Outdoor pool, a heated pool, sun loungers, lifeguards on site

Reviews of Hilton Quebec

4 out of 5
Hilton Quebec
1100 Rene Levesque East, Québec City, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1011 out of 1540 reviews" "
Rating 8 - Good. 329 out of 1540 reviews" "
Rating 6 - Okay. 109 out of 1540 reviews" "
Rating 4 - Poor. 57 out of 1540 reviews" "
Rating 2 - Terrible. 34 out of 1540 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carlos, DANIA BEACH

Good place
Stayed 2 nights in Mar 2024

10/10 Excellent

Anjali - Vikas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with a great view.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jianhua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay and the outside pool's experience was the most unforgettable memory during this trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is very clean. However, when it snows, it is hard to keep the salt outside, and they did not clean the floor inside the room. Without slippers, one will step on the salt and sand, which does not feel good. Other than that, it is good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during the Ontario March break and were pleasantly surprised with how nice the hotels was. Proximity to the old city and parliament was awesome! We definitely enjoyed the heated pool and took advantage of the sauna. This was our first stay at a Hilton and definitely won't be the last.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jimena

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

NALINI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

luyao

Liked: Property conditions & facilities
Disliked: Staff & service
I had a disappointing experience during my stay at this hotel. Despite requesting room cleaning four times, from 11 AM to 6 PM, the staff failed to attend to it. This lack of responsiveness and failure to fulfill basic services left me quite unsatisfied. It’s essential for hotels to ensure timely and efficient housekeeping services to maintain guest satisfaction, and unfortunately, this aspect was severely lacking during my stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dewi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families.
Stayed 2 nights in Mar 2024

10/10 Excellent

Fiorella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here! Some pros and cons though: -bathrooms don’t have fans or atleast our room didn’t which was weird -annoying noise from furnace at night which kept us up Body wash would be nice vs the soap - hair dryers are awful please upgrade them Great View from room (parliament room was worth it!) Outdoor pool was wonderful! Could be a little warmer but overall enjoyable! Great central location and short walk to old part of town Friendly staff Parking was easy! You get one in and out per day you stay! Rooms were cleaned during stay which I very much appreciated
Stayed 2 nights in Mar 2024

10/10 Excellent

Xiaoyu, Newmarket

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything were good, but the heating system was too loud, not sure that was just our room or every single room like that, I have to get up and try to figured out in the middle of the night, it didn’t work, hopefully this will be fixed for my next stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really fun,but tje parking part taked us a couple minutes to find.
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All goid
Stayed 1 night in Mar 2024

10/10 Excellent

Héctor

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para viajes de trabajo. Trato de alta calidad por parte de todo el personal. Recomendado
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan, Jayuya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Great place.
Stayed 4 nights in Mar 2024

8/10 Good

Jian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, especially the location is wonderful. The Old Quebec is just in front of the hotel! But the receptionist is not friendly and professional enough. She even forgot wrote the room number for me. And she has not told me either. I was just informed the floor. After I arrived the floor and tried to check the room number and see it’s blank!! I have to go back to the lobby again.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Loves our stay at the Hilton, QC! Will definitely return.
Stayed 2 nights in Mar 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Janick was so welcoming and positive at check in. Eveything was clean, my 3 teenaged boys were amazed at the beautiful hotel. We were put in room 1926, with a beautiful view of the parliament buildings. We had a kitchen off the side, a beautiful bathroom, a king sized bed in one room and a pullout couch in the other room and we added a cot. Plenty of space. We were able to text or call customer service for any needs and they were quick to reply. We walked to all of the restaurants on rue st Jean and down to petit Champlain. They had a room on the main floor with pool table, foosball, ping pong that my boys enjoyed in their downtime. Parking was easy and convenient during our stay. The 3rd floor outdoor heated rooftop pool was warm and very cool! It was a bit expensive for our stay (out of our normal budget) but we all enjoyed our stay and would stay here again. We didn’t eat in the lobby restaurant but the food looked delicious. Everywhere we went was very clean and everyone was friendly. The concierge was very helpful when we asked for recommendations on restaurants. I would recommend the hotel to anyone.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
All was perfect!
Stayed 3 nights in Mar 2024

10/10 Excellent

Mireille

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
warm and friendly with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Consiglia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Mar 2024

10/10 Excellent

Anik

Stayed 2 nights in Mar 2024

8/10 Good

florin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Shahab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

TONG, Tenafly

Stayed 1 night in Feb 2024

10/10 Excellent

ABEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Very pleasant overall
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy

Stayed 1 night in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

DAMON

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in suite 2206, the hotels largest on the 22nd floor corner overlooking Old Quebec City and the St. Lawrence. Wonderful view and HUGE rooms. The kitchenette could have used some plates/cutlery/glasses etc. so that is was more useful. Staff were awesome everywhere and always very helpful. Everything was within a few minutes walking. Wouldn't hesitate to stay here again when we return!
Stayed 2 nights in Feb 2024

8/10 Good

Karin, Brighton

Traveled with family
Liked: Cleanliness, staff & service
The stay was nice. The pool could have been a bit warmer in the winter
Stayed 1 night in Feb 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet service was slow. Overall great hotel, though. Excellent amenities and location.
Stayed 2 nights in Feb 2024

4/10 Poor

Amelie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no parking for trucks
Stayed 2 nights in Feb 2024

10/10 Excellent

Alain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton all renovated with his outside pool at 90°F even if it was -5°F !!! Room are tiny but very nice!! Whe had the parliement view who was also nice!!
Stayed 1 night in Feb 2024

10/10 Excellent

Kurt

Stayed 3 nights in Feb 2024

10/10 Excellent

Danny

Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

michelle

Traveled with family and small children
Liked: Staff & service
Staff were great, first night there the floor smelt like marijuana and there were creepy people walking around, also beer bottles left on the floor by the elevators. Breakfast was supposed to be included and they charged 40$ a person for the buffet. The regular menu at the hotel for breakfast and dinner was awful and extremely overpriced.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dongjie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Just very dusty in the room
Stayed 2 nights in Feb 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not one to usually complain, but considering the price per night; room was small/tight. Beds/pillows were uncomfortable. No extra blanket in room. The room was cold despite upping the temp and turning off the fan. People kept running up and down the corridor making noise or banging the walls. There was a hockey tournament and cheer competition and we found the hotel to be overcrowded. Line ups for the elevator, waiting up to 20 min. Limited dining. Overall not satisfied.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gilles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localisation
Stayed 1 night in Feb 2024

8/10 Good

Syed Muhammad Wajih, Mississauga

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Unfortunately the hotel gives no water bottle in the room you have to buy it. It’s very to believe that we are in 2024 and hotels still don’t give water bottle to drink water in the room as complimentary.
Stayed 2 nights in Feb 2024

6/10 Okay

Lynda

Traveled with family
Liked: Cleanliness, property conditions & facilities
There were a lot of loud and excited children during our 3 day stay. There was a hockey tournament as well as school trips. No food options within a block of the hotel - so you either walked 2-6 blocks or ate at the hotel. Consierge was great and very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Walkable distance to everywhere in Quebec
Stayed 3 nights in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel! The room was beautiful as well as very clean. The location of this hotel allowed us to walk everywhere. The breakfast buffet was phenomenal! No need for a rental car! A taxicab was always at idle at the entrance, which was a plus, too. I highly recommend Quebec City and I would stay here again.
Stayed 2 nights in Feb 2024