评分基于 999 条真实点评

3.1 / 5
61% 住客推荐
3.2 客房清洁度
3.4 服务和员工
3.2 客房舒适度
3.0 酒店条件
Expedia 真实点评
4/5
用户:Yves

发布日期:2017年3月28日 发布在:Hotels
酒店管理层的评论
2017年4月3日,回复:酒店管理层 John
Thank you very much for your positive review.
3/5
用户:Francis

OK for road trip

发布日期:2017年3月26日 发布在:Hotels
Basic. Great for guys on a trip who just want a place to sleep before moving on.
酒店管理层的评论
2017年4月3日,回复:酒店管理层 John
Thank you very much for your positive review and positive insights.
2/5
用户:Mcjones

发布日期:2017年3月24日 发布在:Hotels
I booked a king size bed and got 2 twin size. Very disappointed . Staff was very unfriendly .
酒店管理层的评论
2017年4月3日,回复:酒店管理层 John
Sorry they had mixed up the room type of reservation. Chances are the room had 2 doubles size beds, as we don't have any with twin size. Nonetheless, our apologies for the mix up.
2/5
用户:真实旅客

发布日期:2017年3月12日 发布在:Hotels
Wasn't worth it for the price they charged. We had to wait over 20min for the check in even tho there was nobody else for check in. They asked again for my card and they charged extra $20 even tho everything was already paid at reservation. The room was to old fashion but clean .There was no heat in the room. The only good thing about the breakfast was the coffee. At the check out the waiting again was longer and the employee got mad cause we told him about the no heat in the room. 1st and last time we will stay there.
酒店管理层的评论
2017年4月3日,回复:酒店管理层 John
Thank you for the feedback. We will most certainly follow up with your information to find out how and why there was "no heat". Our service records from our boiler servicing company are not showing any outage of our heating system whatsoever, so we will need to investigate further. Thank you for staying with us. Sorry your stay was less than perfect, and please rest assured that the front desk clerks who checked you in and out have already been spoke to.
3/5
用户:真实旅客

Don't get a suite.

发布日期:2017年2月15日 发布在:Hotels
I do not recommend getting a suite with a kitchen as the kitchen was greasy and had no kitchen utencils, pots or dishes. I do not believe people travel with these items on hand so why have a kitchen with nothing in it. The rest of the room appeared clean enough.
酒店管理层的评论
2017年4月3日,回复:酒店管理层 John
So sorry that the cooking utensils were not prepared prior to your arrival. We most certainly do have these available and upon guest request or advance notice, we always provide them and they should be sufficiently cleaned as well.
2/5
用户:真实旅客

发布日期:2017年1月30日
The hotel was near Bayside. And the sheets were clean. However they really need to upgrade their rooms as the wallpaper was pealed off the walls and bubble gum was stuck to the walls and the air conditioner cord was on the floor. Etc. etc. etc. Their standards were not ours. We were told it was a king deluxe with views. But there were no views! Our views were a cement building! And they said no smoking. But we smelled smoke!
酒店管理层的评论
2017年2月22日,回复:酒店管理层 Anchor1
Thank you very much for your feedback. We will check in to all of the items you mentioned, as well as the etc etc etc which we will figure out what has been overlooked and get them rectified. We appreciate your taking the time to help in our improvement.
4/5
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类别:所有人
用户:真实旅客 来自:Denver, CO

Inexpensive NY Hotel Option

发布日期:2017年1月3日
Great for the budget traveler. We stayed for 4 nights to celebrate New Years Eve in Times Square. It is about an hour train ride from the nearby Bayside Station to Penn Station in midtown Manhattan. Served as a good home base and has free continental breakfast. The staff is friendly and free parking below in the parking garage below is a big plus! Will recommend to friends, but it would be great if there were a microwave in every room. Had to ask staff to heat up things for us. We need Microwaves!
酒店管理层的评论
2017年1月4日,回复:酒店管理层 Anchor1
Thanks very much for your feedback and glad you enjoyed your visit.
2/5
用户:Rafael

发布日期:2017年1月2日 发布在:Hotels
酒店管理层的评论
2017年1月18日,回复:酒店管理层 General Manager
Thank you for your feedback, additional information would be tremendously helpful so that we can continue to improve the property.
5/5
推荐
类别:所有人
用户:真实旅客

Nice hotel close to train stations

发布日期:2016年12月30日
It was very well maintained hotel and staff was very cooperative and friendly. I would definitely recommend to anyone looking for decent stay for a day or 2 in new York city.
酒店管理层的评论
2017年1月4日,回复:酒店管理层 Anchor1
Thanks very much for your feedback and glad you enjoyed your visit.
5/5
推荐
类别:所有人
用户:真实旅客

Fairly close to the airport

发布日期:2016年12月23日
Great affordable hotel. Stayed just for a night, enjoyed the stay. But I feel that check out time was quite early. Hotel is close to a gas station, Pizza Hut is right opposite.
酒店管理层的评论
2017年1月4日,回复:酒店管理层 Anchor1
Thanks very much for your feedback and glad you enjoyed your visit.