Featured Image Lobby Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining Living Area Bathroom Bathroom Bathroom Spa Restaurant Food and Drink Food and Drink Food and Drink Food and Drink Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Hotel Front Hotel Front Hotel Front Hotel Front Outdoor Dining Aerial View
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Get an overview of this hotelFamily-friendly Queenstown hotel in Queenstown City Centre with restaurant


This family-friendly Queenstown hotel is located near the airport, within a 10-minute walk of Church of St Peters, Queenstown Mall, and Creative Queenstown Arts & Crafts Market. Queenstown Gardens and Queenstown Arts Centre are also within 10 minutes.

Hotel Features

A restaurant, a bar/lounge, and a spa tub are available at this smoke-free hotel. Other amenities include WiFi in public areas, self parking, and 24-hour room service.

Room Amenities

All 240 rooms provide conveniences like refrigerators and coffee makers, plus 24-hour room service and TVs with satellite channels. WiFi, wired Internet, and free weekday newspapers are among the other amenities available to guests.

Renovations & Closures

The hotel will be renovating from 21 April 2015 to 25 October 2015 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge. Event facilities measure 0 square feet (0 square meters). This family-friendly hotel also offers a spa tub, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Copthorne Hotel and Resort Queenstown Lakefront is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference space size (feet) - 0 
  • Conference space size (meters) - 0 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 3 
  • Number of floors - 6 
  • Number of meeting rooms - 3 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Ski storage 
  • Smoke-free property 
  • Spa tub 
  • Total number of rooms - 240 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Laundry facilities  
  • Refrigerator  
  • Rollaway/extra beds available  

Room Amenities

  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Free toiletries 
  • Free weekday newspaper 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Television 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

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Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 5.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5.00 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 10 per 24-hour period (rates may vary)
  • Self parking fee: NZD 10.00 per day
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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