Front of property

Reviews of Amity Serviced Apartments

4 out of 5
Amity Serviced Apartments
7 Melbourne Street, Queenstown

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 458 reviews" "
Rating 8 - Good. 172 out of 458 reviews" "
Rating 6 - Okay. 32 out of 458 reviews" "
Rating 4 - Poor. 8 out of 458 reviews" "
Rating 2 - Terrible. 4 out of 458 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Donata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment, walking distance to town.
Stayed 3 nights in Apr 2024

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and good motel
Stayed 1 night in Apr 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been great to have a bbq area so you could cook just for more options
Stayed 6 nights in Mar 2024

10/10 Excellent

stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property and loved that we had a deck to sit on! Really great sleep and very clean. Great spot to park right close to our room. Walking distance to town but be prepared for a big hill coming back to the property.
Stayed 1 night in Feb 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kathryn, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay was much better, apartment cleaner and much nicer.
Stayed 1 night in Feb 2024

8/10 Good

Stefano

Good location- easy walking distance to waterfront.
Stayed 2 nights in Feb 2024

8/10 Good

leone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building works in the street mean it will be a lot busier in future
Stayed 1 night in Jan 2024

6/10 Okay

Jacqueline

The parking areas are quite small, but staff was great to help us to park our Hyundai ImacThe street around the property was under construction
Stayed 5 nights in Jan 2024

10/10 Excellent

Nirlep

Traveled with family
Stayed 1 night in Jan 2024

2/10 Terrible

Hersh Sridhar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Marilen

Liked: Cleanliness, staff & service, property conditions & facilities
The place is good except for ongoing roadwork at the time
Stayed 2 nights in Dec 2023

10/10 Excellent

Ya Ping

Stayed 1 night in Dec 2023

10/10 Excellent

Roger, SAN ANTONIO

Stayed 4 nights in Dec 2023

10/10 Excellent

Vladimir, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, the location is very convenient, big unit with two bedrooms and kitchen, very clean.
Stayed 1 night in Dec 2023

8/10 Good

Pankaj

Traveled with family and small children
Liked: Staff & service
With the construction going outside which i understand is out of their control they could atleast ask the construction company to make the entrance a bit wider and proper. It was very tight especially with a big car. Further the parkjng is very tight inside. Apart from that overall the location of the property is quiet handy. The condition is also okaish considering the price so can't complaint on that.
Stayed 6 nights in Nov 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Raewyn

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
well situated but roadworks were annoying (although not manageable by the business). Upholstery on furniture torn and scruffy and curtains ripped. Staff very friendly and welcoming.
Stayed 1 night in Nov 2023

8/10 Good

Gina

Liked: Cleanliness, staff & service, room comfort
Fairly nice location, but plan to walk a hill to and from town centre. Comfortable beds with mattress warmer in the queen bed. Nice heated towel rack in bathroom. Kitchen was nicely stocked. A little run down with worn carpet, broken window handle and wobbly end table.
Stayed 2 nights in Nov 2023

4/10 Poor

JESSICA

Traveled with partner
Disliked: Cleanliness, staff & service
Phones were ignored when we tried to call regarding road works blocking off street access. The apartment was covered in stains and the shower was full of mold. There was no place to return keys for early check out and again no phones were answered.
Stayed 1 night in Nov 2023

10/10 Excellent

Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location close to everything.
Stayed 1 night in Oct 2023

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The night works by the Council, although it's understandable, it was frustrating that were weren't advised of this. Also, please fix the other dryer, could never use the one provided as it was always been used for towels and sheets!
Stayed 5 nights in Sep 2023

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Tired facility needing update/renovation
Stayed 1 night in Sep 2023

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location was good but images show nice new modern rooms but they are.old and rundown. Very misleading and they need to be updated. Well over-priced considering and would not stay here again.
Stayed 1 night in Sep 2023

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
Spacious, good location. Tired and in need of updating but otherwise suited our needs. Lights were a bit dim and electric blanket didn't work. Staff were very friendly.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amity Apts
Truly lovely motel with amazing views and great location
Stayed 1 night in Aug 2023

8/10 Good

Siti Sulaiha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric heater on bed! Spacious bathroom and kitchen area. 7 mins walk to town centre.
Stayed 2 nights in Aug 2023

8/10 Good

Laura

Stayed 4 nights in Aug 2023

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Highly reccomend this accomodation from our checkin where it was organised for our late arrival. The apartment was cozy and clean when we arrived. Spacious with all the amneties. Lovely staff who allowed us to stay after our checkout. Walking distance to town and activities. Even a smokers area. Great experience.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. Staff very helpful and accommodating. The rooms are dated, but spotlessly clean and the appliances are new. Electric blankets good for cold nights. July/August 2023 some access issues due to ongoing road works in Queenstown, but there’s nothing the hotel can do about that. Fairly good locations, though uphill from the centre of town.
Stayed 1 night in Jul 2023

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and obliging, rooms were clean and 5 minute stroll to town
Stayed 2 nights in Jul 2023

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was lovely and very helpful.
Stayed 1 night in Jul 2023

6/10 Okay

Jirayu

Traveled with family and small children
Liked: Staff & service
Good location
Stayed 2 nights in Jul 2023

6/10 Okay

Cory

Traveled with group
Liked: Cleanliness, staff & service
Although the property is in a nice location the area does not match the displayed images. The decor was dated and furniture had not been maintained. I would recommend this place if you’re looking for a budget friendly accommodation in Queenstown.

8/10 Good

Alun

Stayed 1 night in Apr 2023

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access into Queenstown
Stayed 2 nights in Apr 2023

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location I said it was noisy but that was because of the major roadworks taking place outside the apartment.Apartment itself was great and spacious
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect to us
The receptionist is really nice. The view is gorgeous, which is worth the price. The condition of the whole property is great, it is comfortable to stay. One down side, just like most of the other hotels, the bed and pillows are too soft, which is not really comfortable at all. Overall, it is a great one, we'd like to book it again next time.
Stayed 1 night in Apr 2023

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Anna Therese

Traveled with partner
Liked: Staff & service, property conditions & facilities
Most enjoyable trip Would highly recommend Great location
Stayed 5 nights in Apr 2023

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness
not friendly
Stayed 2 nights in Mar 2023

8/10 Good

XIAOLEI

Stayed 1 night in Mar 2023

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hpful staff. Well located. Beautiful view from our apartment.
Stayed 2 nights in Mar 2023
Response from noelia on Apr 9, 2023
Thank you for saying with us!

8/10 Good

Chi Hong

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s alright overall just a bit lack of maintenance and upkeep. Lots of stain on carpet, things just don’t feel as clean as most other places. Front door lock is kinda loose and half broken.
Stayed 1 night in Mar 2023

10/10 Excellent

Gayani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well appointed apartment - bathrooms were great. Kitchen is a little small, but was adequately stocked. Overall, great value for money.
Stayed 2 nights in Mar 2023
Response from Noelia on Apr 9, 2023
Thank you for staying with us!

6/10 Okay

vanessa

Traveled with group
Liked: Cleanliness, staff & service
Great staff! However, the pictures are nothing like the property. We stay 2 diferent nights in 2 diferent rooms and NO rooms was like the pictures of have those views.
Stayed 2 nights in Mar 2023

8/10 Good

vanessa

Stayed 1 night in Mar 2023

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , room wonderful
Stayed 1 night in Mar 2023