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Copthorne Hotel and Resort Queenstown Lakefront

Photo gallery

Featured Image
Indoor Spa Tub
Indoor Spa Tub
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationLake Wakatipu4 min walk
  • Popular LocationQueenstown Gardens7 min walk
  • Popular LocationSkyline Gondola15 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Choose dates to view prices

About this area

Queenstown

Located in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's activities can be experienced at Coronet Peak Ski Area and The Remarkables Ski Area. Traveling with kids? Consider Skyline Gondola and Queenstown Ice Arena. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and ziplining.
Popular Location

What's nearby

  • Lake Wakatipu - 4 min walk
  • Queenstown Ice Arena - 6 min walk
  • Church of St Peters - 6 min walk
  • Queenstown Gardens - 7 min walk
  • Skyline Gondola - 15 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • Impressions Restaurant — 1 min walk
  • Halo — 5 min walk
  • Speights Ale House — 6 min walk
  • Botswana Butchery — 6 min walk
  • Rata Dining — 6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

4-star family-friendly hotel, walk to Lake Wakatipu
A restaurant, a bar/lounge, and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. All 240 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and TVs with satellite channels. Other amenities available to guests include 24-hour room service, free tea bags/instant coffee, and pillow menus.
Copthorne Hotel and Resort Queenstown Lakefront offers 240 accommodations with safes and hair dryers. A pillow menu is available. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 4-device limit

Parking and transportation

  • Self parking on site (NZD 10.00 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Spa tub

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
  • Self parking fee: NZD 10.00 per day
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 372 out of 994 reviews
5 - Excellent 37%
Rating 4 - Good. 419 out of 994 reviews
4 - Good 42%
Rating 3 - Okay. 137 out of 994 reviews
3 - Okay 14%
Rating 2 - Poor. 53 out of 994 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 994 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Traveled with group
Disliked: Staff & service
Didnt like the fact that we rang reception at 9pm and asked for some more milk to be brought up and it never arrived.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nicely designed property, with rooms having a view of the courtyard and/or the lake. It was built when real estate prices were lower, so it's not just as many rooms as can be crammed into the space like the newer hotels nearby. The condition is good, but it shows its age here and there. Staff were great, restaurant isn't fancy, but better than I expected from a hotel restaurant. Our visit was in winter, and the large single-pane windows mean the electric heater struggles to keep the room warm unless the curtains are shut. Rooms could stand to be upgraded with heat pumps and double-pane glass.
Stayed 4 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in May 2021

4/5 Good

Liked: Staff & service
Stayed 4 nights in May 2021