Highly recommended for winter stay in Quebec City
Posted Dec 20, 2016
Really impressed with the hotel overall. Staff were excellent- always helpful, always pleasant, always there. The front desk staff were superb, particularly the lady who was on duty on Friday afternoon, Dec 16, between noon- 7pm. An issue with noise in the room next to ours (never stay next to the Penthouse, just in case...) led to our request to change rooms, which was met with sympathy and action- we were in a new room (upgraded, but don't expect that- I think we were lucky that it wasn't a full house this weekend) within 10 minutes. Thanks to that same staff member from the front desk, we were treated like valued guests and taken great care of. The Continental breakfast was very good on our first morning (few guests, well-stocked buffet including lovely croissants, cheese, ham, fruit salad, yogurt, delicious bagels, freshly made espresso coffees). The next morning offered the same but, with only one staff member on duty, it looked picked over, and never recovered for the 30 minutes we were there. Hotel location was perfect for accessing the lower town, a charming area decked out in snow and more Christmas trees than I've ever seen in one place outside the fir farm. Would highly recommend a visit to the City at this time of year. And Hotel 71 is an excellent place to stay when you do.