Ratings based on 335 Verified Reviews

2.8 out of 5
45% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from bristol, vt

Posted Jan 15, 2018
Pros: location
Cons: driveway was icy. needed better care.
Location: silo restaurant was good. aviation mall was right across the street.
it was very cold when we checked into our room. it took a few hours for it to warm up. bathroom was only warm if you left the door open. there had been some leftover food in the refrigerator from the previous people i'm assuming.
Comment from Hotel Management
Jan 22, 2018 by Laura, Hotel Management
Thank you for your response. We do apologize to you regarding the food left in the refrigerator, we will speak with housekeeping about this issue. It is very difficult to keep our parking lot and entry clear of ice, we do apologize about that as well. We hope that you give us another chance, maybe in the fall, when the Silo has their famous apple cider donuts!
3 out of 5
by Anne

Posted Oct 28, 2017 on Hotels
Comment from Hotel Management
Nov 29, 2017
Thank you!!
3 out of 5
by Lisa

There are probably better places to stay

Posted Oct 24, 2017 on Hotels
The bed was comfortable. The room temp was really cold. Had to put the heat on even though it wasn't that cold outside. There were holes in the bathroom wall. At check in the lady took my drivers license and credit card and went towards the photo copier, I said I wasn't comfortable with her making copies of my credit card, because i've had hotels in this area try that before. Upon saying that, she was very rude to me and not very nice at all. For $78.20, the breakfast was horrible, the front desk staff was rude and nasty and the room was cold. I won't be staying there again.
Comment from Hotel Management
Nov 29, 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by Robert

Posted Oct 20, 2017 on Hotels
Clean professional Over all Happy with experience
Comment from Hotel Management
Nov 29, 2017
Thank you!!!
1 out of 5
by Assad

mr.

Posted Oct 10, 2017 on Hotels
1. unclean 2. smelly room. i complained at front desk abt cigarette smell in room. he just gave me room freshener. even though the smell was not eliminated. 3. no continental b/fast, as promised. just a couple of bagels, jams, and coffee/juice. 4. not worth it.
Comment from Hotel Management
Nov 29, 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2017 on Hotels
2 out of 5
by Jodi

Gross

Posted Sep 8, 2017 on Hotels
Black mold on bathroom and dead flies on closet floor really made it feel clean
3 out of 5
by A verified traveler from CT

Convenient to Rt 87. Less than a mile from highway

Posted Sep 4, 2017
Pros: As described. I was what I was expecting.
Cons: Yes I expect to have WiFi service and there was none.
Location: Was only in the area for the overnight stay so not applicable.
The good news is that I checked in and the room was just as described. The bad news is that I had work to do and I could not connect to any WiFi service. This has happened to me before when I am further north, which is why I picked a hotel in this area, rather than waiting to get to my destination. No Internet service is simply unacceptable in a metropolitan area. If you are a business traveler or a family with kids that need WiFI, do not stay here. I will never stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from winooski vt

near the mall

Posted Aug 22, 2017
Pros: friendly of the their very helpful
it was all good friendly staff the room were great bed were very good
4 out of 5
Recommended
for Everyone
by A verified traveler

N/A

Posted Aug 19, 2017
Pros: quiet, relaxing
Cons: First going up the stairs I notice that the wooden rail was very wobbly. Could be dangerous. Other than that fine.
Location: It located at a busy intersection and hard to get out if going left. There is a mall, silo place for eating, and buying. Great place to go to.
Enjoy the stay. Quiet, and rooms was clean and had a relaxing feel.