Ratings based on 1,126 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from NZ

Friendly staff, nice view

Posted Jul 24, 2016
Pros: Friendly down to earth staff, view
Cons: Rooms updating and more to choose from for breakfast
Location: The location is good, easy walk from town
Very friendly staff from when we checked in. The rooms could do with updating and breakfast was just ok but apart from that, very nice.
4 out of 5
by A verified traveler from NZ

Convenient and comfortable

Posted Jul 20, 2016
Enjoyed my stay and lake view was stunning. Downside was spa was not working for duration which was very disappointing as I had especially booked here because of the fitness center and spa.
3 out of 5
by A verified traveler from seoul korea

very un kind lady staff in lobby.

Posted Jul 19, 2016
Pros: location
Cons: change or traning staff.
Location: downtown is near.
We are 3 of family. My daughter borrowed 3connection jack. I didnt know how many of that. She went back U.S.A a day earlier. When I checked out, I return 2 jack. The lady staff shook her index finger to call me high and mighty.It looks like racial discrimination. I think it has no reason she is working in that hotel.
3 out of 5
by A verified traveler from Brisbane, Australia

Excellent town location & clean but wifi charged

Posted Jul 7, 2016
Great central location (5-10 mins walk to town) & lovely view of lake & mountains. Room clean but would also recommend a microwave for the rooms. Room lovely & warm as visited middle of winter & staff very helpful & friendly but very disappointing that wifi was not free like plenty of other accommodation within the region and also a given these days around the world.
4 out of 5
by A verified traveler from NZ

Great views, good price, third visit

Posted Jun 16, 2016
Pros: The view!!!!!!
Cons: Traffic: it's worse each time we go to Queenstown. Only one nightstand per bed. The restaurant is superb - but it was closed. No FRESH milk in room.
An average hotel with stunning views. Our third stay. Great value for money, best in Queenstown (and we have tried a few). A small walk up from town - perfect after a long day sitting in a conference and overeating. All the rooms face the lake and mountains, irrespective of price. Comfy bed. Cosy. A comfortable, welcoming hotel for normal people.
4 out of 5
by A verified traveler from 東京

バルコニーが良い

Posted May 5, 2016
◎ バルコニーが広く眺望が良い。 スパジャグジーが貸切で使える。 バスタブタイプのシャワー。 建物は少々古めだが、清潔に保たれている。 △ ダウンタウンまで徒歩10分強だが、坂が急なので出かけるときは歩きやすい靴で行くべき。 無料Wi-Fiはロビーにて1日30分。
Comment from Hotel Management
May 24, 2016 by Jackie Guiney, Hotel Management
Thank you for your feedback, we are pleased that you enjoyed your time in Queenstown. Kind regards Copthorne Hotel & Apartments Queenstown Lakeview
5 out of 5
by A verified traveler

Comfortable stay, easy walk to town centre.

Posted Apr 29, 2016
Welcoming receptionist. Wifi explained. Taxi arranged for us to airport. Excellent service.
Comment from Hotel Management
May 24, 2016 by Jackie Guiney, Hotel Management
Thank you for your feedback. We are pleased that you enjoyed your stay with us and we hope to welcome you back in the future. Kind regards Copthorne Hotel & Apartments Queenstown Lakeview
4 out of 5
by A verified traveler

Posted Apr 28, 2016 on Hotels
Comment from Hotel Management
May 25, 2016 by Jackie Guiney, Hotel Management
Great to hear from you, thank you for your feedback from your recent stay with us. Kind regards Copthorne Hotel & Apartments Queenstown Lakeview
4 out of 5
by Voon Hin from Auckland

Posted Apr 21, 2016 on Hotels
Excellent room conditions with great view. The distance from the car parking and room was to far. If travel with lot of luggage will be a big mission. Other than that everything was great
Comment from Hotel Management
May 25, 2016 by Jackie Guiney, Hotel Management
Thank you for your feedback, we are please that you enjoyed your stay at the hotel. Kind regards Copthorne Hotel & Apartments Queenstown Lakeview
5 out of 5
by A verified traveler from Rotorua

Have stayed at Copthorne Queenstown 3 times now.

Posted Apr 12, 2016
Pros: Close to town with great views
Location: Can walk into town. Activities are all close by. Went on the Gondola , Cannyoning, Cheese tasting , Winery, out on the Earnslaw steamer.
Each stay has been great. Rooms are always clean, staff are great and our rooms have been nice and roomy with great views over the Lake.
Comment from Hotel Management
May 24, 2016 by Jackie Guiney, Hotel Management
Trudy, thank you for your feedback. We are delighted that you have enjoyed yours stays, we look forward to welcoming you back for a 4th time. Kind regards Jackie Guiney Hotel Manager Copthorne Hotel & Apartments Queenstown Lakeview