Ratings based on 1,293 Verified Reviews

4.2 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Hot and uncomfortable

Posted Feb 5, 2018
Hot weather, no A/C, no fan. Opened all windows.lots of bugs came into the room. Poor night of sleep. Bad experience overall.
2 out of 5
by A verified traveler

Not ideal

Posted Feb 4, 2018
Room was not ready at the check in time and also there were sounds throughout the night so hard to sleep
3 out of 5
by A verified traveler from Auckland

Tired hotel close to town

Posted Jan 29, 2018
This hotel has seen better days and as our room had no aircon we slept poorly at night due to the heat (and noise as we had to leave window open). The staff were friendly but the hotel itself was tired with scrapes, poor shower and dodgy lift. Location was ok
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Spacious apartment

Posted Jan 24, 2018
Not the best start as the room wasn’t available at 2.15. Apartment was great, plenty of room and a brilliant view of Lake Wakatipu.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Nice Hotel, Close to Town center, nice view of the lake
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Receptionist is very helpful and friendly. Genuine free parking. However bed is a bit too soft and they put the wrong TV remote control in the room. Good view with the lake.
2 out of 5
by A verified traveler from Auckland

Nice view

Posted Dec 13, 2017
Well.. the location was great with views but not with comfert.. very warm and stuffy inside close to a main road very dusty and loud. We felt uncomfertable. Also the view of the balcony is blocked by the railing.. parking is also very difficult.. can do with a good renovation.. not worth the price. But staff were very friendly, helpful and kind.. quick service.. that's the only reason we stayed. Thanks..
4 out of 5
Recommended
for Everyone
by A verified traveler from auckland

Bed was so roll together

Posted Dec 12, 2017
Bed not great, layout odd , plants dying, smelt a bit chemically
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel in need of minor facelift.

Posted Nov 25, 2017
Not a bad way to finish a trip. Hotel needs a bit of a facelift e.g. plants dying on balcony, render needing replacement and silicon in bathroom needing repairs. Otherwise a comfortable hotel with amazing views, a short walk into town and close to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Comfortable stay. Basic facilities. Need a bottle opener if minibar doesn't have twist top bottles. Very busy weekend in Queenstown for marathon.