Ratings based on 374 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Well situated and clean

Posted Dec 10, 2016
The hotel was well situated- walking distance to the old city and lots of shops and restaurants. Room was clean and comfortable. I found the parking charge pricey at $24. I was disappointed with the check in though. I waited more than 15 minutes before it was my turn to check in. I had made a reservation and paid in full for a family of 5 (2 adults & 3 kids) about 2 weeks prior. At check-in I was informed there would be a surcharge of $60 for the 3 extra guests. I refused to pay and asked to speak to the manager. In the end, i didn't have to pay the surcharge as the 3 additional guests were children but the whole situation took about 20 Minutes to resolve. This was disappointing but the hotel was nice overall.
3 out of 5
by A verified traveler from Montreal, Quebec

Mediocre Hotel

Posted Nov 26, 2016
Pros: I liked the beds and pillows. Friendly staff and cleanliness.
Cons: The elevators system. It's a deterrent and I may not return cause of this. When the hotel is busy and full.. the congestion in hallway is problemati
Location: Location and views are great. Super easy to get around.
The elevator system was inadequate - always having to switch from the lobby floor and the escalators were too narrow making passing another person impossible. The hotel heating system in the room was always running, never stopped - it was incessant. Kept me awake. The exterior front of the hotel is run down.. the walk way stones/bricks are broken and the entrance is outdated. The 70's look is outdated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Very good hotel, clean and comfortable

Posted Nov 17, 2016
I had a good stay, everything was just perfect! Couldn't ask for more!
Comment from Hotel Management
Nov 19, 2016 by Elaine A, Hotel Management
Good day LK, Thank you for taking the time to share your experience at the Delta Quebec. We look forward to welcome again in the future
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Posted Oct 7, 2016
Location: Everything is nearby, albeit the strolls are hilly, especially on the way home from the riverside area!
Though we had initially been looking for a smaller boutique hotel in the Quartier Champlaign, the Delta turned out to be a great choice: ideally located, as in walk to everywhere in Old Quebec; very comfortable; pleasant, efficient staff; breakfast buffet an exceptional value for the price. On the day we left for our trip back to Victoria, the taxi service was on strike. Quite a shock! However, the efficient desk folks helped us register for Uber, a driver picked us up in 15 minutes, and we made our connection with time to spare, and caught the magnificent display of fall colours along the way.
Comment from Hotel Management
Oct 9, 2016 by Caroline, Hotel Management
Good day, We are please to read that you had a great stay and our staff made a difference during your stay. We would like to thank you for your comment and we hope to host you again.
3 out of 5
Recommended
for Families
by A verified traveler from NJ

Mostly a good experience in a very good location.

Posted Sep 6, 2016
Pros: Location. Food.
Cons: Valet.
Location: Near Grand Allee, and the old city. Easy walks to both
For the most part things were fine, but we did have some issues. The second night there the air conditioning unit, even when set to off, whistled like a tea kettle for hours on end. They did fix it and we had no other bad nights. The Valet service was very unorganized. They say call 5 or 10 minutes before you need your car. But numerous times no one picked up there so it bounced to the front desk. You tell them no one is picking up at Valet and they transfer you right back to Valet, where no one picks up again and you go back to the front desk... On the last day there was no valet service as they were on strike and we were only told this when we turned up to get our car. They told us we had to take our bags into the garage where they park the cars ourselves.
Comment from Hotel Management
Sep 8, 2016 by Rejeanne, FOM, Hotel Management
Thank you for allowing us to read your feedback from your recent stay. Your comments and opinions are crucial to making the hotel better for our guests. Rest assured they will be passed along to the appropriate departments. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2016
Pros: Location. Our room was spacious and nicely done and immaculate.
Cons: Better Lounge chairs at the pool.
Location: Very near Grand Allee. Down the block to the old city.
We had a wonderful time. We don't speak French, but it was not a problem. Staff would change over to English as soon as they heard us speak. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located

Posted Aug 14, 2016
Enjoyed the stay with location easy and accessible to everything
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great location, clean friendly hotel.

Posted Aug 12, 2016
We made reservations last minute so many of the 'charming' little boutique hotels were booked. Was lucky to find the Delta still had rooms and was in a good location. Was happily surprised that the hotel was visible (high rise) from many locations do my two teenage sons could locate it quickly! it was super friendly and clean and the survive was amazing. It lacks a welcoming lobby- and is a bit cold as far as decor goes but totally fine! I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary AB

Convenient clean hotel outside of old town

Posted Aug 9, 2016
Our family with teenage girls stayed here for 4 nights. It is a 5 minute walk to the gate of the old town. Room was clean and spacious. Great idea having reading lights at corners of bed - very helpful. Would have liked an inroom safe but there was a safe at the front desk. Staff at front desk and esp. at the door were very pleasant and helpful. Rollaway cot was comfortable. Good blackout blinds. Air conditioning a little difficult to control as it didn't turn off unless we turned it off or set it to a temp of 24. Close to 2 main strips of restaurants. We would return if we stayed outside the old town but would still prefer the location of being in the old town.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicopee ma

Very nice walking distance to old Quebec

Posted Aug 9, 2016
Awesome hotel very clean hotel close to old Quebec