Ratings based on 3,235 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to restaurants and shops!

Posted May 23, 2017
Great place to go for our Anniversary...close to great shops and restaurants! Hop on Hop off bus was just outside the hotel!
Comment from Hotel Management
May 23, 2017 by Patricia C., Hotel Management
Dear Anonymous, What a delight to read your review. We are so pleased you enjoyed your stay, Thank you for these wonderful comments and we look forward to your next visit. Sincerely, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel recommended by a neighbor

Posted May 20, 2017
Everything was great. No glitches, east check-in and out staff very friendly and accommodating. Everything within walking distance. Only thing was consierge was busy in the phone and. Pukdnt help us. The front desk girl stepped in and answered our questions.
Comment from Hotel Management
May 20, 2017 by Patricia C., Hotel Management
Dear Anonymous, Thank you for sharing feedback of your recent visit. We are delighted you enjoyed your stay at the Chateau and that we were able to make it so great. We hope you will choose us again on your next visit in Quebec City. Best regards, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Families
by A verified traveler from Boston

Even for its high price it was worth it

Posted May 20, 2017
I know I paid a lot of money for a night, but it was worth it.
Comment from Hotel Management
May 20, 2017 by Patricia C., Hotel Management
Dear Jason, It is truly rewarding to read your comments and we are so thrilled you enjoyed your stay. Thank you for selecting Fairmont Le Chateau Frontenac, and we look forward to hosting you once again in the near future. Kind regards, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Staying in a historical landmark

Posted May 16, 2017
Pros: It was historical yet in great shape. Very nice staff.
Location: From Le Chateau, you can walk to everything: restaurants, monuments, museums, shopping, the riverfront.
We chose to stay at Le Chateau because it was historical and in the middle of all that we wanted to see while in Quebec. It met all our expectations and more! We plan to return during the fall to enjoy another great vacation experience here.
Comment from Hotel Management
May 17, 2017 by Patricia C., Hotel Management
Dear Bonni, It is truly rewarding to read your comments and we are so thrilled you enjoyed your stay. Thank you for selecting Fairmont Le Chateau Frontenac, and we look forward to hosting you once again in the near future. Kind regards, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia pa

Very nice hotel but the view was not great

Posted May 13, 2017
Very nice antique hotel will stay again. Wish the view was nicer. I couldn't see anything from the hotel. Very clean room and friendly staff!!!
Comment from Hotel Management
May 16, 2017 by Patricia C., Hotel Management
Dear David, Thank you for this great feedback and for taking time to review our hotel. Best regards, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Magnificent hotel

Posted May 11, 2017
I loved every thing about this hotel. First class in every way from the maid to the dining room.
Comment from Hotel Management
May 13, 2017 by Patricia C., Hotel Management
Dear Travelers, What a delight to read your review. We are so pleased you enjoyed your stay, Thank you for these wonderful comments and we look forward to your next visit. Sincerely, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Stunning hotel

Posted May 8, 2017
Hotel was stunning, we had a beautiful room on the 8th floor. The rooms were very clean and spacious. The staff were exceptional, our French was limited and they were incredibly accommodating. Amenities in the hotel are great Must stay hotel in great location
Comment from Hotel Management
May 9, 2017 by Patricia C., Hotel Management
Dear Anonymous, We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future. Sincerely, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler from oregon, usa

Best location with best river view

Posted May 5, 2017
Pros: Restaurant selections onsite
Cons: Lobby needs a facelift
Location: Very walkable to old town
Glad to pick this 5* hotel for our first visit to Quebec. An amazing experience:))
Comment from Hotel Management
May 6, 2017 by Patricia C., Hotel Management
Dear susan, We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback and suggestion which we will share with our teams. We hope to welcome you again in a near future. Sincerely, Patricia Carre Rooms, Division Director
4 out of 5
Recommended
for Everyone
by A verified traveler

historic elegance

Posted Apr 28, 2017
Pros: Amenities on gold level.
Cons: TV kept losing reception, not much storage space.
Excellent staff. Kudos to Stephanie on gold level.
Comment from Hotel Management
Apr 29, 2017 by Patricia C., Hotel Management
Dear Anonymous, Thank you for this detailed and very informative review of your recent Chateau Frontenac stay. We are extremely pleased you enjoyed your stay and the great amenities of our Fairmont Gold product. I will share your great feedback with Stéphanie, and our teams. We hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Rooms, Division Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel... excellent location.. classic!

Posted Apr 28, 2017
Pros: Classic elegance and style
Cons: I cannot think of anything.. however the weather was pretty cold and rainy (not the hotel's fault...) still a delightful city.
Excellent location and hotel to stay in Quebec City. It is in the heart of where you want to be. The staff was amazing and the whole experience made our stay even more memorable. I would certainly return to Quebec and Stay at the Hotel Chateau Frontenac..
Comment from Hotel Management
Apr 28, 2017 by Patricia C., Hotel Management
Dear rbwriter, Thank you for this amazing feedback. We are so thrilled you enjoyed the Chateau experience and hope to welcome you again in a near future. Sincerely, Patricia Carre Rooms, Division Director