Ratings based on 1,123 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Montréal

Good location near old city in Québec

Posted May 22, 2017
The bathroom sink drain was really slow. There was an issue with the automatic wine dispenser but they refunded the money that was due so no loss just the hassle. Rooms are comfortable. Close to restaurants and tourist attractions of the old city. They also have a discount card to save 15% at some local restos.
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Walking distance to old Quebec

Posted Apr 19, 2017
Pros: Reasonable
Cons: Swimming pool was not warm enough and hot tub jets not all working well,
Location: Many restaurants near by , all within walking distance and the touristic area as well.
Excellent staff friendly and very helpful. A Safe in the room is very useful. Quiet and excellent location. We Would definitely recommend it .
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to old quebec !

Posted Apr 17, 2017
Had a nive stay , just sucks the parking isnt included .
3 out of 5
by A verified traveler from G

Ok for price BUT.......

Posted Apr 8, 2017
The room smelled musty and sort of yukky like old sweat - I wasn't impressed - there was a lack of electric plugs for chargers and a wall Light was precariously plugged in (just) to an old plug that was worn not holding anything plugged into it well - was concerned it might cause a fire etc ! Otherwise room was small but ok - room was right opposite the elevator so the noise was constant and there was a wind whistling sound through the HVAC system
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal,Canada

Nice hotel

Posted Mar 15, 2017
Nicely located, well maintained, spa area is fantasic
Comment from Hotel Management
Mar 29, 2017 by joha, Hotel Management
Thank you very much for staying at the Hotel Chateau Laurier Québec, happy to read you enjoyed the spa.We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great location

Posted Feb 9, 2017 on Orbitz
This hotel has a great location. We were there for the winter carnival and we were right in the heart of it. The night parade even goes right by the hotel. The rooms were clean and spacious. The amenities like the pool and wine vending machine were also really nice. I would definitely stay here again.
Comment from Hotel Management
Feb 13, 2017 by Jcaron , Hotel Management
Bonjour and thank you for your feebback. Happy to read you enjoyed your visit with us and we are looking forward to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from southern Ontario

Quebec Winter Carnival visit

Posted Feb 9, 2017
Pros: Convenient, walkable, close to old Quebec,
Cons: Working hair dryer
Location: central, museums, walkable
Wonderful location close to the Old City, shuttle service for area tours - the Ice Hotel, Countryside etc. , which can be arranged by hotel concierge and staff, walkable to snow sculptures and other Quebec Carnival events, lanterns on Cartier, many museums, Brousseau Inuit Art Gallery in old Quebec and other boutiques. Loved the quiet comfort of the hotel room, fluffy bathrobe
Comment from Hotel Management
Feb 13, 2017 by Jcaron , Hotel Management
Bonjour and thank you for your feedback following your visit. The comfort of our visitors is a priority. We hope you can visit us again.
4 out of 5
by Richard

Super friendly staff and a very warm greeting

Posted Feb 8, 2017 on Hotels
Very friendly staff. Clean room.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Bonjour Richard, Thank you so much for your comment following your visit. Hope you will return. JCaron
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Good hotel, walking distance to all hot spots.

Posted Feb 1, 2017
The hotel staff were amazing, very helpful and accommodating (especially speaking English). The location is great, very close to old Quebec, right beside the plains of Abraham, and near lots of great restaurants and shopping (10-15 minute walk to main shopping areas). It was great for attending the carnaval as a site was across the street. It was a reasonably quiet stay, everyone was very pleasant. The sauna is spacious, the pool is shallow but big enough to swim some lengths, the hot tubs are not very hot which was a disappointment. We had an issue with a piece in our shower breaking, we told the front desk and within the hour that we were out of the room someone had been up to replace it, I was extremely impressed with how it was handled. I would definitely recommend this hotel, regardless of the minor things, it is a great location, the rooms are clean, and the staff is friendly.
Comment from Hotel Management
Feb 13, 2017 by Jcaron , Hotel Management
Bonjour Thank you for your nice words about our service team, this will be a great motivation for all of us. Hope you will return.
5 out of 5
by Ruth

A Great Hotel

Posted Jan 4, 2017 on Hotels
We have stayed here for several years and it is still one of our favorites. They are true professionals and truly go out of their way to make you comfortable.
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Bonjour We are happy to hear that you are satisfied with our hotel every time you stay with us. We strive to offer great service consistently.