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Indoor Spa Tub
Indoor Spa Tub
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.1/5 Very Good
995 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available
  • Bar

Map

Explore the area

Popular LocationQueenstown Mall6 min walk
Popular LocationQueenstown Gardens7 min walk
Popular LocationSkycity Queenstown Casino8 min walk
AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 592 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Superior Lakeview 2 Double

    Room amenities

    • 301 sq ft
    • Lake view
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Lakeview 2 Double
  • Superior 2 Double

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior 2 Double
  • Superior Double

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double
  • Superior Lakeview King

    Room amenities

    • 301 sq ft
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Lakeview King

About this area

Queenstown

Located in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's activities can be experienced at Coronet Peak Ski Area and The Remarkables Ski Area. Traveling with kids? Consider Skyline Gondola and Kiwi and Birdlife Park. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and ziplining.

Visit our Queenstown travel guide
Map
Popular Location

What's nearby

  • Queenstown Mall - 6 min walk
  • Queenstown Gardens - 7 min walk
  • Skycity Queenstown Casino - 8 min walk
  • Fear Factory Queenstown - 10 min walk
  • TSS Earnslaw Steamship - 11 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • Impressions Restaurant — 1 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

4-star family-friendly hotel, walk to Lake Wakatipu
A restaurant, a bar/lounge, and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. All 240 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with satellite channels. Refrigerators, pillow menus, and free weekday newspapers are among the other amenities available to guests.
Copthorne Hotel and Resort Queenstown Lakefront offers 240 accommodations with safes and complimentary weekday newspapers. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 4-device limit

Parking and transportation

  • Self parking: NZD 10.00 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Spa tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 25 2020 to July 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 45.0 per day

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
  • Self parking fee: NZD 10.00 per day
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place and guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Copthorne Hotel and Resort Queenstown Lakefront and receive a full refund?
Yes, Copthorne Hotel and Resort Queenstown Lakefront offers free cancellation on select room rates, because flexibility matters! Please refer to Copthorne Hotel and Resort Queenstown Lakefront cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is available for NZD 10.00 per day.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?
Check-out is at 10 AM.
Where is this hotel located?
This family-friendly Queenstown hotel is located near the airport, within 1 mi (2 km) of St Josephs Parish, Lake Wakatipu, and Skyline Gondola. Queenstown Mall and Creative Queenstown Arts & Crafts Market are also within 10 minutes.

Guest reviews

Overall score and ratings for Copthorne Hotel and Resort Queenstown Lakefront

4.1
Very Good
5 - Excellent
370
4 - Good
422
3 - Okay
137
2 - Mediocre
53
1 - Poor
13
4.3
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.9
Property condition

1/5

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff very helpful under the cicmstances. Fantastic views

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very clean and great service

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location. WiFi was good. Great bar. Convenient for city and bus stops.

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location with just a short walk into the city

    Stayed 2 nights in Mar 2020