Ratings based on 232 Verified Reviews

3.2 out of 5
66% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2015
The lobby was very nice the rooms were not as nice
1 out of 5
by A verified traveler

Posted Oct 2, 2015
Room not clear, door look is nor working properly
2 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Quebec hotel

Posted Oct 1, 2015
Pros: The front desk staff.
Cons: Rooms need updating.
Location: This hotel is near shopping, but, if you're interested in Old Quebec, other hotels are closer but cost more.
Nice hotel with helpful staff, however the breakfast staff were disorganized and people had to wait for clean tables.The blankets in room were worn and one had a hole in it.
4 out of 5
Recommended
for Everyone
by A verified traveler

A good one

Posted Sep 21, 2015
Cons: Cleanning the grid of fan in the bathroom
Location: Goog
Good, Good, Good, Good, Good, Good, Good, Good, Good, Good, Good, Good, Good, Good, Good, Good
Comment from Hotel Management
Oct 7, 2015 by Maggie, Hotel Management
Thank you !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Sep 19, 2015
Just fine our room has fairly space a/c was working properly. Just one comment tv shows should have english audio for an option.
3 out of 5
Recommended
for Everyone
by A verified traveler from France

good hotel for the price

Posted Sep 16, 2015
Pros: The staff was helpful. There is a parking and an indoor pool (and a sauna, which I didn't use).
Cons: It could be cleaner and remodeled in some areas.
We had a car, so it was easy for us to drive down town and back. The hotel has a parking. I liked my stay. On my request, the staff took the time to find a room ont the first floor for me, eventhough they were completly booked. The breakfast was good, if not included. There is a restaurant. We ate there one evening and it was good enough for the price.
Comment from Hotel Management
Sep 18, 2015 by Maggie, Hotel Management
Hello Christine, Thank you so much for this great evaluation. We hope to see you again whenever you come back to Quebec City ! Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

ok

Posted Sep 14, 2015
Pros: nothing special
ok for the price nothing special. was close to major highway.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Hotel ok for a short stay

Posted Sep 8, 2015
Surrounded by highways and nothing in walking distance. However, clean, calm and accessible. Exactly what we were looking for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2015
Clean and very good location has all the things you need for a reasonable price
Comment from Hotel Management
Sep 10, 2015 by Maggie, Hotel Management
Thank you for your great evaluation !
2 out of 5
by A verified traveler from Upstate NY

Not impressed

Posted Aug 31, 2015
Cons: Better lighting in back parking area. Rooms need to be updated. Someplace to get a meal woulld help a great deal.
Location: Quebec City approx 15 minute drive.
The lobby was clean and bright. We arrived after 8pm and had not had dinner. I was able to get a sandwich from the bar, but the next night when we wanted to eat we were rudely told to go to the front desk and they could give us takeout menu's. Front desk was not helpful at all, as "someone had taken almost all the menu's". Luckily we found a Subway sandwich shop on our own. The room-old, bed uncomfortable, bathroom outdated and small. Sink was not in bathroom. Air conditioner was working properly, would loudly come on for approx 30 second and shut off. Parking the first night-we had to park in a dark area of lot and walk to lobby. Second night we were lucky to get closer parking. There was a conference being held and we had to weave our way through people to get to the corridor to our room.