Ok Hotel, nothing special, just to sleep and go
Posted Jul 22, 2014
Hotel ok, staff were terrible. I had a reservation, the check in time for this hotel is 3 p.m., I arrived at 4 and a girl working, told me that she is not sure if my room is ready!, but gives me the keys anyway... not professional approach..
Comment from Hotel Management
May 16, 2015 by cn337, Hotel Management
Thank you for your review. I am sorry that the service you received at Reception was not up to the standard that you should expect or that we strive to offer. You are right, check in time is after 3 p.m.. We will take the opportunity to address this with the front desk team . We appreciate your comments and hope to welcome you back again. SIncerly, Genevieve Gauvin, Assistant General Manager