter activities
Comment from Hotel Management
Dec 30, 2016 by Emilie, Front Desk, Hotel Management
Thank you for your comments. We appreciate them. We do our best to make sure your stay with us is as good as possible. If you need a transport to the cross country skiing station, never hesitate to ask us. We will make sure to bring you there one way or another.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place to stay

Posted Oct 11, 2016
Everything is top notch. Room was spacious and beautiful. Store and dining options were excellent for convenience. Everything about this place is excellent.
Comment from Hotel Management
Nov 27, 2016 by Émilie, Hotel Management
Thank you for your good words. It is always appreciated!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Unexpected upgrade made our trip extra special!

Posted Oct 11, 2016
Pros: The upgrade was a huge bonus! The renovations are modern, chic, and comfortable.
Location: The location is breathtaking and within short drive to Canyon Sainte-Anne, Basilica Sainte-Anne du Beaupre, Isle de Orleans, and Quebec City.
When we arrived at this resort, we were given an upgrade from a studio to a condo. For a family of 4 (2 kids) the extra space, separate bedrooms, and 2 bathrooms made this trip more enjoyable for all of us. The hotel was very clean and quiet. The staff was courteous and attentive. The distance from the city was perfect for us because we wanted to experience both the city and surrounding area. There were great eating options nearby. We will be back again!!
Comment from Hotel Management
Nov 27, 2016 by Émilie, Hotel Management
Thank you for your goods words. We are pleased to know that you had a good stay with us. Hopefully we will see you soon. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Nice hotel for kids

Posted Aug 30, 2016
No pool view as promised No view really for anyone...
Comment from Hotel Management
Sep 30, 2016 by atremblay, Hotel Management
Bonjour Ed, Thank you for taking the time to write your review. We are sorry to eared that you didn't had the view you want. We are looking forward to welcoming you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a nice location.

Posted Aug 28, 2016
Great place for a family getaway. The location offers lots to do outdoors.
5 out of 5
Recommended
for Everyone
by A verified traveler from mississauga

Overall nice hotel

Posted Aug 17, 2016
Nice pool. There were some construction and too noise.