Chère Ashley,Merci infiniment pour votre note parfaite ! Cela nous réjouit énormément de savoir que votre expérience a été exceptionnelle. Nous espérons vous revoir bientôt !Cordialement,L'hôtel Sainte-Anne

Bonjour M. Ernest,Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez apprécié l'endroit. Nous mettons tout en œuvre pour offrir à nos clients une expérience mémorable, et vos mots chaleureux sont une véritable récompense pour notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !Bien à vous,L'hôtel Sainte-Anne

Hello Mr. Bertin,Thank you for sharing your feedback with us. We're truly sorry to hear that you were disappointed by the closure of our restaurant. We understand how important dining options are for our guests, and we regret any inconvenience this may have caused.We're pleased to hear that you found our hotel's location convenient. We're fortunate to be situated close to various attractions and amenities. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to welcome you back under better circumstances in the future.Warm regards,L'hôtel Sainte-Anne

Hello Constantine,Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced during your stay regarding the restaurant closure, the condition of the bathroom sink, and the fan.Rest assured, we take all feedback seriously and will address these concerns promptly to ensure that future guests do not encounter similar issues. Your satisfaction is of utmost importance to us, and we appreciate your understanding.If there's anything else we can do to make your next visit more enjoyable, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back for an improved experience.Warm regards,L'hôtel Sainte-Anne

Dear Mister German, Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your kind words about our staff and regret the inconveniences you experienced with our facilities. Please accept our sincere apologies for any frustration or disappointment caused.We take your concerns seriously and assure you that we are actively addressing each issue you raised. Our maintenance team is working diligently to resolve the issues with the tub, sink temperature, and plumbing in both the suite and Room 202. We understand the importance of a comfortable and properly functioning environment for our guests, and we are committed to making the necessary improvements.Your feedback regarding the fireplace and toilet in Room 202 has been noted, and we are also taking immediate steps to rectify these issues. Our goal is to ensure that every aspect of your stay meets the high standards we strive for.We understand that your experience did not meet your expectations, and for that, we sincerely apologize and took it into consideration at time of billing. We value your input as it helps us identify areas for improvement, and we are dedicated to making the necessary changes to enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future, where we can provide you with a much-improved and enjoyable stay.Kind regards,

Dear Mrs. Duby,Thank you for the wonderful 5/5 review! We're delighted you enjoyed your stay at Hotel Sainte-Anne.We are looking forward to hosting you again!Best regards,

Cher M. Cote,Merci pour votre avis. Nous sommes désolés de n'avoir pas atteint vos attentes. Vos commentaires sont précieux, et nous travaillons constamment à améliorer nos services. Nous espérons avoir une chance de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante.Cordialement,

Dear Mr. DealThank you for your positive feedback! We're pleased you enjoyed the clean, quiet room, and found the location convenient. Your suggestion for additional hooks is noted. We hope to welcome you back for another lovely stay in the future.Best regards,

Dear Mrs. Browne,Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay at Hotel Ste Anne and appreciated the central location in the heart of Old Quebec.It's wonderful to know that you loved your room, and found everything convenient.We're sorry to hear about the parking issue you encountered, and we appreciate your understanding. If we had known, we could have helped you find better places to park in the area as it is not always simple in Old Quebec.We look forward to welcoming you back on your future visits to Quebec City!Warm regards,

Thank you for your comment and for choosing Hotel Sainte-Anne for your stay in Quebec City!

Dear Mr. MaoThank you for taking the time to share your feedback with us. We appreciate your honesty and value your input as it helps us improve our services.If there are specific details you would like to share about your stay, please feel free to reach out to our team. We are committed to making the necessary improvements to ensure a more satisfying experience for our guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Thank you for sharing your positive experience with us. We're delighted to hear that you found our hotel room clean, spacious, and updated, and that our staff was friendly and helpful.We appreciate your feedback regarding parking. Inside parking garage makes it harder to park high truck in the old town. Do not hesitate to ask our front desk team for recommandation and help on where to park.We hope to welcome you back in the future!

Merci pour votre note et pour avoir choisi l'Hôtel Sainte-Anne pour votre séjour à Québec!

Merci pour votre note et pour avoir choisi l'Hôtel Sainte-Anne pour votre séjour à Québec!

Thank you for taking the time to share your feedback. We appreciate your comment about the nice area, and we're sorry to hear that you missed the convenience of a traditional lobby area and a full-time front desk.Your input is valuable to us, and we will certainly take it into consideration as we continue to enhance our guest experience.

Nous sommes ravis d'apprendre que vous avez adoré l'Hôtel Sainte Anne ! C'est un plaisir de savoir que notre emplacement au cœur du Vieux-Québec a contribué à rendre votre séjour mémorable. Nous sommes également heureux que vous ayez apprécié la taille et la propreté de nos chambres.Nous tenons à vous remercier pour votre fidélité et sommes impatients de vous accueillir à nouveau l'année prochaine.

Thank you for sharing your positive experience with us! We're delighted to hear that you and your wife loved the hotel. It's wonderful to know that you found the atmosphere very quiet, the staff friendly, and the location close to everything.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.

Thank you for your lovely review! We're thrilled to hear that you enjoyed our wonderful location, especially during the Christmas Markets. It's delightful that your room overlooked the market, providing a festive and memorable experience.We're glad you found the room very clean and updated, and we appreciate your kind words about our nice, friendly, and professional staff.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay.

Thank you for your wonderful feedback! We are delighted to hear that you absolutely loved your stay with us. It's fantastic to know that our staff left a positive impression, and you found the location unbeatable, especially during the Christmas Market.We appreciate your kind words, and it would be a pleasure to welcome you back on your next visit.

Merci pour votre note et pour avoir choisi l'Hôtel Sainte-Anne pour votre séjour à Québec!

Dear Lynn,Thank you for your comment. We're delighted to hear that you enjoyed our great location and beautiful hotel! Thank you for choosing to stay with us!

Bonjour Yves,Merci de nous avoir choisi pour votre séjour! Nous sommes heureux de savoir que vous avez apprécié votre séjour!

Dear Felix,Thank you for your comment and for choosing to stay with us! We are happy to know that you enjoyed your stay!

Dear John,Thank you for choosing us for your stay in Quebec City and for your feedback! We hope to welcome you again in the future.

Dear Susan,Thank you very much for your feedback!We're thrilled to hear that you loved everything about your stay! We can't wait to welcome you back for a longer stay. Your feedback is greatly appreciated, and we look forward to welcome you again in the future.

Dear Mari,We're thrilled to hear that you found our hotel's location perfect, allowing you to walk to most iconic locations. We're glad to have contributed to making your stay convenient and comfortable. While we don't have dining facilities on-site, we're delighted that you still enjoyed your experience.Thank you for choosing to stay with us!

Dear Pat,We're delighted to hear that you found our hotel lovely, set in a picturesque location, and within walking distance to many attractions. It's great to know that our staff was pleasant and accommodating. We appreciate your understanding about the parking situation, and we're glad you found convenient options nearby.Thank you for highly recommending our hotel. We look forward to the opportunity of welcoming you back in the future.

Bonjour Caleb,Merci pour cette excellente note. Nous sommes heureux de savoir que vous avez apprécié votre séjour!

Dear Felix,We're delighted to hear that you found our location amazingly well-located in the heart of Old Quebec! We look forward to welcoming you back and providing you with another great stay. Thank you for choosing to stay with us!

Dear Taryn, We're thrilled to hear that you found our location great and that our staff was friendly and helpful in providing recommendations for local cuisine. Your positive feedback is much appreciated. Thank you for choosing to stay at Hôtel Sainte-Anne!

Dear Annick,Thank you for your choosing to stay with us! We are delighted that you enjoyed your stay at Hotel Sainte-Anne!

Bonjour Camille,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre magnifique chambre et que l'emplacement vous a parfaitement convenu, proche de toutes les attractions et restaurants. Merci beaucoup pour vos compliments sur notre service, c'est un plaisir de savoir que nous avons contribué à rendre votre expérience agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Merci d'avoir choisi de séjourner chez nous!

Dear Sharon,We appreciate your feedback and are glad to hear that you found our staff friendly and helpful. However, we apologize for any discomfort you experienced with the bed and the overall feel of the room. Your comments are important to us, and we'll take them into consideration as we strive to enhance the comfort and ambiance of our rooms. Your satisfaction is our priority, and we hope to have the opportunity to host you again with an improved experience. Thank you for choosing to stay with us.

Dear Linda,We're delighted to hear that you found our location absolutely perfect and that our staff provided amazing and helpful service.We apologize for the discomfort you experienced with the bed being too hard. We appreciate your feedback, and we'll take it into consideration as we continually strive to enhance the comfort of our rooms.It's great to know that you found the bedding and cleanliness to be very good, making your stay enjoyable. Our central location within the city walls is certainly convenient for exploring on foot.Thank you for your feedback, and we hope to have the opportunity to host you again in the future.

Bonjour Leonida, Merci pour votre commentaire et pour avoir choisi l'Hôtel Sainte-Anne pour votre séjour.

Dear Vickie,We appreciate your feedback about your stay. We're glad to hear that you found the hotel clean and the staff very helpful.However, we apologize for the inconvenience with the bathroom not having a vanity for your supplies, and we'll take your feedback into consideration for potential improvements.We're also sorry to hear about the issue with your door, but we're pleased that you reported it to the front desk for resolution.Our convenient location for exploring the beautiful city is a plus, and it's great to know that the room was comfortable, aside from the sink issue.Our staff is dedicated to providing helpful service, and we appreciate your kind words. Your feedback is valuable to us, and we hope to have the opportunity to host you again in the future. Thank you for choosing to stay with us.

Dear Michelle,We're thrilled to hear that you had a great experience at our place, and it's wonderful to know that you enjoyed the restaurant as well. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us!

Dear Lari,Thank you for choosing us for your stay in Quebec City and thank you for your feedback!We hope to welcome you again in the future.

Dear Christine,We're thrilled to hear that you and your husband had a wonderful long weekend stay at our boutique hotel. It's heartwarming to know that you fell in love with the charm and history of our establishment.We're delighted that you found your room quaint and well-appointed, and we're proud of our friendly and helpful staff. Our location in the heart of Vieux Quebec truly offers the best of the city at your doorstep.Thank you for your kind words, and we can't wait to welcome you back on your next visit.

Dear Willaim,We're delighted to hear that you had a great stay with us! Your comfort and satisfaction are important to us, and we look forward to hosting you again in the future. Thank you for choosing to stay with us!

Bonjour PhilipMerci pour cette note et pour avoir choisi l'Hôtel Sainte-Anne pour votre séjour!

Dear Raymond,We're delighted to hear that everything about your stay, from the staff to the rooms, cleanliness, and our fantastic location, contributed to your enjoyable short visit. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Your comfort and satisfaction are important to us!

Bonjour Shelley,Merci pour cette excellente note et pour avoir choisi l'Hôtel Sainte-Anne pour votre séjour!

Dear Cody,We're delighted to hear that you very much enjoyed your stay at our hotel. Our central location in the heart of the old city certainly makes it convenient for guests to explore the sights on foot.It's great to know that you found your room wonderful and well-equipped with a comfortable bed and a large tub.We're pleased that you had a smooth check-in process with easy-to-follow instructions, and our luggage storage option came in handy for your convenience.Thank you for your positive feedback, and we hope to have the pleasure of welcoming you back in the future.

Bonjour Melissa,Merci pour cette excellente note et pour avoir choisi l'Hôtel Sainte-Anne pour votre séjour!

Dear David,We greatly appreciate your positive feedback! Our team works diligently to maintain our property, and we're pleased to know that you found it well-kept. Your satisfaction is important to us, and we look forward to having the opportunity to host you again in the future. Thank you for choosing to stay with us!

Dear Karen,Thank you for taking the time to leave a review. We are sorry that your stay did not meet your expectations. Your opinion is important to us, and we value all feedback from our guests.

Dear Cori,Thank you for choosing us for your stay in Quebec City and thank you for your feedback!We hope to welcome you again in the future.

Dear Shirley,We're delighted to hear that you found Hotel Sainte-Anne beautiful and conveniently located in the heart of Old Quebec. The combination of spacious, updated rooms in a historical building certainly adds to the charm.Our staff is dedicated to providing friendly and helpful service, and we're thrilled that you had a positive experience during your stay.Thank you for your kind words, and we look forward to welcoming you back in the future.