Ratings based on 2,346 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from East Elmhurst Florida

Posted Aug 18, 2019
I like it been close to airport. When checking in agent not to friendly, very short to answers. I did not like the lack of customer service at the first time in the bar restaurant. Coffee very cold. For such prestigious hotel no microwave, no courtesy coffee. Thanks to the Asian waiter gave me free coffee; otherwise, price are horrendous..
3 out of 5
by A verified traveler

Posted Aug 18, 2019
Comment from Hotel Management
Aug 18, 2019 by General Manager, Hotel Management
We are happy you were pleased with most of our services, but we apologize that your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Effie Mikedis, General Manager
3 out of 5
by A verified traveler

Posted Aug 17, 2019
Comment from Hotel Management
Aug 18, 2019 by General Manager, Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Effie Mikedis, General Manager
3 out of 5
by A verified traveler

Posted Aug 17, 2019
Is ok! Is an old hotel, it could use a remodeling. Bathroom old, rooms old and rundown.
Comment from Hotel Management
Aug 18, 2019 by General Manager, Hotel Management
Thank you for being our guest and sharing your experience. With our renovation underway, it seems as though you may have stayed in one of our guest rooms which we have not yet refreshed. We are sorry you were disappointed. We hope you will stay with us again, and let us know prior to your arrival, so we can reserve you a totally improved guest room. Thank you! Effie Mikedis, General Manager
5 out of 5
by A verified traveler

Posted Aug 16, 2019
Very nice place for an airport hotel. The shuttle got me to my terminal in less than ten minutes. Also very quiet. I never noticed any plane noise. This will be my go to hotel whenever I need an overnight stay for an early flight.
Comment from Hotel Management
Aug 17, 2019 by General Manager, Hotel Management
Thank you for the generous review of the LaGuardia Plaza Hotel. We are delighted to know you had a comfortable stay and that our shuttle service added to the convenience of your visit. We appreciate you highlighting our location and look forward to welcoming you back soon. Effie Mikedis, General Manager, LaGuardia Plaza Hotel
5 out of 5
by A verified traveler from Boston Ma

Posted Aug 16, 2019
I thought it was an amazing hotel but my kids were bummed out that the hot tub was broken and the pool was cold.
Comment from Hotel Management
Aug 17, 2019 by General Manager, Hotel Management
Lucy, thank you for sharing your feedback at the LaGuardia Plaza Hotel. Although we appreciate your perfect rating, we are sorry the kids were not able to take advantage of our pool and hot tub. Your feedback has been discussed with the appropriate team to improve our future guests’ experiences. We value your business and hope you will return so we can make it up to you. Effie Mikedis, General Manager, LaGuardia Plaza Hotel
3 out of 5
by A verified traveler

Posted Aug 15, 2019
Close to airport. Service during dinner very slow.
Comment from Hotel Management
Aug 16, 2019 by General Manager, Hotel Management
Thank you for being our guest and for letting us know you were pleased with our proximity to the airport. However, we are sorry you were unhappy with the service provided by our restaurant team. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you consider us again the next time your travels bring you to our area. Effie Mikedis, General Manager
5 out of 5
by A verified traveler

Posted Aug 14, 2019
Comment from Hotel Management
Aug 15, 2019 by General Manager, Hotel Management
All of us at LaGuardia Plaza Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Effie Mikedis, General Manager, LaGuardia Plaza Hotel
5 out of 5
by A verified traveler from Queens

Posted Aug 14, 2019
Great experience. Very clean and comfortable in a King bed suite
Comment from Hotel Management
Aug 14, 2019 by General Manager, Hotel Management
Thank you for staying at LaGuardia Plaza Hotel. We are delighted to read how much you liked your beautiful room and that you slept well on our comfortable beds. We appreciate your kind review and hope you will be back to see us again soon. Effie Mikedis, General Manager, LaGuardia Plaza Hotel
5 out of 5
by A verified traveler

Posted Aug 13, 2019
Awesome property. Clean, big king room with big bathroom and very nice shower. Comfortable bed and linens. Very nice staff.
Comment from Hotel Management
Aug 14, 2019 by General Manager, Hotel Management
Thank you for taking the time to review your stay at LaGuardia Plaza Hotel. We are delighted to know our service and accommodations were above and beyond your expectations. We appreciate you choosing us over other hotels in the area, and we look forward to welcoming you back for another visit. Effie Mikedis, General Manager, LaGuardia Plaza Hotel