Ratings based on 1,013 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Montreal, Quebec

Mediocre Hotel

Posted Nov 26, 2016
Pros: I liked the beds and pillows. Friendly staff and cleanliness.
Cons: The elevators system. It's a deterrent and I may not return cause of this. When the hotel is busy and full.. the congestion in hallway is problemati
Location: Location and views are great. Super easy to get around.
The elevator system was inadequate - always having to switch from the lobby floor and the escalators were too narrow making passing another person impossible. The hotel heating system in the room was always running, never stopped - it was incessant. Kept me awake. The exterior front of the hotel is run down.. the walk way stones/bricks are broken and the entrance is outdated. The 70's look is outdated.
5 out of 5
by A verified traveler from Lebanon

Very good hotel, clean and comfortable

Posted Nov 17, 2016
I had a good stay, everything was just perfect! Couldn't ask for more!
Comment from Hotel Management
Nov 19, 2016 by Elaine A, Hotel Management
Good day LK, Thank you for taking the time to share your experience at the Delta Quebec. We look forward to welcome again in the future
4 out of 5
by A verified traveler

Posted Oct 14, 2016
Pros: Le personnel est attentif
Location: Bien situe dans le vieux quebec
Accueil très sympathique, cadre agréable. Le personnel est très sympathique, serviable et vous aide en cas de besoin dans vos visites. La chambre spacieuse, salle de bain prope. beaucoup de rangements. Les moins : la piscine qui pour moi etait correct.
Comment from Hotel Management
Oct 18, 2016 by Caroline, Hotel Management
Bonjour, Nous sommes heureux de lire que votre séjour a été agreeable et que la chamber vous ait plu. Nous vous remercions pour votre commentaire et nous espérons vous accueillir de nouveau bientôt.
5 out of 5
by A verified traveler from Victoria, BC

Posted Oct 7, 2016
Location: Everything is nearby, albeit the strolls are hilly, especially on the way home from the riverside area!
Though we had initially been looking for a smaller boutique hotel in the Quartier Champlaign, the Delta turned out to be a great choice: ideally located, as in walk to everywhere in Old Quebec; very comfortable; pleasant, efficient staff; breakfast buffet an exceptional value for the price. On the day we left for our trip back to Victoria, the taxi service was on strike. Quite a shock! However, the efficient desk folks helped us register for Uber, a driver picked us up in 15 minutes, and we made our connection with time to spare, and caught the magnificent display of fall colours along the way.
Comment from Hotel Management
Oct 9, 2016 by Caroline, Hotel Management
Good day, We are please to read that you had a great stay and our staff made a difference during your stay. We would like to thank you for your comment and we hope to host you again.
3 out of 5
by A verified traveler from NJ

Mostly a good experience in a very good location.

Posted Sep 6, 2016
Pros: Location. Food.
Cons: Valet.
Location: Near Grand Allee, and the old city. Easy walks to both
For the most part things were fine, but we did have some issues. The second night there the air conditioning unit, even when set to off, whistled like a tea kettle for hours on end. They did fix it and we had no other bad nights. The Valet service was very unorganized. They say call 5 or 10 minutes before you need your car. But numerous times no one picked up there so it bounced to the front desk. You tell them no one is picking up at Valet and they transfer you right back to Valet, where no one picks up again and you go back to the front desk... On the last day there was no valet service as they were on strike and we were only told this when we turned up to get our car. They told us we had to take our bags into the garage where they park the cars ourselves.
Comment from Hotel Management
Sep 8, 2016 by Rejeanne, FOM, Hotel Management
Thank you for allowing us to read your feedback from your recent stay. Your comments and opinions are crucial to making the hotel better for our guests. Rest assured they will be passed along to the appropriate departments. Sincerely,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
4 out of 5
by Philip from Toronto, Canada

Convenient Quebec City stay

Posted Aug 30, 2016 on Hotels
Great location and affordable hotel. Clean, up to date room.
5 out of 5
by A verified traveler

Posted Aug 26, 2016
Pros: Location. Our room was spacious and nicely done and immaculate.
Cons: Better Lounge chairs at the pool.
Location: Very near Grand Allee. Down the block to the old city.
We had a wonderful time. We don't speak French, but it was not a problem. Staff would change over to English as soon as they heard us speak. Great location.
5 out of 5
by Francois

This traveler left a rating score only Posted Aug 22, 2016 on Hotels
5 out of 5
by Patrick from Belgium

Excellent hotel

Posted Aug 19, 2016 on Hotels
Overall excellent hotel, well located near the city centre. The only minus is the noise from the AC; even off there is noise from outside buildings). Also the hotel is not well indicated: even right in front of it, it seems an ordinary office building (which it also is), lacking the visible markings of a hotel. My GPS incidentally could not find it (house number pointed at another building). But breakfast and room comfort (apart from noise) were excellent and staff friendly.