Ratings based on 270 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great location !Posted Aug 24, 2015
Awesome location for walking distance within the old Quebec!
for Everyoneby A verified traveler from Maxville, Ontario
Pleasing stay though somewhat overpricedPosted Aug 2, 2015
Pros: Very central location so no need to use car to visit lots of options, friendliness of most of the staff
Cons: Have rubber mats for bathtub to prevent an incident or accident, more proactive offering of the various services provided or offered by establishment
Location: Everything around the Chateau, easy access to lower town and several museum, restaurants and shops
Staff upon arrival (afternoon) were extremely courteous, pleasant and helpful. Room somewhat small and no rubber mats to put in tub to prevent slipping (almost did) Dispensers for gel and conditioner need to be more functional. Upon departure staff (morning) seemed a bit loss and new to the job. The hotel offers various services (valet for car, breakfast in a nearby restaurant, information about Québec city) yet not offered and behave as if the client should know all this information
for Everyoneby A verified traveler from Atlanta , GA
Quebec is beautiful ! A touch of Europe , for surePosted Jun 12, 2015
Very nice and pleasant little European hotel , spacious room and with the Balcony view from our bedroom and sitting out on a private balcony anytime before sunset or even before the quiet sunrise it was just like in Europe looking down the little streets . Perfect location in the heart of Quebec city minutes away from Chateau Frontenac and sourounded by the best restaurants in town and very close to all tourist attractions. Hotel parking is with the valet parking so no need to wary about parking spaces are very small just like in Europe and let them park it for you , they do a good job anytime you need it . I will definitely go back to Hotel L Ermitage in Quebec .
for Everyoneby A verified traveler from trois rivières
en plein coeur du vieux québecPosted Jun 8, 2015
Pros: personnel très courtois... hotel très bien situé... accès à un spa...
à deux pas de tous les attraits...très agréable séjour....à répéter assurément !!
by A verified traveler from c
Posted May 26, 2015
Everything looked old. Room by fire escape was noisy
for Couplesby A verified traveler
Cute hotel in Old QuebecPosted May 25, 2015 on Hotels
We were upgraded upon arrival and could stay at the L'arcardia which belongs to the same group. We enjoyed our stay.
for Getaway With Friendsby Eduardo
Posted May 23, 2015 on Hotels
for Couplesby Rasmus from Toronto
Not like the picturesPosted May 23, 2015 on Hotels
Not bad, but nothing like the pictures.
for Personal Eventby A verified traveler
Good location and servicePosted May 18, 2015 on Hotels
Everything was good. Hotel location was excellent and quiet. The only issue was internet connection: can connect to WiFi but can't access to Internet.
for Couplesby Marilia from São Paulo
Boa localização porém péssimo Wi-FiPosted May 1, 2015 on Hotels
O quarto fica em uma ótima região , perto dos pontos turísticos ! Você consegue fazer tudo a pé! Porém o Wi-Fi não funciona , é péssimo